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Areas where a goal must be met before service will be made available
2:36pm October 21, 2019
Congratulations to Kenton members for reaching your participation goal!
11:21am September 27, 2019
It’s been two years now since Gibson Electric Membership Corporation and its broadband subsidiary, Gibson Connect, launched join.gibsonconnect.com, a website where you and other members can register for just $20 and move your area a step closer to high-speed internet access. Several zones (Medina, Three Way and Dyer) quickly met their participation goals and we started engineering and construction in those zones during the summer of 2018. We also applied for and received Tennessee Broadband Accessibility Grant funds enabling a buildout for the Ridgely, Tiptonville and Samburg zones. This was Phase I of our buildout. In late April, more zones (Humboldt/Gibson, Trenton South, Trenton North, and Hornbeak) hit their participation goals and were approved (by the Gibson EMC and Gibson Connect boards) for Phase II of our buildout. We also applied for and were awarded a second Tennessee Broadband Accessibility Grant enabling the buildout of the Gadsden zone.
Following is an update on our progress as of September 4, 2019. Knowing that you want as much information as possible, we’re also providing projections. Please understand that while these are our plans, weather and other factors may cause delays.
We are pleased to report that Phase II work is also underway. Based on what makes the most sense from an engineering design perspective, we’ll be building Phase II in the following order: (1) Humboldt/Gibson Zone; (2) Trenton South Zone; (3) Trenton North Zone; (4) Gadsden Zone; and (5) Hornbeak Zone.
If you are unsure which zone you are in, you can determine this by visiting join.gibsonconnect.com or you can call your local Gibson EMC member service center. We’ll be happy to check this for you.
As your local, non-profit, member-owned and member-controlled cooperative, Gibson EMC and Gibson Connect are doing this broadband buildout to meet your need for high-speed internet service and to support our communities. We’re encouraged when members like Mayors Chris Younger of Dyer and Denny Johnson of Lake County tell us that having access to high-speed internet has benefitted their communities.
“We are so blessed that we have a progressive cooperative like Gibson EMC that is not only giving our rural area access to world-class internet service but also proactively applying for and securing grants throughout its service area,” said Lake County Mayor Denny Johnson. “Lake County will be the first true 1 Gig county in West Tennessee. This is a game-changer for our county and for potential industries considering the Port of Cates Landing.”
“Gibson Connect’s speed and reliability have improved efficiency in several of our departments,” said Dyer Mayor Chris Younger. “More and more, we rely on online resources, and it’s imperative that we have fast and dependable internet access. I’m grateful Gibson Connect serves our community, and our residents are incredibly pleased with the service they’re receiving. From the youngest to the oldest, they’re all more than satisfied with their new Gibson Connect internet service!”
“Our members will have internet access equal to or better than major metropolitan areas and at reasonable prices,” said Charles Phillips, Gibson EMC VP of Technical Services and Gibson Connect VP of Operations.
Gibson Connect’s residential offerings are:
And for those members who are interested in a Gibson Connect TV package, it is in the works. We had planned to launch this service already, but we encountered quality issues that led to a change in vendors and consequently caused a delay. We are now working with a new software vendor that we believe will better meet Gibson Connect’s and our members’ expectations. We have begun testing this new product, and we’ll let you know as soon as it is ready to be deployed.
You and other members are driving our construction plans. If you want us to build fiber to your home or business, register at join.gibsonconnect.com today. When a zone reaches the required participation level, our board of trustees will vote to approve the fiber build-out. Zones that demonstrate the highest levels of interest by exceeding the required participation levels will earn priority, so make sure to encourage others - your friends, neighbors and community - to register too!
Steps to Buildout
9:39am June 5, 2019
Gibson Connect is up to 9,000 supporters! These supporters are Gibson EMC members who have registered for Gibson Connect’s high-speed, fiber-based internet service! A sincere thank you to everyone who has registered!
If you haven’t signed up yet, join your friends and neighbors by registering today at join.gibsonconnect.com. If your zone hasn't yet hit it's participation goal, please encourage your friends and neighbors to sign up too!
4:23pm May 17, 2019
Congratulations to Hornbeak for reaching 100% of your participation goal!
3:13pm April 30, 2019
Gibson Electric Membership Corporation and its not-for-profit subsidiary, Gibson Connect, announced today that their boards have approved moving forward with Phase II of their broadband buildout. Phase II will include the zones that have met or are very close to meeting their participation goals - Trenton North, Trenton South, Humboldt/Gibson, Gadsden and Hornbeak.
Gibson EMC’s members are guiding the order of the broadband buildout by registering for high-speed internet service at join.gibsonconnect.com. “A start date for Phase II construction has not yet be set, but Board approval enables us to begin the detailed engineering step of the buildout,” said Dan Rodamaker, President and CEO of Gibson EMC and Gibson Connect. “As the engineering design is completed, the construction of the fiber distribution or main lines will begin. As the fiber distribution lines are built, we’ll perform the fiber splicing. As the splicing is completed, we’ll put in the service drops; and finally, we will do the in-home installations.”
“We are still diligently working on Phase 1 - Medina, Three Way, Dyer, Ridgely, Samburg and Tiptonville,” said Charles Phillips, Gibson EMC VP of Technical Services and Gibson Connect VP of Operations. “In Medina and Three Way we have connected more than 600 residential members; and with the improved weather, service drops and installations are progressing well,” Phillips explained.
Phillips said Gibson Connect expects to continue working in Medina and Three Way for several more months. “However, if you haven’t registered, but want Gibson Connect service, you should register now at join.gibsonconnect.com,” he said. “Once we leave the area, we’ll need to charge a higher installation fee to return.”
In Dyer and Ridgely, Phillips said they have almost completed the fiber distribution system. “Construction of the main fiber lines is in the early stages in Tiptonville. And, once we finish up the Tiptonville area, we’ll move on to start the main fiber line construction in Samburg,” he said. “We’re working as quickly as we can, but we ask our members to be patient. Building more than 600 miles of fiber-to-the-home per phase is a large and time-intensive process,” Phillips said. “The good news is that our product is excellent. Those members who have been connected say they love the service!”
In our follow-up survey, Diane Deloach of Three Way said, “WOW! We are telling our family to sign up. Don’t change a thing. Your program works.” Susan Morris of Medina said, “The installer was great! He went above and beyond! Super nice. Everything was great.” And, Larry Chandler of Medina said, “They were professional and polite. I couldn’t ask for a better experience.”
“Our goal is to ultimately provide all of our eligible members with access to high-speed, fiber-based service, but to deliver fiber-to-the-home access throughout our 12-county service area will take approximately five years,” Rodamaker said. “To help move the project along and hold down costs, we are vigorously pursuing grants for those areas that qualify. So far, we have been awarded a $1.3 million Tennessee Broadband Accessibility Grant and $1.22 million in CAF II funding for areas in Tennessee and in Kentucky,” he said. “Recently we also applied for two more Tennessee Broadband Accessibility Grants for Gadsden and northern Obion County. We were awarded $588,974 for the Gadsden area. We plan to apply for other low-interest loans or grants through the USDA Rural Utilities Service as they become available.”
1:45pm April 29, 2019
Congratulations to the Humboldt/Gibson zone that has reached 100% of its zone goal! We'll keep you informed of our progress when engineering and construction begin. We look forward to serving you!
3:55pm March 19, 2019
Gibson EMC will receive $588,974 in the latest round of the Tennessee Broadband Accessibility Grants. For more information, visit https://www.tnelectric.org/2019/03/19/tennessee-co-ops-receive-6-2-million-in-state-grants-for-broadband/.
4:57pm January 30, 2019
Hi, everyone. Since we started Phase I construction last summer, we’ve had some major delays between the weather and contractors. At this point we’re about five months behind where we had expected to be in the buildout for Medina and Three Way. We apologize that we are behind schedule. We completely understand the frustration with the delays. We are frustrated with the delays too.
We’ve worked through most of our engineering design problems and the process (of overhead construction, splicing, service drops and connections) is flowing much more smoothly now. These changes will enable us to have a more orderly and productive build moving forward.
In Medina and Three Way, we’ve completed almost all of the overhead middle-mile construction, but we still have a lot of splicing and service drops (both overhead and underground) to do. Unfortunately, the record-setting wet weather continues to delay work on underground service drops and there are a lot of these in Medina and Three Way. When our contractors cannot do work on underground service drops without causing undue damage to members’ yards, they are moving to places where they can do overhead service drops.
Currently we are connecting about 40 members per week and we’re pushing our contractors to ramp up to about 80 connections per week. With the contractor adjustments we’ve made and some good weather, we expect to meet this goal of 80 connections per week by April 1.
We understand that our members want and need high-speed, fiber-based internet service as quickly as possible and we’re working very hard to provide it.
Ultimately, we plan to provide access to all of our members who are eligible; but it is a huge project that will take five or more years to complete. It will take us longer than you’d like and longer than we’d like to provide this service to everyone, but we’re pushing the project forward as fast as we can. The end product will be a really good thing for our individual members and a game changer for our communities. We ask for your continued patience and support.
1:54pm January 28, 2019
We've hit a new milestone! More than 8,000 Gibson EMC members have registered and shown support for the Gibson Connect high-speed, fiber-based internet service build-out! Members in Medina and Three Way are loving the service. Following are a few of the comments members in that area have made about the installation and service:
Contractor and weather issues have put us behind schedule, so we still have a lot of work to do in the area. But, our members' comments show it is well worth the wait!
A sincere thank you to everyone who has registered! If your zone hasn't yet hit it's participation goal, please encourage your friends and neighbors to sign up today!
3:04pm November 29, 2018Congratulations to Trenton North for reaching 100% of its participation goal! We look forward to serving you with high-speed, fiber-based internet! We'll keep you posted on our progress moving forward.
8:22am October 29, 2018
A big congratulations to Trenton South for reaching 100% of its participation goal! Thank you to everyone who encouraged others to register! Please keep up the good work!
10:12am September 4, 2018
Congratulations to Rutherford for reaching 50 percent of its participation goal! Only 198 registrations are needed! Please keep sharing with your friends and neighbors!
9:57am July 26, 2018
Wow! Congratulations to Kenton and Alamo who have both reached 50 percent of their goal! Kenton only needs 132 more registrations to reach 100%, and Alamo needs 279. Thank you to everyone who has registered, and please keep encouraging your family, neighbors and friends to register as well!
5:21pm July 6, 2018
We’ve got exciting news! Gibson Connect is increasing the speed of our initial 100 Mbps symmetrical internet offering to 250 Mbps symmetrical for the same low price of $49.95/month! If you previously signed up for 100 Mbps, your order will automatically be updated to reflect 250 Mbps for the very same price. Thank you for your support and have a wonderful weekend!
2:46pm June 6, 2018
We’ve been especially busy at Gibson EMC and at Gibson Connect preparing to provide you with access to high-speed internet service. This is something that we are committed to doing because access is vitally important to our members and to our communities.
It was just last July that our board voted to form Gibson Connect, Gibson EMC’s not-for-profit subsidiary. In October we launched join.gibsonconnect.com, a place where members register and, based on meeting their zones’ participation requirements, guide the order of our fiber construction process.
In 2017 we applied for three Tennessee Broadband Grants and in January of this year we were notified that we had been approved for one that will help us serve Lake County and the far northwestern part of Obion County.
By February, three of our zones had met their participation goals and our board approved moving forward with the first phase of Gibson Connect’s construction project. During Phase 1 we will build fiber to the three zones that first met their participation goals (Medina, Dyer and Three Way) and the zones covered by the grant (Tiptonville, Ridgely and Samburg).
In March, Gibson Connect purchased the LitePipe division of Jones Telecommunications and hired former owner Tony Jones. Since that time, we have brought in additional Gibson Connect staff to help ensure we are well prepared to provide the internet service you need.
We’ve also ordered materials, sent out requests for proposals, done engineering and will begin construction this month. We hope to have Phase 1 completed and the engineering started for Phase II by the end of 2018 or by early 2019.
Because of the magnitude of this project – in terms of the cost, the area to be covered and the work required, we must do the fiber buildout in a way that is financially prudent and physically manageable. At best, this will be a multi-year project, but we will keep you informed all along the way. We sincerely appreciate your support and ask for your continued patience.
3:01pm April 27, 2018
We’ve hit 6,000 supporters in just over seven months! We’re thrilled that over 16 percent of eligible Gibson Connect customers have now signed up for high-speed, fiber-based internet! Thank you to everyone who has registered and spread the word. We’re currently scheduling registration events throughout our service area so we can answer your questions and/or sign you up for service. Check our calendar on the events tab to find a time when we’ll be in your area. Please keep sharing!
11:11am April 23, 2018
Way to go, Troy! You are currently at 51 percent of your goal with only 262 registrations needed. Please keep spreading the word to your family, friends and neighbors!
4:16pm February 23, 2018
Congratulations Three Way! You are the third zone to reach 100% of your participation goal, and we are looking forward to serving you high-speed, fiber-based, reliable and affordable internet service! Thank you to all who have spread the word, and please continue to do so! We'll keep you posted on Gibson Connect's progress moving forward.
8:24am February 21, 2018
Gibson Electric Membership Corporation and its not-for-profit subsidiary, Gibson Connect, LLC, have announced that the companies will begin the buildout of high-speed fiber in Medina, Dyer, and Three Way, as well as in the area covered by the Tennessee broadband grant awarded for most of Lake County and the far northwestern part of Obion County.
“Our Gibson Connect and Gibson EMC boards have approved a resolution to design, engineer and build fiber in these areas,” said Dan Rodamaker, President and CEO of both companies. “This is an exciting time for our members,” he said. “Gaining access to high-speed, fiber-based internet service will have a profoundly positive impact on the quality of our member-owners’ lives,” Rodamaker said.
Gibson EMC’s board of trustees formed Gibson Connect in 2017 after passage of the Tennessee Broadband Accessibility Act which allowed the state’s rural electric cooperatives to provide retail broadband service. Then in mid-October Gibson Connect launched a website enabling members to register for service and guide the fiber buildout. Medina was the first of 27 zones throughout Gibson EMC’s 12-county service area to reach its participation goal. Dyer reached its goal next and Three Way is now at 96% with only 9 registrations to go. The decision was made to move forward with Three Way since it was clear that zone would meet its participation goal within days. Also, because both Medina and Three Way are served from the same substation, it is more efficient and cost-effective to move forward with both zones simultaneously. The grant, which covers underserved areas of Lake County and the far northwestern part of Obion County, will enable Gibson Connect to build out the Tiptonville, Ridgely and Samburg zones.
“Our goal is to ultimately provide access to high-speed, fiber-based service to all of our members,” Rodamaker said, “but we must use a phased approach. Phase 1 will require us to design, engineer and construct over 500 miles of fiber,” he said. “We expect that it could take a year or so to complete Phase 1. Those members who are nearest to substations will receive service first; and as we build and pass members’ homes or businesses, we can serve those locations too,” Rodamaker explained.
In addition to high-speed, fiber-based internet service, Gibson Connect will offer telephone service. And, based on member interest, Gibson Connect will offer a television/video option although that offering has not yet been finalized. Members can learn all about Gibson Connect, view the offerings, check their zone’s progress and register at join.gibsonconnect.com. Members also can call 844-859-6767 to get more information and register.
“Our members have been encouraging us for years to provide access to high-speed internet service,” Rodamaker said. “We appreciate Governor Haslam and all of our legislators who took the steps needed to enable us to provide this essential service,” he said. “I also appreciate our board of trustees; they are a progressive group who sincerely desire to meet our members’ needs,” continued Rodamaker. “Most importantly, we appreciate the support of our members. Because of their confidence and trust as demonstrated through registrations supporting the fiber buildout, we will enhance the quality of life for our members and our communities.”
3:07pm February 19, 2018
Great job, Newbern! Congratulations for reaching 50% of your zone goal! Only 172 registrations are needed to reach 100%. Please continue sharing with your neighbors!
2:28pm February 13, 2018
Congratulations to the Humboldt/Gibson zone for reaching 50 percent of its zone goal! Only 249 registrations are needed for this zone to reach 100 percent! Please keep sharing!
8:51am February 8, 2018
Congratulations to Woodland Mills for surpassing 50% of its zone goal! Currently at 51%, Woodland Mills needs 245 registrations to reach 100%. Thanks to everyone who has registered. Please keep encouraging your friends and neighbors to register as well. We are excited about making high-speed, fiber-based internet a reality!
8:42am February 8, 2018
Way to go, Dyer!!! You're the second zone to reach 100% of your participation goal! A big thanks to everyone who worked so hard to get their family, friends, co-workers, neighbors, etc... to register! Please keep up the good work! We'll move forward and keep you posted on Gibson Connect's progress! Again, congratulations, Dyer!!!
4:59pm January 13, 2018
This is a historic day for Gibson Connect and Medina! The Medina Zone is our first to reach 100% of goal, a milestone that moves us much closer to providing access to high-speed, fiber-based internet service to members in that zone. Next our board will vote to proceed with engineering, ordering materials and construction. Please continue encouraging your family, friends, co-workers and neighbors to register at join.gibsonconnect.com now and throughout engineering and construction! Gibson Connect is a not-for-profit subsidiary of Gibson EMC (a not-for-profit, member-owned and member-controlled cooperative) and we need your continued support. We will keep you informed of our progress. Thank you, Medina Zone!
8:14am January 5, 2018
to Hornbeak for reaching 50% of its goal! Only 247 more registrations are
needed in this zone. Keep encouraging your friends and neighbors to register.
We are excited about offering high-speed, reliable and affordable internet
service to our members!
4:46pm January 4, 2018
Congratulations to Gadsden for reaching 50 percent of its participation goal! Only 119 more registrations are needed for this zone! Also, all zones are now at 20 percent or more! Thank you to all who have spread the word. Please keep encouraging your friends and neighbors to register!
8:54am December 27, 2017
Congratulations to Three Way for reaching 52% of its zone goal over the Christmas holiday! Only 112 more registrants are needed. Thank you to those who have registered, and please keep spreading the word!
10:06am December 7, 2017
Congratulations to the Trenton North members who have now reached 50 percent of their goal! Only 241 more registrations are needed. Thanks to everyone who has registered and to those of you who have promoted the program. We are excited about offering this essential service to you!
1:09pm November 30, 2017
Congratulations to Dyer for surpassing 50% of its participation goal and moving into second place! With 52%, only 140 more registrations are needed for Dyer to reach its goal. Please keep encouraging your friends and neighbors to register so we can begin offering high-speed, fiber-based internet service in your area.
10:14am November 24, 2017
Congratulations to Medina and Trenton South! Medina has surpassed 60% of its participation goal and Trenton South has hit 50%! Thanks to everyone who has registered and especially to our Zone Champs! Wishing all of you a great weekend! Lots to be thankful for!
10:51am November 9, 2017
Congratulations to Medina for hitting a milestone! You're the first zone to reach 50 percent of your participation goal! Great job Medina zone champions!
Many of our other zones are doing really well too. We appreciate everyone who has registered and we especially thank our Zone Champions for helping to get high-speed, fiber-based internet access to your areas.
If you'd like materials to distribute, you can download and print them from your Dashboard. We also have handouts and cards available at our Gibson EMC member service centers. Soon, we'll have door hangers too. Please keep sharing our social media posts and encouraging your friends and neighbors to register.
11:21am November 8, 2017With less than one month into registrations, we have eight Gibson Connect Zones at 30% to goal or more. Medina is really excelling; they are at 49% today! Trenton South is at 41% and Trenton North is at 39%. Dyer is not far behind at 36%. In fact, all of our zones have made good progress since we launched on October 10. A special shout out to our Zone Champions! We really appreciate all you are doing to get high-speed, fiber-based internet service to your areas! Keep up the great work everyone!
11:30am October 18, 2017
Wow! After just one week our join.gibsonconnect.com supporters hit 1,000! Thanks for your positive comments and your willingness to help make this essential service available throughout our area. We sent a press release out yesterday to help increase awareness, but you have the most impact! Please continue sharing on social media and talking with your neighbors, friends and family. Thanks again and congratulations on a fantastic first week!
11:34am October 12, 2017
Hurray! Yesterday we reached our first Gibson Connect milestone when all of our 27 Gibson Connect zones showed participation levels. We launched Gibson Connect at our first Gibson EMC Member Appreciation Event in Trenton.
At this moment, our two Trenton zones are leading the pack; the Trenton South zone is already at 15% of its goal and the Trenton North zone is at 14%. The Medina and Dyer zones are not far behind at 11% to goal. Next are the Newbern and Hornbeak zones at 8% to goal. The Three Way, Rutherford and Gadsden zones come in at 5%. We have a total of 625 supporters so far. Thanks to all of you who are helping to spread the word! Zone Champions rock!
9:42am September 8, 2017
Since 1936, Gibson Electric Membership Corporation has provided its members with the essential service of electricity. Now, at your urging, we're taking steps to provide you with the essential service of high-speed internet connectivity. Gibson Connect, LLC was formed in July 2017. It is a not-for-profit, wholly owned subsidiary of Gibson EMC.
What makes Gibson Connect different? First, Gibson Connect is powered by the very same people you already know and trust. For us, it's not about profit; it's about providing you with excellent service and supporting our communities. Our goal is to ultimately provide all of our eligible* members access to a 100% fiber network. This is exciting for our members and our communities because fiber offers many important benefits:
You and other members will drive our construction plans. If you want us to build fiber to your home or business, register today. Encourage others - your friends, neighbors and community - to register too! When a zone reaches the required participation level, our board of trustees will vote to approve the fiber build-out. Zones that demonstrate the highest levels of interest by exceeding the required participation levels will earn priority.
Gibson EMC has a proud history of providing power to the people of this area and we look forward to providing connectivity to the communities we know and love!
For more information, please check out our Frequently Asked Questions .
*Tennessee law prevents Gibson Connect from serving Gibson EMC members within the West Kentucky & Tennessee Telecommunications Cooperative service area (in Tennessee).
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