Gibson Connect

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27 Zones in Registration

7401 Supporters Registered

Gibson Connect is powered by Gibson Electric Membership Corporation, the same local people you already know and trust.

Gibson Connect is ready to provide you with high-speed internet service with no data cap. We've divided our area into zones and we've determined the number of registrations needed to financially support a build-out. Now, it's up to you. Register today and encourage your neighbors to register too!

How does the process work?

Step 1: Check out our available packages using the Products tab above. See the participation requirement for your community by clicking the Zones tab. You will drive our construction process. When a zone hits the required participation level, our board will vote to move forward.
Step 2: Register today! Registering today costs just $20 and will apply toward your first Gibson Connect bill (when internet service is received). Registering now also enables you to avoid a $200 connection fee later. Just enter your address in the box to the right to get started.
Step 3: Meet your community zone requirement sooner by encouraging your neighbors to sign up too. Follow the Gibson Connect Facebook page so you can share important posts with family and friends.

Where can I learn more?

Visit the Updates tab above and follow us on our Facebook page to get important updates.
Check out our Frequently Asked Questions.
Call us toll-free at 1-844-859-6767 or stop by one of your local Gibson EMC offices to get your questions answered by one of our friendly, knowledgeable account representatives.

Gibson Electric Membership Corporation is your not-for-profit, member-owned and member-controlled electric cooperative. In 1936 local farmers formed our cooperative to provide access to electricity for this area.Today, we serve almost 39,000 homes and businesses in eight west Tennessee counties (Crockett, Dyer, Gibson, Haywood, Lake, Lauderdale, Obion and Madison) and four west Kentucky counties (Carlisle, Fulton, Graves and Hickman). Meeting our members' wants and needs is still our goal; and many have asked us to provide access to high-speed internet connectivity. This is why we formed Gibson Connect, a not-for-profit, wholly-owned subsidiary of Gibson EMC. As in our early years, we're working to provide an essential service that will improve the quality of life for our members and our communities. It's a big job, but together we can make it happen!

Gibson Connect offers bundle discounts at the time of order. Enter your address to see.

Residential 250 Mbps Internet

Blazing fast internet access for email, web browsing, video streaming and all your social media needs with equally fast up-loads.

$49.95

Residential 1 Gbps Internet

Fastest internet available with speeds up to 100 times faster than DSL. Download HD movies in less than a minute.

$69.95

Residential Phone

Unlimited local and long distance within the continental U.S. Keep your current number option available in most areas.

$29.95

Small Business 50 Mbps Internet

Fast internet for small business. Symmetrical speeds for quick uploading and downloading of your information. Recommended for businesses with 5 or fewer office employees.

$59.95

Small Business 100 Mbps Internet

Internet at the speed of business. Blazing fast for businesses that rely on the internet for fast uploading and downloading of information over the internet. Recommended for businesses with 10 or fewer office employees.

$89.95

Small Business 1 Gbps (GIG) Internet

When super-fast internet speed for your business is a must. Upload and download media in seconds, post videos on social media, and back up your files at your speed.

$199.95

Small Business Phone

Save money while keeping your existing phone number. Unlimited local and long distance as well as all the features you expect in a modern telecom service.

$39.95

Rutherford at 50% of goal!

10:12am September 4, 2018

Congratulations to Rutherford for reaching 50 percent of its participation goal! Only 198 registrations are needed! Please keep sharing with your friends and neighbors!

Kenton and Alamo Reach 50%!

9:57am July 26, 2018

Wow! Congratulations to Kenton and Alamo who have both reached 50 percent of their goal! Kenton only needs 132 more registrations to reach 100%, and Alamo needs 279. Thank you to everyone who has registered, and please keep encouraging your family, neighbors and friends to register as well!

Fast is Getting Faster

5:21pm July 6, 2018

We’ve got exciting news! Gibson Connect is increasing the speed of our initial 100 Mbps symmetrical internet offering to 250 Mbps symmetrical for the same low price of $49.95/month! If you previously signed up for 100 Mbps, your order will automatically be updated to reflect 250 Mbps for the very same price. Thank you for your support and have a wonderful weekend!

An Update on Gibson Connect

2:46pm June 6, 2018

We’ve been especially busy at Gibson EMC and at Gibson Connect preparing to provide you with access to high-speed internet service. This is something that we are committed to doing because access is vitally important to our members and to our communities.

It was just last July that our board voted to form Gibson Connect, Gibson EMC’s not-for-profit subsidiary. In October we launched join.gibsonconnect.com, a place where members register and, based on meeting their zones’ participation requirements, guide the order of our fiber construction process.

In 2017 we applied for three Tennessee Broadband Grants and in January of this year we were notified that we had been approved for one that will help us serve Lake County and the far northwestern part of Obion County.

By February, three of our zones had met their participation goals and our board approved moving forward with the first phase of Gibson Connect’s construction project. During Phase 1 we will build fiber to the three zones that first met their participation goals (Medina, Dyer and Three Way) and the zones covered by the grant (Tiptonville, Ridgely and Samburg).

In March, Gibson Connect purchased the LitePipe division of Jones Telecommunications and hired former owner Tony Jones. Since that time, we have brought in additional Gibson Connect staff to help ensure we are well prepared to provide the internet service you need.

We’ve also ordered materials, sent out requests for proposals, done engineering and will begin construction this month. We hope to have Phase 1 completed and the engineering started for Phase II by the end of 2018 or by early 2019.

Because of the magnitude of this project – in terms of the cost, the area to be covered and the work required, we must do the fiber buildout in a way that is financially prudent and physically manageable. At best, this will be a multi-year project, but we will keep you informed all along the way. We sincerely appreciate your support and ask for your continued patience.

We've reached 6,000 supporters!

3:01pm April 27, 2018

We’ve hit 6,000 supporters in just over seven months! We’re thrilled that over 16 percent of eligible Gibson Connect customers have now signed up for high-speed, fiber-based internet! Thank you to everyone who has registered and spread the word. We’re currently scheduling registration events throughout our service area so we can answer your questions and/or sign you up for service. Check our calendar on the events tab to find a time when we’ll be in your area. Please keep sharing!

Troy reaches 50%!

11:11am April 23, 2018

Way to go, Troy! You are currently at 51 percent of your goal with only 262 registrations needed. Please keep spreading the word to your family, friends and neighbors!

Three Way Meets Zone Goal!

4:16pm February 23, 2018

Congratulations Three Way! You are the third zone to reach 100% of your participation goal, and we are looking forward to serving you high-speed, fiber-based, reliable and affordable internet service! Thank you to all who have spread the word, and please continue to do so! We'll keep you posted on Gibson Connect's progress moving forward.

Gibson Connect to Begin Fiber Buildout

8:24am February 21, 2018

Gibson Electric Membership Corporation and its not-for-profit subsidiary, Gibson Connect, LLC, have announced that the companies will begin the buildout of high-speed fiber in Medina, Dyer, and Three Way, as well as in the area covered by the Tennessee broadband grant awarded for most of Lake County and the far northwestern part of Obion County.

“Our Gibson Connect and Gibson EMC boards have approved a resolution to design, engineer and build fiber in these areas,” said Dan Rodamaker, President and CEO of both companies. “This is an exciting time for our members,” he said. “Gaining access to high-speed, fiber-based internet service will have a profoundly positive impact on the quality of our member-owners’ lives,” Rodamaker said.

Gibson EMC’s board of trustees formed Gibson Connect in 2017 after passage of the Tennessee Broadband Accessibility Act which allowed the state’s rural electric cooperatives to provide retail broadband service. Then in mid-October Gibson Connect launched a website enabling members to register for service and guide the fiber buildout. Medina was the first of 27 zones throughout Gibson EMC’s 12-county service area to reach its participation goal. Dyer reached its goal next and Three Way is now at 96% with only 9 registrations to go. The decision was made to move forward with Three Way since it was clear that zone would meet its participation goal within days. Also, because both Medina and Three Way are served from the same substation, it is more efficient and cost-effective to move forward with both zones simultaneously. The grant, which covers underserved areas of Lake County and the far northwestern part of Obion County, will enable Gibson Connect to build out the Tiptonville, Ridgely and Samburg zones.

“Our goal is to ultimately provide access to high-speed, fiber-based service to all of our members,” Rodamaker said, “but we must use a phased approach. Phase 1 will require us to design, engineer and construct over 500 miles of fiber,” he said. “We expect that it could take a year or so to complete Phase 1. Those members who are nearest to substations will receive service first; and as we build and pass members’ homes or businesses, we can serve those locations too,” Rodamaker explained.

In addition to high-speed, fiber-based internet service, Gibson Connect will offer telephone service. And, based on member interest, Gibson Connect will offer a television/video option although that offering has not yet been finalized. Members can learn all about Gibson Connect, view the offerings, check their zone’s progress and register at join.gibsonconnect.com. Members also can call 844-859-6767 to get more information and register.

“Our members have been encouraging us for years to provide access to high-speed internet service,” Rodamaker said. “We appreciate Governor Haslam and all of our legislators who took the steps needed to enable us to provide this essential service,” he said. “I also appreciate our board of trustees; they are a progressive group who sincerely desire to meet our members’ needs,” continued Rodamaker. “Most importantly, we appreciate the support of our members. Because of their confidence and trust as demonstrated through registrations supporting the fiber buildout, we will enhance the quality of life for our members and our communities.”

Newbern Reaches 50%!

3:07pm February 19, 2018

Great job, Newbern! Congratulations for reaching 50% of your zone goal! Only 172 registrations are needed to reach 100%. Please continue sharing with your neighbors!

Humboldt/Gibson reaches 50%!

2:28pm February 13, 2018

Congratulations to the Humboldt/Gibson zone for reaching 50 percent of its zone goal! Only 249 registrations are needed for this zone to reach 100 percent! Please keep sharing!

Woodland Mills reaches 50% of its goal!

8:51am February 8, 2018

Congratulations to Woodland Mills for surpassing 50% of its zone goal! Currently at 51%, Woodland Mills needs 245 registrations to reach 100%. Thanks to everyone who has registered. Please keep encouraging your friends and neighbors to register as well. We are excited about making high-speed, fiber-based internet a reality!

Dyer reaches 100% of Goal!

8:42am February 8, 2018

Way to go, Dyer!!! You're the second zone to reach 100% of your participation goal! A big thanks to everyone who worked so hard to get their family, friends, co-workers, neighbors, etc... to register! Please keep up the good work! We'll move forward and keep you posted on Gibson Connect's progress! Again, congratulations, Dyer!!!

Medina Zone Reaches 100% of Goal!

4:59pm January 13, 2018

This is a historic day for Gibson Connect and Medina! The Medina Zone is our first to reach 100% of goal, a milestone that moves us much closer to providing access to high-speed, fiber-based internet service to members in that zone. Next our board will vote to proceed with engineering, ordering materials and construction. Please continue encouraging your family, friends, co-workers and neighbors to register at join.gibsonconnect.com now and throughout engineering and construction! Gibson Connect is a not-for-profit subsidiary of Gibson EMC (a not-for-profit, member-owned and member-controlled cooperative) and we need your continued support. We will keep you informed of our progress. Thank you, Medina Zone!

Hornbeak now at 50%!

8:14am January 5, 2018

Congratulations to Hornbeak for reaching 50% of its goal! Only 247 more registrations are needed in this zone. Keep encouraging your friends and neighbors to register. We are excited about offering high-speed, reliable and affordable internet service to our members!

Gadsden reaches 50%!

4:46pm January 4, 2018

Congratulations to Gadsden for reaching 50 percent of its participation goal! Only 119 more registrations are needed for this zone! Also, all zones are now at 20 percent or more! Thank you to all who have spread the word. Please keep encouraging your friends and neighbors to register!

Three Way Surpasses 50%!

8:54am December 27, 2017

Congratulations to Three Way for reaching 52% of its zone goal over the Christmas holiday! Only 112 more registrants are needed. Thank you to those who have registered, and please keep spreading the word!

Trenton North Members Reach 50%!

10:06am December 7, 2017

Congratulations to the Trenton North members who have now reached 50 percent of their goal! Only 241 more registrations are needed. Thanks to everyone who has registered and to those of you who have promoted the program. We are excited about offering this essential service to you!

Dyer Exceeds 50% of Goal!

1:09pm November 30, 2017

Congratulations to Dyer for surpassing 50% of its participation goal and moving into second place! With 52%, only 140 more registrations are needed for Dyer to reach its goal. Please keep encouraging your friends and neighbors to register so we can begin offering high-speed, fiber-based internet service in your area.

Congrats to Medina and Trenton South

10:14am November 24, 2017

Congratulations to Medina and Trenton South! Medina has surpassed 60% of its participation goal and Trenton South has hit 50%! Thanks to everyone who has registered and especially to our Zone Champs! Wishing all of you a great weekend! Lots to be thankful for!

Medina Hits Milestone!

10:51am November 9, 2017

Congratulations to Medina for hitting a milestone! You're the first zone to reach 50 percent of your participation goal! Great job Medina zone champions!

Many of our other zones are doing really well too. We appreciate everyone who has registered and we especially thank our Zone Champions for helping to get high-speed, fiber-based internet access to your areas.

If you'd like materials to distribute, you can download and print them from your Dashboard. We also have handouts and cards available at our Gibson EMC member service centers. Soon, we'll have door hangers too. Please keep sharing our social media posts and encouraging your friends and neighbors to register.

Eight Zones at 30% of Goal

11:21am November 8, 2017

With less than one month into registrations, we have eight Gibson Connect Zones at 30% to goal or more. Medina is really excelling; they are at 49% today! Trenton South is at 41% and Trenton North is at 39%. Dyer is not far behind at 36%. In fact, all of our zones have made good progress since we launched on October 10. A special shout out to our Zone Champions! We really appreciate all you are doing to get high-speed, fiber-based internet service to your areas! Keep up the great work everyone!

Supporters Hit 1,000 Mark in First Week

11:30am October 18, 2017

Wow! After just one week our join.gibsonconnect.com supporters hit 1,000! Thanks for your positive comments and your willingness to help make this essential service available throughout our area. We sent a press release out yesterday to help increase awareness, but you have the most impact! Please continue sharing on social media and talking with your neighbors, friends and family. Thanks again and congratulations on a fantastic first week!

First Milestone

11:34am October 12, 2017

Hurray! Yesterday we reached our first Gibson Connect milestone when all of our 27 Gibson Connect zones showed participation levels. We launched Gibson Connect at our first Gibson EMC Member Appreciation Event in Trenton.

At this moment, our two Trenton zones are leading the pack; the Trenton South zone is already at 15% of its goal and the Trenton North zone is at 14%. The Medina and Dyer zones are not far behind at 11% to goal. Next are the Newbern and Hornbeak zones at 8% to goal. The Three Way, Rutherford and Gadsden zones come in at 5%. We have a total of 625 supporters so far. Thanks to all of you who are helping to spread the word! Zone Champions rock!

Gibson Connect - Powered by Gibson EMC - Is Here!

9:42am September 8, 2017

Since 1936, Gibson Electric Membership Corporation has provided its members with the essential service of electricity. Now, at your urging, we're taking steps to provide you with the essential service of high-speed internet connectivity. Gibson Connect, LLC was formed in July 2017. It is a not-for-profit, wholly owned subsidiary of Gibson EMC.

What makes Gibson Connect different? First, Gibson Connect is powered by the very same people you already know and trust. For us, it's not about profit; it's about providing you with excellent service and supporting our communities. Our goal is to ultimately provide all of our eligible* members access to a 100% fiber network. This is exciting for our members and our communities because fiber offers many important benefits:

Reliable - It is less affected by weather than other sources.
Extremely Fast - It gives you access up to 1 Gig (1,000 megabits per second). That's 100 times faster than the national average.
No Buffering - With our 1 Gig speed you can download a 2-hour HD movie in less than a minute or a 9-hour audiobook in less than a second.
Not Just Internet - Gibson Connect plans to provide telephone) and possibly TV/video (if there is enough interest) over the same connection. Our telephone offering will operate the same as your local telephone service, but it will include unlimited long distance and advanced calling features.

You and other members will drive our construction plans. If you want us to build fiber to your home or business, register today. Encourage others - your friends, neighbors and community - to register too! When a zone reaches the required participation level, our board of trustees will vote to approve the fiber build-out. Zones that demonstrate the highest levels of interest by exceeding the required participation levels will earn priority.

Gibson EMC has a proud history of providing power to the people of this area and we look forward to providing connectivity to the communities we know and love!

For more information, please check out our Frequently Asked Questions .

*Tennessee law prevents Gibson Connect from serving Gibson EMC members within the West Kentucky & Tennessee Telecommunications Cooperative service area (in Tennessee).

You must be logged in to comment

8:55pm October 21, 2018

Jeff Walters

Are there any updates on Esquire Peek road having drops and insatalltions sceduled? Also wondering if you guys had came up with a television offering yet ? We would really like have another option instead of satellite.

5:54pm October 21, 2018

Larry Ahlquist

Any idea when you will be installing drops and turning customers on in Turner Estates three-way Tennessee? Tks Larry Ahlquist , 19 pleasant oak . Cv

7:09am October 14, 2018

Sharon McFarlane

I live on Church St in Tiptonville and was wondering when the drops will begin here. Excited about the change and looking foreword to local internet and service.

3:45pm October 8, 2018

Susan Dunphy

Oops I meant in the northeast part of obion county?

3:44pm October 8, 2018

Susan Dunphy

So is it going to take 5 to 10 years to get this high speed internet in the northwest part of obion county around South Fulton?

2:33pm October 4, 2018

Jenni Rachels
Campaign Owner

Hi, Guy. Dyer is served by the Rutherford substation. Thank you for your interest!

2:32pm October 4, 2018

Jenni Rachels
Campaign Owner

John, we are already finished with the overhead work in Three Way, and we are currently working on the underground. We'll also have to make the service drops and do the splicing before we can schedule an in-home install. We hope that this work can be done in about three weeks.

12:31pm October 4, 2018

Guy Maxwell

I know you are starting at the substations. Where is the substation in Dyer? Cant wait to get this service!!!

10:08am October 2, 2018

John Moore

I see where they have the hard line looped on the poles on Baker's Chapel Rd. Any rough estimate on when they'll make the drops? Thank you for all of your support!

2:43pm September 28, 2018

Jenni Rachels
Campaign Owner

Hi, Kevin. Our engineering contractors are already working in the area! We expect construction to follow in the next few weeks. Thank you for your support of Gibson Connect!

11:05am September 28, 2018

Kevin Stallings

Hello, is there any update on when construction will be begin in Dyer? Can't wait to get off Spectrum.

4:23pm September 27, 2018

Jenni Rachels
Campaign Owner

Hi, Donald. We're finalizing packages, cost and the technology platform at the moment. We are hopeful for a November/December roll out. We'll be sure to notify everyone who has already registered for Gibson Connect services once it is available. Thank you for checking, and have a great afternoon!

4:19pm September 27, 2018

Jenni Rachels
Campaign Owner

Hi, Jeff. Yes, we have already connected a handful of members who are already using the service! As soon as the weather breaks, we'll be able to continue working to increase the number of members who are connected. Density is not a significant factor when determining where to build. We are beginning at the substation and moving out. The availability of the contractor's resources are also a factor when determining where we work. Regarding the service drop, we will try to keep the window as short as possible. We expect to be able to complete an in-home installation within a couple of weeks of the service drop being made. We appreciate your support and patience. We know that our members are anxious to get service, and we are ready to provide it to you!

4:02pm September 27, 2018

Donald Hubbard

Jenni, Any information to share regarding plans for TV offerings?

5:53pm September 25, 2018

Jeff Walters

Jenni... I see in your most recent response that you say connections have began around the Mt.Zion Substation in Medina. Does this mean there are customers actually connected and currently using the service? I’m wondering as connections are being made will the focus first be in the larger subdivisions or will there be multiple crews working the smaller populated areas such as Esquire Peek and the surrounding areas? Last question...once a service drop has been made at an address what will the time frame be between the service drop and the actual in home installation? Thank you!

3:29pm September 25, 2018

Jenni Rachels
Campaign Owner

Hi, Flora. We have begun connecting members around the Mt. Zion substation in Medina. They are working their way out from there. Many factors make it difficult to predict when we will be installing in a particular area, but if you have already registered, we will contact you to schedule an installation.

10:32am September 24, 2018

FLORA Claybrook

I would love to know if you have any update on when they will be calling to install the internet service.

4:26pm September 21, 2018

Jenni Rachels
Campaign Owner

Hi, Jeff. Our contractor crews are currently working in Saddle Tree and Winchester Place subdivisions in the Medina-Three Way area. We'll contact you once we are ready to build a service drop, and then we'll schedule an in-home installation. We certainly are looking forward to providing this service, and we're getting closer and closer to doing so. Thank you for your support!

4:09pm September 21, 2018

Jenni Rachels
Campaign Owner

Hi, Christina. We have made a lot of progress in Richmond. We will soon begin service drops, and we'll email you before we build one to your house. Soon after, we'll schedule your in-home installation. Thanks for your interest.

3:42pm September 21, 2018

Jenni Rachels
Campaign Owner

Hi, John. We have both your phone number and your email address on file, so we should be able to reach you. We will send an email before the service drops are made, and then we will call to schedule an in-home installation. If we cannot reach you by phone, we will try your email. Have a good day!

10:57pm September 18, 2018

Jeff Schultz

Could I get an update on Three Way. I saw service trucks on our road last week and see coils at the tops of the poles. Im on Barnett Road.

11:15am September 18, 2018

Christina Santiago

How is it coming in Richmond Subdivision in Medina? It’s been a few weeks since they were here laying the lines

8:51am September 17, 2018

John Moore

I was just wanting to check how I will be notified when I they are ready to run a drop to my house. I want to say that I selected to be E-mailed, but I just wanted to double check. I don't get good cell service when I am at home. If you could check that for me, I would greatly appreciate it.

10:34am September 14, 2018

Jenni Rachels
Campaign Owner

Misty, Bessie Bend is included in the Tiptonville zone.

6:16pm September 13, 2018

Misty Barker

Will Bessie Bend be covered aswell.

5:14pm September 13, 2018

Jenni Rachels
Campaign Owner

Hi, Misty. We expect to begin construction in Tiptonville this fall and for it to be completed in the spring of 2019.

10:29am September 13, 2018

Aaron Evans

How long until Richmond Subdivision in Medina receives service?

5:18pm September 12, 2018

Misty Barker

Do you have an estimate when the Tiptonville zone will start construction and end?

8:08pm September 11, 2018

Timothy " Ozzy" Czernik

Being out in COUNTRY (ha ha ha) we have NO OPTIONS.."WISPER OR HUGHESNET"... Both are CRAPPY and drop speed after 4-8 days EVERY MONTH. Wisper, if winds blow wrong.. NO SERVICE...WE ARE in DIRE straits and REALLY R E A L L Y NEED this sooner than later!"PLEASE. "PLEASE".

8:17am September 7, 2018

Jenni Rachels
Campaign Owner

Hello, Brandon. Newbern is currently at 65% of its goal with 119 needed registrations. The faster a zone reaches its goal, the faster we can begin the process of providing service. You are correct that Lake County has been included in Phase I of our build out. In 2017, we applied for three Tennessee Broadband Accessibility Grants and in January of this year we were fortunate enough to be approved for one that will help us serve Lake County and the far northwestern part of Obion County. We will continue to apply for grants that can help us move closer to our ultimate goal of making this service available to all of our members. In the meantime, please encourage your neighbors to register.

5:19pm September 6, 2018

Brandon Alexander

Do you know when the Newbern area will get started? I know some of the Lake County area never met the goal and it says their construction starts in the fall.

1:53pm September 6, 2018

Jenni Rachels
Campaign Owner

Hello, Jeff. We have currently built about 80 aerial miles of fiber, and we have equipment ready at the substation. We expect to start service drops and splicing early next week. We'll have you all hooked up shortly!

10:02am September 5, 2018

Jeff Walters

How is the Medina Zone coming along. Have any service drops or connections been made yet ?

4:05pm August 31, 2018

Jenni Rachels
Campaign Owner

Good afternoon, Robin. We will communicate with you prior to completing a service drop on your home. Then, we will contact you afterwards to verify your selections and to schedule an in-home installation. You may check which zone your home is in by entering your address into the gray box to the right or by calling your local member service center. Have a good weekend!

3:57pm August 31, 2018

Jenni Rachels
Campaign Owner

Hi, Larry. Unfortunately, I cannot provide an estimated date in which the service drop will be made in Turner Estates. However, you will receive communication from us prior to the service drop, and we will also contact you afterwards to verify your selections and to schedule an in-home installation. We are looking forward to providing you with this service!

9:09pm August 30, 2018

Robin C.

Do you have an estimated time frame for the Meadow Green Subdivision just off sanders bluff rd/Augusta drive area? We are in a Humboldt mailing address/Madison County/Threeway so I’m unsure if it’s invluded in the Three Way zone or Humboldt. We have horrible spotty service with click one and are excited to get Gibson Connect. Thanks in advance.

3:18pm August 30, 2018

Larry Ahlquist

Now that fiber has been attached to poles in Turner Estates ,Threeway , when is it expected to provide drops to homes and hook up customers ? Thankyou , Larry Ahlquist

10:31am August 29, 2018

Jenni Rachels
Campaign Owner

Hi, Angela. Trenton North is currently at 88% of its goal with 57 registrations needed. You are so close! Please encourage your friends and neighbors to register!

10:09am August 29, 2018

Angela Herndon

Any updates on Trenton North???

4:01pm August 28, 2018

Jenni Rachels
Campaign Owner

Hi, Kristen. We are still finalizing our offerings, and we are eager to share them with you! We will post them to this site and on social media once completed. Thank you for your support of Gibson Connect and our services!

3:48pm August 28, 2018

Kristen Wood

Any news on what TV/Video offerings are being considered? Thanks!

3:20pm August 21, 2018

Jenni Rachels
Campaign Owner

Hi, Michael. Our 1 Gig plan will continue to be our maximum offering. If you have already registered for 1 Gig and would like to change your plan to the updated 250 mbps plan, we would be happy to help you do so. Thank you for your interest.

10:56am August 20, 2018

Jenni Rachels
Campaign Owner

Guy, we expect to begin construction in Dyer late this summer, and we will be providing updates as we get closer to time. We are looking forward to providing this needed service, and we are certain that our members will be pleased with its quality.

9:45pm August 18, 2018

Guy Maxwell

Any update on start date for Dyer? Thanks.

11:09am August 17, 2018

Michael Siegler

I see where it said if you initially signed up for the 49.95 plan, you would automatically be upgraded. What about the people that signed up for the 69.95. Do they get an extra incentive? thanks

6:13pm August 16, 2018

Rita Alexander
Campaign Owner

Donald, thanks for the support! We're excited about serving Three Way and Turner Estates too! Won't be long now!

6:12pm August 16, 2018

Rita Alexander
Campaign Owner

Angela, we expect to start engineering for Phase 2 in late fall or early winter; and we're hoping that Trenton North will meet its participation goal and can be part of Phase 2. We appreciate your interest and support!

6:08pm August 16, 2018

Rita Alexander
Campaign Owner

Jeff, our contractors are making good progress and we will soon be running service drops. We expect to start doing some service installations by the end of August and first of September. We will give you a call when we are ready to schedule your service installation. I'm sorry I can't be more specific right now, but we're getting close! As I get additional details, I'll share them with you. Thanks so much for your support!

5:19pm August 15, 2018

Jeff Walters

Just wondering if we could get an update on the construction progress in the Medina Zone...I know here on Esquire Peek RD Fiber has been ran and is looped around several poles on the road including the one in our front yard..just wondering if anyone has actually been connected yet and is using the service?.... Thanks!

3:48pm August 12, 2018

Angela Herndon

When will Trenton North have service? I'm moving to the area and don't want to have to sign a long contract with another internet provider. I see that this area is at 86%

9:17am August 7, 2018

Donald Hubbard

Glad to see work being done in Turner Estates. Progress is a good thing.

11:58am August 6, 2018

Jeff Walters

We have cable looped on the pole in our front yard here on Esquire Peek. Is this cable for the Service Drop?

10:22am August 6, 2018

Jenni Rachels
Campaign Owner

Hi, Adam. We appreciate your suggestion! We will have Gibson Connect representatives at Gadsden's Community Day on Saturday, August 25. We will be answering questions and signing members up for service. We look forward to seeing you!

9:12am August 6, 2018

Adam Smallwood

Good morning, I have been emailing you guys about having a registration event in Gadsden, and can not seem to get a response. Can you help me out?

9:01am August 6, 2018

Jenni Rachels
Campaign Owner

Hi, Tracie. I am unable to give you a time frame, but I can tell you that our splicing crews will be in the area to make service drops soon. Thank you for your support.

2:59pm August 3, 2018

Jenni Rachels
Campaign Owner

Hi, Donald. Three Way is served out of the Mt. Zion Substation in Medina. It is located on Mt. Zion Road.

2:45pm August 3, 2018

Donald Hubbard

Jenni, Can you tell me where the Three Way substation is located? I would like to see where they are working. Thanks

11:38am August 3, 2018

Tracie Claybrook

Noticed fiber cable ran to the poles in field in front of our house a looped on the poles of neighboring houses not 109 & 111 Esquire Peek Road. Is there a time frame when they will return?

8:36am August 2, 2018

Jenni Rachels
Campaign Owner

Hi, Jeremy. Our contractors are currently working in Medina. They began at the substation and are working their way out. A Gibson Connect representative will call you to confirm your services and to schedule an in-home installation once a service drop has been made at your home. Thank you for your interest!

8:22am August 2, 2018

Jenni Rachels
Campaign Owner

Hi, Phil and Sara. The Humboldt/Gibson zone is currently at 72 percent of its goal with only 135 needed registrations. You can view the progress at any time by clicking on the "Zones" tab above.

10:41pm July 29, 2018

Jeremy Roe

I live in Summerfield Subdivision in Medina when will the construction start in our area.

10:00pm July 29, 2018

Phil & Sara Meals

How many more participants do we need in the Humboldt Gibson area?

5:03pm July 27, 2018

Rita Alexander
Campaign Owner

Terry, you are correct in that the ONT has 4 Ethernet ports and it can be configured to provide WiFi for the home. We will coordinate the location of the ONT in the home to centralize its position and/or to be near your existing wireless router if you choose to use your own. If necessary, our install technicians can run a Ethernet cable between rooms but there is a fee for that service. You may run your own wiring if you desire. The reach of our WiFi from our ONT has been very good but it does depend on several variables so it will be best to test it as part of the install to see if it meets your needs or if you want to use your own. We will engineer the service drop to your home depending on your specific conditions and will bore the driveway if necessary. The ONT has POTS ports and these can be connected directly to a phone or to your home telephone wiring. We will coordinate this with you as part of the install. We look forward to serving you!

4:51pm July 27, 2018

Rita Alexander
Campaign Owner

Flora, we will contact you when we are ready to install your service. I'd coordinate disconnecting your current service with Gibson Connect's in-home installation. Thank you and we look forward to serving you!

4:47pm July 27, 2018

Rita Alexander
Campaign Owner

Ken, we don't have an application that is active at this moment, but we're continuing to seek opportunities. We'll be making an application in the near future for another Tennessee Broadband Accessibility Grant. We're evaluating areas that are eligible for the grant based on the very stringent grant criteria. Yes, we can have more than one grant open at a time. Thanks so much for your interest!

6:25am July 27, 2018

Terry Tucker

So the ONT has 4 Ethernet ports. If I want to use my wireless router how hard will it be? Will install tech run a Cat5/6 to a point in home? Or will I have to run to ONT? If we get the phone how will it hookup? What is the estimated range of the home WiFi you may provide. My router gives me great coverage for all of 1 acre lot. The power pole is on the other side of driveway. Underground power comes up in concrete. Will you bore under driveway? How soon can Blackmon road expect service?

2:18pm July 26, 2018

FLORA Claybrook

I notice that you say that you will begin to connect people early as next week. I was wondering, I live in the Media area and have gowispers and was wonder if I should pay for August month or will Gibson connect be up and running by the 10th of August. Thanks

10:26am July 25, 2018

Ken Morris

I was wondering about grant applications to help with the process of getting more of the zones taken care of. Are there presently grant applications in process for more zones and/or areas? If so curious as to which zones are targeted. Was also wondering if you can have an "open" grant (such as the Ridgely/Tiptonville/Samburg grant) and still apply for others?

9:41am July 25, 2018

Jenni Rachels
Campaign Owner

Good morning, Jeff. Service Electric is helping us with make-ready work. They are preparing the poles for fiber installation.

11:35am July 24, 2018

Jeff Walters

Is Service Electric out of Chattanooga also working for Gibson Connect?

10:30pm July 23, 2018

Donald Hubbard

Jenni, Thank you for the information. Can't wait for the new service to arrive in Three Way.

2:30pm July 23, 2018

Jeff Walters

Jenni...that sounds great thank you!

10:15am July 23, 2018

Jenni Rachels
Campaign Owner

Hi, Jeff. We will be able to run approximately 3-4 miles of fiber per day. In areas where the poles are located in planted fields, the contractor will use methods to minimize the crop damage. We are happy to say that we expect to begin connecting customers as early as next week! Thank you for your questions and for your support of Gibson Connect!

10:11am July 23, 2018

Jenni Rachels
Campaign Owner

Donald, our Gig service is essentially symmetrical, however, there are always variables in the field and on a network that will cause small variations in the up and download speeds. Within the small variations, it is a symmetrical service offering.

2:53pm July 22, 2018

Jeff Walters

With the contractors now in place and working. What are the estimates on the amount of fiber that can be ran in a day? I was also wondering about areas where the utility poles are in fields that currently have crops in them. What’s the plan for working around that? Last question ....when do you think the first customer connections will begin and where? Are we looking at a few weeks of a few months ? Sorry for all the questions I’m just excited!

8:39pm July 19, 2018

Donald Hubbard

Will your gigabit service be symmetrical with both uploads and downloads at gigabit rates?

1:32pm July 19, 2018

Jenni Rachels
Campaign Owner

Hi, Melissa. Newbern is currently at 61% of its goal with 132 needed registrations. You can check the status of all zones by clicking the "Zones" tab above. Thank you for your interest!

1:20pm July 19, 2018

Melissa Milligan

How close is Newbern to getting the connection?

8:46am July 19, 2018

Jenni Rachels
Campaign Owner

Hi, James. The ONT will support four Ethernet ports.

8:45am July 19, 2018

Jenni Rachels
Campaign Owner

Jeff, the Quanta trucks are in fact Gibson Connect contractors. They are already working hard to help us provide this service to you.

11:41am July 18, 2018

James Neal

How many ethernet ports will the ONT support?

6:40pm July 17, 2018

Jeff Walters

Seen some activity today around Medina near Mt Zion road. Utility trucks with Quanta on the sides looked like they were running cable from pole to pole. Just wondering if these are the contractors working for Gibson Connect? Starting to get excited over here on Esquire Peek road.

9:17am July 17, 2018

Donald Hubbard

Will your gigabit service be symmetrical with both uploads and downloads at gigabit rates?

8:13am July 17, 2018

Jenni Rachels
Campaign Owner

Hi, Wayne. You were in the system. You registered on October 30 for 100 Mbps which has now changed to 250 Mbps for the same low price! During the registration process you are given the option of being anonymous. I have unchecked that for you so you now can see yourself under the supporters. Have a great day!

10:32pm July 16, 2018

Wayne Cooksey

When I search the list of registered names, my name is not listed. I registered several months ago (not long after registration was opened).

2:06pm July 16, 2018

Jenni Rachels
Campaign Owner

Jeffrey, you will not need to buy any additional equipment to give you Wi-Fi capabilities. We will be using an Optical Network Terminal (ONT) that will provide Wi-Fi for the home.

2:03pm July 16, 2018

Jenni Rachels
Campaign Owner

Susan, we are sorry that we are not aware of the work being done. We would encourage you to contact WK&T for information.

2:01pm July 16, 2018

Jenni Rachels
Campaign Owner

Karen, we hope to have our TV product and pricing options ready in August. Please keep watching for updates!

8:14am July 15, 2018

Jeffrey Hopper

I was wondering about modems. Is this something you will provide or do we provide it.

1:47pm July 14, 2018

Susan Dunphy

We have noticed that WK&T with arrow and ok have been painted on our road out here in McConnell area on Roy Vowell and Old Sawmill. Are we getting wire run soon?

10:56pm July 9, 2018

Karen McWherter

When will the channel listing/options be available?

6:13pm July 9, 2018

Jeff Schultz

Thanks for the response Jenni!!

4:48pm July 9, 2018

Jenni Rachels
Campaign Owner

Jeff, our contractor has been hired, and make-ready work has begun in Three Way. You may have already seen some of our Gibson EMC crews changing and readying poles for fiber. Construction on Phase I will begin next Monday, July 16. We expect that we will be well underway with the construction of the Three Way zone by the end of the summer. We will begin at the substation and work our way out, hooking members up as we pass by. We are very excited that high-speed, fiber-based internet will soon be a reality for many of our members, and we appreciate your support.

4:35pm July 9, 2018

Jeff Schultz

Do we have timelines that are more accurate for each phase? Was glancing through the other comments but didn't see dates. I am in the three way zone. I got a letter in the mail last week stating a service drop will be done at our home as they pass by, and then will schedule the install. Hoping since I got this, we may be getting close to the reality of getting this service. Thanks ahead of time for any information you can provide.

3:04pm July 6, 2018

Jenni Rachels
Campaign Owner

Good afternoon, Jeff. We unfortunately experienced a delay, but the good news is that our contract with the construction contractors has been finalized. Their equipment is currently en route to Medina, and we are now scheduled for construction to begin on Monday, July 16. Work by Gibson EMC crews to prepare the pole route has already begun, and needed work at the substation is underway as well. The process will require a combination of the Gibson EMC employees, Gibson Connect employees and the contractor crews. Contractors will install the main line, and Gibson EMC and Gibson Connect personnel will provide the in-home installation work and services. We appreciate your patience and understanding and are looking forward to providing you with high-speed, fiber-based internet.

2:52pm July 6, 2018

Jenni Rachels
Campaign Owner

Hi, Adam. I have upgraded you to 1 Gig! We currently have a strategy in place that includes a variety of marketing vehicles. Also, we will begin construction of Phase I on July 16, and hopefully participation will rise in anticipation of Phase II. Thank you for your interest, and have a good weekend.

5:40pm July 5, 2018

Jeff Walters

Just wondering now that have moved into July if the contractors have started work in the Medina Zone at this time? Will contractors be running all the cable from pole to pole and doing the home connections or will it be a combination of contractors and GEMC crews working together ? When should we expect to see the first connections being made?

5:30pm July 5, 2018

Adam Tucker

I have the residential 100 M service. Can I upgrade to the 1 Gig? Also do you intend to try and reach out in more ways? Troy seems to have come to a halt.

9:03am July 5, 2018

Jenni Rachels
Campaign Owner

Hi, Brandon. I have updated your order to 1 Gbps. Thanks for you support!

7:35pm July 3, 2018

Brandon Halford

I was signed up for the 100 mbps but wanted to upgrade to 1gbps. I cancelled my order thinking I would get refunded and I could select the 1 gbps. Can you help with this?

11:24am June 29, 2018

Sherry Argo

I'm very excited about this new service! I just purchased at home, and was very disappointed that I only had one option available for internet service. I do have a suggestion for you. Cedar Grove is relatively close to Medina and they have no good providers! And, what is offered is extremely expensive. It's been almost impossible to get cable, or reliable internet service in that area for years! You should consider branching out to the Lavinia and Cedar Grove area. There would be a lot of people interested! And, they'd be extremely happy to get it! Sherry

8:27am June 26, 2018

Jenni Rachels
Campaign Owner

I have updated your order to 1 Gig, Harris. Have a great day!

6:12am June 26, 2018

Harris Crocker

I would like to upgrade my internet order to 1Gig can you help Jenni Rachels

2:38pm June 22, 2018

Jenni Rachels
Campaign Owner

Hello, Guy. Our contractors will begin mobilizing next week. At this time we are unable to give a specific date that they will be in the Dyer area, but you can expect construction in Dyer to begin this summer. We'll keep you updated throughout the process. Thank you for your interest. We are looking forward to serving you!

5:19pm June 20, 2018

Guy Maxwell

When do you expect to begin construction in Dyer? Anxiously waiting!

9:49am June 19, 2018

Jenni Rachels
Campaign Owner

Hi, Jeff. We’re getting really close, but it looks like it will be the last week of June before contractors begin construction. We’ve made a lot of progress completing preliminary work, engineering, ordering of materials and meeting with our contractors. We’re almost there and will keep you informed as we make progress.

10:33am June 18, 2018

Jeff Walters

Just wondering if construction began today in the Medina zone as scheduled ?

3:26pm June 13, 2018

Jenni Rachels
Campaign Owner

Hi, Mary. I've updated your order to 1 Gig. After a service drop has been built to your home, a Gibson Connect representative will call to verify the products you have ordered and to schedule an in-home installation. We are looking forward to providing these services, and we certainly appreciate your support.

10:33am June 12, 2018

Mary Shull

LOL sorry I meant 1 Gbps not 1000.

10:27am June 12, 2018

Mary Shull

I see that I am signed up for 100 mbps. How to I change it to 1000? I am very interested in TV as well. You have no idea how disappointed I am in Click1.net. I do hope that your internet WILL INDEED work downstairs as well as upstairs. I even have extenders and it still is very sketchy. I hate it! My desktop is upstairs. But everything else gets used downstairs via WiFi of course.

11:12am June 7, 2018

Jenni Rachels
Campaign Owner

Jeff, we are currently in contract negotiations with a vendor and will let you know as soon as we settle on a product and pricing. Thank you for your interest!

9:50am June 7, 2018

Ken Morris

I am very jealous of the zones that have met the goal but also very happy for those of you in the zones about to be served. Being in the Troy zone which is now at 54 percent, I realize it will be a while before Gibson Connect makes it to my front door. Hopefully as word spreads the needed numbers to reach 100 percent will begin to increase.

5:23pm June 6, 2018

Jeff Walters

I’m curious on TV service as well. We’ve had DirecTV for years but seems like it gets higher each year. Would definitely like to have more options that them or DishNetwork.

10:29am June 4, 2018

Harris Crocker

Will TV service be offered if so what process has been made?

4:46pm May 30, 2018

Jenni Rachels
Campaign Owner

Hi, John. Great questions! We will coordinate the location of the ONT with the customer; however, we will provide counsel on the location to try to maximize the signal throughout the home. You are correct, the ONT does have a built in router, and we will provide Wi-Fi at no additional cost. You will have access to change the settings. The device we will use is in the Calix GigaCenter family of products, and the cost is already included in the base charge. We are using GPON, and we will serve all members within an active zone regardless of the mileage. Thank you for your interest in and support of Gibson Connect.

12:44pm May 30, 2018

John Moore

One more question, I believe that I read before that you are planning on running a GPON. I thought that a PON can only run up to around 12 miles. Do I have a misunderstanding?

12:34pm May 30, 2018

John Moore

Just needed a little clarification. You are installing the ONT inside the house, is there a set place or is it where we choose? The ONT that you are installing will provide us with WiFi at no additional cost, meaning that the ONT has a built in router? Will we have access to change those settings? Could you provide us with specifications of the device? Also, are there going to be monthly "rent" charges for the ONT? Sorry for asking so many questions. Thank you for your time, and for running this great program!

2:12pm May 24, 2018

Rita Alexander
Campaign Owner

Hi, Craig. First we will run the fiber service drop to the home. Second, we will run our fiber from outside the home to an ONT located inside the house which can be placed near a computer. That box will provide WiFi for the home at no additional cost and has Ethernet ports if you want to connect directly to your computer. For rental properties we will need to get permission from the property owner before we can run the fiber wire inside the home. Thank you for your support!

6:15pm May 22, 2018

Craig D

What will this service involve from the road to into the house and ending at the computer or whatever? And will there be any difference for rental properties?

8:24am May 16, 2018

Rita Alexander
Campaign Owner

Good morning, Jeff! I'm happy to say that we're getting very close. We've been performing work at our substation in Medina and contractors are set to begin construction in your area on June 18. Work on the main fiber network will commence shortly thereafter. As the fiber is constructed and passes members' homes and businesses, we can install and provide high-speed, fiber-based service. By late June or early July we expect to connect our first Gibson Connect customers! Thank you so much for supporting us!

6:00pm May 15, 2018

Jeff Walters

Just wondering if we could get an update on the construction process in the Medina zone? Do you guys know a timeline on when we could start seeing service installation? So ready to say goodbye to WISPER internet.

3:40pm May 11, 2018

Jenni Rachels
Campaign Owner

Leslie, we understand that there is a desperate need for high-speed, fiber-based internet in our rural service areas. Because of this need, we are actively applying for grants throughout our service area as they become available. There may be times during the application process in which our members are able to advocate on our behalf by writing a letter in support of the submitted grant. During those times, we will ask for your help in an effort to increase our chance of being awarded an additional grant. We thank you for your continued support and look forward to providing this service to you and all of our members.

5:07pm May 10, 2018

Leslie Moore

Is there anyway any other district can get the grant that Lake and Obion County received so that we can have broadband service too? We can't get cable or DSL and satellite is too unreliable and slow. I run a business from my home and this slow internet is killing me. Are there grants still available for this? I would be glad to work on getting one if possible.

11:39am May 7, 2018

Rita Alexander
Campaign Owner

Howard, first, thank you for registering for Gibson Connect! We hope to ultimately provide high-speed, fiber-based internet service to all of our members, but whether or not this is possible will depend upon the success of the program. We believe that enabling our members to guide our construction process is most fair and building first to the areas that demonstrate through their registrations that they plan to purchase the service will help ensure Gibson Connect’s success. Building fiber to the home is a huge undertaking and expenditure. We must do the buildout in a way that is financially prudent and physically manageable. We will have to do the buildout in phases and we hope to have the construction for Phase I completed and the engineering started for Phase II by the end of 2018. At best, this will be a multi-year project, but we will keep you informed all along the way. Please continue to encourage others to sign up so that your zone will be in line for a buildout sooner. We are working on scheduling an event in your area to encourage registrations. We also will continue to apply for grants in Kentucky and in Tennessee to help with the buildout. Again, we appreciate your support.

12:51pm May 6, 2018

Howard Green

I was fairly optimistic when this started but Hickman has been stuck around 40% for a month . I've talked to several others who feel the same way . We would like some encouragement from Gibson Connect that everyone will get high speed eventually whether the quota is met or not . If so what kind of time frame are we talking about ? Two years or five years ? Any new information would be greatly appreciated !

9:31pm April 29, 2018

Jenni Rachels
Campaign Owner

Kellie, there will not be a charge per foot. However, I would encourage you to go ahead and register with the $20 registration fee so you can avoid paying a $200 installation fee later.

3:07pm April 28, 2018

kellie wilding

I have a really long driveway. How much will the fiber cost per foot to homeowners?

2:19pm April 22, 2018

Rita Alexander
Campaign Owner

Ricky, our Union City/Rives Zone is at 33% and needs 290 more registrants. We have ordered and received new yard signs and door hangers. If you’d like some, just stop by your local Gibson EMC Member Service Center. Thank you so much for your support of this important project!

12:21pm April 21, 2018

Ricky Lyell

Is the Union City/ Rives district getting close?

5:20pm April 9, 2018

Jeff Walters

That sounds great, thank you Jenni.

1:52pm April 9, 2018

Jenni Rachels
Campaign Owner

Hi, Jeff. Engineering work is already being done in the zones that have reached their goal (Medina, Three Way and Dyer) and in the area covered by a Tennessee Broadband Grant (Samburg, Tiptonville and Ridgely). We expect to begin construction in June. We'll start at the substations and connect members as we pass their homes and businesses. We expect to complete construction in these zones by the end of the year. Thank you for supporting Gibson Connect!

2:47pm April 7, 2018

Jeff Walters

Any new information to share on the engineering and construction progress in the Medina Zone?

4:31pm April 2, 2018

Rita Alexander
Campaign Owner

Hi, Brett! I understand you're ready for high-speed, fiber-based internet service; I can't wait for it too. Currently your zone is at 56% and needs 220 more to register. Our members are guiding the order of our build out based on which zones hit their participation goals first, so please encourage your family, friends and neighbors to register! We truly appreciate your interest and we look forward to providing you with this service!

11:40am March 29, 2018

Brett Mccaskill

This is Brett McCaskill when will the Humboldt/Gibson area be 100% I've been waiting a long time

11:22am March 28, 2018

Rita Alexander
Campaign Owner

Good morning, Chad. Our Kenton Zone is at 43% and needs 150 more to register. You can check your zone's progress at any time at this website by clicking on "Zones" above. Once on that page, just scroll down until you see "Kenton." Thanks so much for your interest and please continue to encourage your friends and neighbors to register!

11:16am March 28, 2018

Chad Freeman

Can we get an update on Kenton, TN, haven’t seen a post yet, thanks

10:30pm March 25, 2018

Rita Alexander
Campaign Owner

William and Thomas, thank you for your suggestions and for your support of Gibson Connect! We are encouraging signups by communicating each month through our member publications (The Tennessee Magazine and Kentucky Living); press releases; social media for both Gibson Connect and Gibson EMC (Facebook and Twitter); our Gibson EMC website, and bill messages. Because of cost, we are more sparingly using paid ads (radio and newspaper) and bill inserts. We're also using fliers, counter stands, and banners in our member service centers. With the help of our Zone Champions we are using yard signs and door hangers. As zones near their participation goals, we are hosting registration events. We sincerely appreciate your help and your enthusiasm. Please continue to spread the word!

7:09pm March 25, 2018

Thomas Shelton

William I have seen one flyer in only one statement. I called and asked about letting people register and add the $20 to their bill and for some reason they said they could not do that. Another thought is why have calls not been made to encourage registration as I have not received one call from anyone even though I registered early on.

9:08am March 25, 2018

William ONeal

Why haven't we seen an ad in the mail with the electric bill. I figured by adding something in with the billing would help the process go faster. Something that would ask users if they wanted to pre register just ad the $20. I believe doing this one month would make more progress that word of mouth.

9:09am March 22, 2018

Jenni Rachels
Campaign Owner

Scott, we will be following our existing electric lines. Fiber will be run overhead in areas where electric lines are already overhead and buried in areas where the electric line is underground. We also will be using technology that will minimize the amount of digging required in yards.

1:15pm March 21, 2018

Scott Weronko

As far as construction goes, I'm assuming that the fiber backbone will be buried. Do you plain on using nods once you get to a neighborhood and then go to aerial drops? Reason I ask is it looks like AT&T is about to dig up everyone's yard in my neighborhood to lay fiber. Are you guys going to do the same thing a couple of months from now when you come through?

9:19pm March 16, 2018

Rita Alexander
Campaign Owner

Glenn, I'm so sorry that we did not respond sooner. For the foreseeable future, we plan to continue using this website sign-up process so our members can guide the order of our fiber build out. We've just started Phase 1 with three zones that have hit their zones' participation goals and most of three more zones that are covered by the broadband grant. We want to encourage members to register at join.gibsonconnect.com because we hope to have other zones to hit their participation goals so we can begin engineering those areas as soon as we finish engineering Phase 1. Construction will work the same way; once we complete work on Phase 1, we hope to move right on to more zones in Phase 2. Of course, we plan to continue applying for grants to help with the build out too. Ultimately we plan to make high-speed, fiber-based service available to all of our members, but it will take a while. We really appreciate your patience and support! Please continue to encourage others to register!

7:28pm March 16, 2018

Glenn Snow

It has been well over a month since I asked a question on here. Why can't I get a response?

9:33am March 12, 2018

Guy Maxwell

So excited that I will finally be getting internet, other than just my phone. Is there any estimate on when construction will begin in Dyer zone? I realize it takes time and I am probably about as far on the end of the line as possible, but just like Christmas...anticipation and excitement are hard to contain when you have got nothing.

11:50am March 9, 2018

Jenni Rachels
Campaign Owner

Steven, we are finishing up our TV programming plan and will let you all know once it is finalized. Thank you for your interest!

11:41am March 9, 2018

Jenni Rachels
Campaign Owner

Jeff, we are still engineering the Medina Zone. We plan to begin construction in June. You are correct that we will be building from the substation out and will have multiple contractors working in multiple directions. We are excited about offering this service to all of our members!

6:39pm March 8, 2018

Steven Collier

Any more info on the TV programming to be offered?

5:52pm March 8, 2018

Jeff Walters

Has any construction started in the Medina Zone or is it still in the engineering phase? If I’m understanding correctly counstruction will be from the substation out ? That being said which direction will construction go first north..south..east...west or will there be multiple crews working in all directions at once? Very excited about finally getting true Broadband Internet service.

5:02pm February 28, 2018

Jenni Rachels
Campaign Owner

Craig, if you move before service is connected, you can just call the office and one of our member service representatives can transfer your registration fee to your new address. Before you begin receiving service, you will be given the opportunity to update your choices. Thank you for your interest.

4:12pm February 28, 2018

Craig D

Once everything is up and running and someone moves would they have to pay another connection fee at the new location? Also, will there be an option to upgrade to the faster service if necessary?

4:12pm February 28, 2018

Craig D

Once everything is up and running and someone moves would they have to pay another connection fee at the new location? Also, will there be an option to upgrade to the faster service if necessary?

3:01pm February 26, 2018

Rita Alexander
Campaign Owner

Bill, you are right that we will provide high-speed internet access to our members in phases. We are using a member-driven process, so we will build first to those zones that hit their participation goals first (Medina, Dyer and Three Way). We also will be taking advantage of any grants that we can secure for members in our area. We submitted three Tennessee Broadband Grant applications and were awarded one. Phase 1 also will include the area covered by the Tennessee Broadband Grant (the Tiptonville, Ridgely and Samburg zones). So all total, we will be working in six zones to start. At the advice of our consultants (who have done the same kind of fiber buildout for their electric cooperative members) we will begin with about 550 miles. We hope to have most of the Phase 1 construction completed by the end of the year and start engineering on the next phase prior to completing Phase 1. Of course, we hope that we can complete the work faster, but we don’t want to over-promise and under-deliver. Our consultants also have told us that after this initial phase, we should be able to build out about 1,000 miles each year. We have a total of about 3,000 miles of line to build. We understand that you want and need this service as quickly as possible, but we ask you and our other Gibson Connect registrants to be patient. It is quite an undertaking to build fiber access to all of our eligible members, but that is what we plan to do. While we’d like to do it much more quickly, it will likely require several years. We are asking our members to tell their friends, family and neighbors about Gibson Connect, but we also are encouraging signups by communicating regularly through our monthly member publications (The Tennessee Magazine and Kentucky Living); press releases; social media for both Gibson Connect and Gibson EMC (Facebook and Twitter); our Gibson EMC website, and bill messages. More sparingly (because of cost), we are using paid ads (radio and newspaper) and bill inserts. Additionally, we’re using fliers, counter stands, and banners in our member service centers. With the help of our Zone Champions we are using yard signs and door hangers. As zones near their participation goals, we are hosting registration events. Thank you for your input and your support, Bill. Please continue to help us spread the word.

9:49pm February 24, 2018

Rita Alexander
Campaign Owner

Sure, Mark. Maury City is at 30% now. 283 more registrations are needed to meet its participation goal. We really appreciate your support!

9:21pm February 24, 2018

Mark Moore

Can we get an updated count for the Maury City zone please? I know for a fact there have been at least 4 more homes registered.

5:21pm February 24, 2018

Bill Dycus

I understand from your 2/21 post the Medina, Dyer and Three Way will take a year or more to complete "Phase 1" consisting of designing, engineering and constructing 500 miles of fiber optic line. If phase 1 is for design, engineering and construction, is there a "Phase 2, Phase 3 and so on before a customer has internet service in their home? So, if it is going to take "a year or more" to complete 500 miles of line in those three zones, can we assume it will take 10 years or more to complete construction of all 27 zones. At my age I probably don't that many years left to wait on my zone to be completed. I'm sure others are as concerned as I am as to how long this entire project will take to complete. Comments????? Also, I stopped by the Trenton office recently to pick up some signs since I noticed NO SIGNS at all in the Newbern zone. Most everyone I talk to doesn't even know Gibson Connect exists. I think you're depending too much on word of mouth for your advertising.

8:58am February 21, 2018

Derek Campbell

Is all of the Ridgely zone covered under the "most of Lake Co" part of the grant?

3:33pm February 19, 2018

Harris Crocker

Please bring up the Three Way at the board meeting tonight. I want the internet and tv services you know by the time you get the material ordered and in you will have the 18 members needed.

10:20am February 19, 2018

Amen Rogers

Please get to mason Hall i was a wisper employee. If you need help just ask I love networking

9:32am February 19, 2018

John Moore

The Three Way Zone is almost complete. I have a few questions. After we reach our goal, how long would you estimate for the construction to run? Do you have any speed tests yet, or even an estimated guess for true speed and ping time? Where will you typically install the ONT? The outside of the house? Will it be installed into a room of our choice? Thank you for your time, and for running this great program. I was seriously getting worried. Every ISP in Jackson, even satellite, said that they couldn't provide internet to my home. Thank you again!

6:20pm February 16, 2018

Rita Alexander
Campaign Owner

Charles, we are talking to several providers now and will let you know as soon as we have a final decision. Please watch for updates on this site and on our social media. Thank you for your interest and support!

6:06pm February 16, 2018

Charles Halford

are you going to have TV cable also, am interested in any package deal you may have.

8:13am February 16, 2018

Jenni Rachels
Campaign Owner

David, we will bring access to high-speed, fiber-based internet to all members in a zone regardless of how rural.

9:21pm February 15, 2018

David Hagan

My home is approximately 1/2 mile from anyone else. I have been told by Spectrum that it would cost too much to run cable to my house. Is this going to be the same case with Gibson Connect?

10:24am February 5, 2018

Glenn Snow

How long is this sign-up going to continue - waiting for everyone to get to some specified goal? I'm patient but am considering my options for a faster internet with another ISP. Tnx

6:33pm February 1, 2018

Marissa Brashear

Come on Gibson South! I want to work from home! 😃

1:44pm January 25, 2018

Rita Alexander
Campaign Owner

Terry, we will not have a modem, but we will have an optical network terminal (ONT). It will provide WiFi for the home and will have Ethernet ports which can be used to connect to your own WiFi router (if you choose to use your own) or Ethernet capable devices such as a TV. If you take telephone service from Gibson Connect, there is a telephone jack that provides the ability for you to connect to your home telephone wiring. We are still evaluating TV and video options. We hope to have more information we can share on this soon.

5:07pm January 24, 2018

Thomas Maddox

Terry, if I am not mistaken, I don,t think a modem is needed since the fiber will be converted to copper, or CAT6. I think that is what she means by a POTS line. If that is the case then it should be able to terminate to your router just fine.

1:08pm January 24, 2018

Terry Tucker

Thanks for the information Rita. Has your team decided on what Brand/Model the modem will be. I want to use my existing gigabit router and network switches. Also is TV programming still being discussed? Or is TV programming a long term goal?

8:11pm January 19, 2018

Rita Alexander
Campaign Owner

Hopefully the warmer temps will lead to some new activity. Please continue to share our Facebook posts and encourage everyone you know to register. Thank you for all you are doing to support Gibson Connect!

7:48pm January 19, 2018

Thomas Shelton

Have all the other zones hit a brick wall. There does not appear to have any movement since Medina reached its goal

4:57pm January 19, 2018

Jenni Rachels
Campaign Owner

Terry, thank you for your questions. You are correct that we do already have fiber connecting all of our substations and that it will speed the overall process since the “backbone” is already complete. We cannot give an exact time-frame for Medina receiving service, but engineering will begin soon. If all things go as planned, we hope to begin connecting our first customers as early as June. Construction will start at the substation and work out. We are not using a modem but an ONT which means that fiber will run all the way into the home and terminate on that device. Generally the fiber will follow the electric lines. If you have an underground service, we will bury the fiber up to your home. The ONT has a POTS line that can connect into your home phone wiring. The POTS line should act like your existing phone service, therefore security systems should work. In most cases fax lines will work, too, however we have not completed our testing on fax lines. Have a great weekend!

8:07am January 19, 2018

Terry Tucker

It is has been said the substations already have the fiber plant, if so will this make the service quicker to get going? Any rough estimates of the timeline for Medina? Spring/summer/fall ? What type of modem will you use? Will fiber be plowed in to homes with underground services? How will home phones work? Will security systems be able to get a dial tone? Fax line compatible?

6:37pm January 12, 2018

Adam Smallwood

Thomas, I have posted signs in Gadsden, posted a sign on the bank window in Gadsden, posted on social media, and told everyone I know. Hopefully we can get there quick. I am open to any suggestions on how we can help our zone meet its goal. Advice is definitely welcome!!

12:44pm January 12, 2018

Thomas Shelton

We seem to be "stuck". What can we do to get the 112 more to sign up? I talk to everyone I see, but not everyone lives in the Gadsden zone. We need to get the ball rolling again to make this happen. Brand X is way to slow and undependable. Thanks Thomas

5:34pm January 9, 2018

Jeff Walters

With only 43 more signups needed the Medina Zone is in the home stretch. Great job guys and gals...let’s push hard the next week or so and get it done!!!!!

2:16pm January 8, 2018

Jenni Rachels
Campaign Owner

James, AT&T will not be involved in the services we offer to our members.

10:44pm January 6, 2018

James Moore

Is this or does this in any way involve AT&T?

7:23pm January 6, 2018

Jerry Fletcher

Come on Humboldt/Gibson zone kick this in high gear i know everyone is this zone is tired of wisper or hughes net as internet options come lets meet this goal and get some good internet

12:00pm January 6, 2018

Rita Alexander
Campaign Owner

Medina is our first zone to hit 90%! We're SO close; we only need 54 more members to register! Please tell your family, friends and neighbors so we can get across the finish line! Incredible job, Medina!

11:57am January 6, 2018

Rita Alexander
Campaign Owner

A great big congratulations to our Hornbeak zone for hitting 50% of goal. This zone needs only 246 more registrations! Please keep up the good work!

11:56am January 6, 2018

Rita Alexander
Campaign Owner

Thomas, I'm sorry, but we cannot apply the Gibson Connect registration fee to the next Gibson EMC bill. Great idea though. Please keep them coming and thanks so much for your support!

9:38am January 6, 2018

Thomas Shelton

Question. Could someone register and have the fee put on their next utility bill. This might speed up registration Thanks

5:18pm January 4, 2018

Jeremy Corbin

Ww2

4:44pm January 4, 2018

Jenni Rachels
Campaign Owner

Jeremy, the Dyer zone is currently at 66 percent with only 98 more registrations needed. You can check all of the zones by clicking on the "Zones" tab above. Thank you for your interest, and please encourage your neighbors to sign up!

4:43pm January 4, 2018

Jenni Rachels
Campaign Owner

Dee, we set up the zones based on our substations and our communities. We also considered the miles of line within the zone, the members per mile of line, and the connections.

4:26pm January 4, 2018

Jeremy Corbin

What the latest on the Dyer Zone?

10:22am January 4, 2018

Dee Garrigan

My service was changed to the Woodland substation but when I check it still shows my zone as Hickman? Is the zone to ba based only on mailing address?? I do not understand.

12:11pm January 3, 2018

Jeff Walters

Way to go Medina zone!!! Now better way to say we need/ want high speed internet in our area ! Keep it up guys and gals we are almost there. 👍

10:32am January 3, 2018

David Hagan

I wonder if it would be possible to supply local school systems with a pamphlet or post card for children to take home for their parents. This may be another advertising opportunity. Just a thought.

8:46am January 3, 2018

Jenni Rachels
Campaign Owner

2:23am January 3, 2018

Michael Boyes

Gadsden 50% to goal | 119 more customers Keep up the good work!

11:44am January 2, 2018

Larry Reed

I would love to see what you could offer in the way of television as well. I believe that affordable television packages would possibly be of more interest to some people in our area than the internet. A bundle package of TV and Internet would be great if the price could be kept reasonable and if half the channels included in the package were not radio channels- there are plenty of free ways to listen to music legally for me to be paying for that. Very displeased with current cost and reliability of TV service via satellite.

8:38am January 2, 2018

Jenni Rachels
Campaign Owner

Mack, the closest offices to you would be in Hickman, Kentucky, and in Troy, Tennessee. Items are available at both. Thank you for your willingness to promote Gibson Connect!

6:17pm January 1, 2018

Mack Pirtle

Where would be the closes place for me to pick up door hangers or anything else I can help to advertise/promote Gibson Connect? I live in Fulton , KY

12:15pm December 28, 2017

Jeff Walters

Good job Medina Zone. We need just over 100 more signups to meet goal. Let’s keep our foot on the gas and drive this thing home!

9:23pm December 27, 2017

Rita Alexander
Campaign Owner

Brandon, the Newbern Zone is at 44% to goal with 191 more registrations needed. You can view Newbern’s progress on this site any time by clicking on “Zone” and scrolling down past the map. All 27 zones are shown there. Thank you for supporting Gibson Connect and have a happy New Year!

5:53pm December 27, 2017

Brandon Alexander

Can I get an update on the Newbern, Tn area on the registration progress and when we could possibly see the installation start in the area. The last update I seen was from back in October!

8:47am December 27, 2017

Jenni Rachels
Campaign Owner

Steven, I have checked your account and added 1 Gbps internet to your order. Thank you!

8:44am December 27, 2017

Jenni Rachels
Campaign Owner

Terry, your registration shows that we are still awaiting payment.You may pay with a card online, mail a check to Gibson Connect 1207A S College St. Trenton, Tennessee, or drop a check or cash off at any of our member service centers. Thank you for your support! We look forward to providing this service.

5:23am December 25, 2017

Steven Collier

I just noticed my account address is only showing registration for phone. How do go about changing it to include Residential 1 Gbps Internet ?

8:21am December 23, 2017

Terry Tucker

When I log in and go to my dashboard it is still asking me to complete my order. I thought I paid with my card. Can you check this for me? Medina residents getting reliable fiber internet is a huge step for us. I understand that GEMC has to get us signed up to make a financially sound decision. Starting a huge fiber network is a very large task. This will benefit our community. Medina residents please spread the word. Let's get our community out of the antiquated internet days. 1 Gig service would be great.

8:30am December 18, 2017

Jenni Rachels
Campaign Owner

Yes, Sherry. There is no data cap. Thank you for your interest!

9:59am December 16, 2017

Sherry Arnold

is this unlimited internet?

8:45am December 15, 2017

Jenni Rachels
Campaign Owner

Great, Phillip! We have distributed signs to each of our member service centers. Some are running low on inventory, but a new batch are being distributed today. You may stop by and get one during our normal business hours. Thanks for your support!

8:13am December 15, 2017

Phillip Poucher

I would like to have a sign to put in front of my house to help promote!

5:52pm December 11, 2017

Jeff Walters

Don’t slowdown Medina only 30% more to hit goal. Let’s keep pushing !

6:06pm December 6, 2017

Jeff Walters

Keep it rolling Medina! Let’s make sure GEMC knows we’re serious about this! Only 169 more signups needed and we will be at 100% goal....we can do it!

10:23pm November 30, 2017

Gene Hoffmeyer

We need this service here in Carlisle County,Ky. Windstream stinks.

10:54am November 30, 2017

Danny England

Sure would be nice to get this service in my area instead of having one provider that constantly raises prices and slower speeds

5:36pm November 29, 2017

Jeff Walters

Good job Medina Zone!!!!! Lets keep it rolling and be the first Zone to hit 100% Goal. People, if you are tired of slow internet from your current provider or the local Cable Company stops a mile or less from your house get signed up here now!

11:00pm November 28, 2017

Ken Morris

Come on Troy zone residents!!... lets get this going!.... Sick of (maybe) 5 mbps download and .40 mbps upload ($59.95/mo) from Ken-Tenn wireless and thats after spending $1500 on a tower to get my antenna in clear view of an access tower. To make matters worse, Charter cable terminates service half a mile from me --- WE NEED GIBSON CONNECT TO HAPPEN! My Christmas wish is.. (Santa, are you listening?)..Troy zone hitting the mark and getting this service moving!!

2:37pm November 22, 2017

Jenni Rachels
Campaign Owner

Hi, Jeff. We currently do not have any zones under construction. Once a zone reaches the required registration/participation level, our board will vote to move forward with engineering, ordering materials and construction. The higher the participation in your zone, the faster we can provide this essential service to your area, so please encourage your neighbors to sign up, too.

12:32pm November 22, 2017

Jeff Walters

Has construction in any of the zones started yet?

4:19pm November 19, 2017

Jeff Walters

SUPER EXCITED!!!! We currently have Wisper at our home. Topped out at 6 MBPS @ 69.95 per month. I cannot wait to get gig service for the same price. Come on, people in the Medina Zone lets get this rolling and be the first Zone to hit 100% goal!

7:23pm November 14, 2017

Rita Alexander
Campaign Owner

Hi, Elaine. I checked with our Accounting folks. They said that it may take up to a week for your check to post. We really appreciate that you've registered!

4:13pm November 14, 2017

Elaine Cole

I dropped off a check at the Alamo office but my profile is still saying send a check. Could you find out if my check processed?

3:48pm November 14, 2017

Rita Alexander
Campaign Owner

Thomas, we are constructing a GPON, fiber based network that allows us to provide symmetrical service offerings. Variables at each location, such as the capability of the computer equipment being used and packet overhead, will affect “speed tests” but results should indicate near symmetrical speeds as advertised. Thank you for your interest!

11:55am November 14, 2017

Joel Simmons

To anyone in the hornbeak/troy area. Get as many people to sign up as possible! It's only 20 dollars to register (less than two fastfood meals) and you'll get a way better service for cheaper than the Kenn-Tenn wireless or awful awful sattelite internet so many people are stuck with! Not to mention it'll help in general with kids and homework being able to properly look up information and video topics and tutors and give you access to a world of tools and programs that you couldn't get before with the crippling data limits most of us are stuck with now. You'll save money in the long run being able to stream and watch shows and can even bump down that TV package if you choose. Do your part to make sure the hornbeak area and "zone" gets real internet!

6:15pm November 13, 2017

Thomas Bivens

Are you sure the download and upload will be 100Mbps and 1Gbps with each package? Upload is always slower than download with every other service that I know.

4:53am November 11, 2017

Adam Jones

Thank you Rita. Also, I would like to say I hope we do reach our goal for my zone. There is hardly any internet options where I live. The ones that are available always have a cap or the service is horrible. Would be nice to actually not have to worry about if your internet is working or not. Lol.

2:08pm November 10, 2017

Rita Alexander
Campaign Owner

Adam and Scott, our goal is to provide broadband to all of our members over time as we have a universal service commitment. Thanks for your interest!

11:16am November 10, 2017

Scott Shell

What if my zone doesn't reach their goal, What happens then?

11:00pm November 9, 2017

Adam Jones

In the case that your zone does not reach it's goal what are your guys' plan for that zone. Would you serve the ones that have signed up, or would we just be without internet still?

2:19pm November 8, 2017

Rita Alexander
Campaign Owner

Lindsay, we have no data caps on our services; so, there will be no slowdown when you hit 1G.

12:45pm November 8, 2017

Lindsay Moore

Does the internet slow down once you reach your 1G,

11:51am November 8, 2017

Rita Alexander
Campaign Owner

Great suggestion, Michael! I've posted the info about the upcoming events on the Gibson Connect and the Gibson EMC Facebook pages.

11:01am November 8, 2017

Michael Boyes

Can someone post more information from the events page onto Facebook, tried clicking on picture that looks like a flyer and is so small cannot read it. Otherwise need time and address.

9:30am November 7, 2017

Rita Alexander
Campaign Owner

Good morning, Bill! We've contacted our software provider and asked them to help us out with the Search feature. Currently you can search by first or last name, but not both. Hopefully, they can resolve this issue soon. Thanks for the work you're doing to get others registered and help us provide access!

7:58pm November 6, 2017

Rita Alexander
Campaign Owner

Bill, please try searching by last name only. I get the results I want when I do this. You can then scroll down to see if the supporters you’re seeking are there.

7:51pm November 6, 2017

Rita Alexander
Campaign Owner

Sheila, we’ve got your registration set to internet only. Thanks!

7:48pm November 6, 2017

Bill Dycus

As I stated in an earlier message, the supporters search bar does not work for me. I am signed in. I enter a name in the "search names" box, leave "filter by zones" in the box to the right and hit "go", and it says "there are no users who match your search terms". I thought that was pretty straight forward. What am I doing wrong?????

6:05pm November 6, 2017

Sheila Davis

I want to register for the internet. I think I may have chosen phone which I do not need. I need the internet. Can you check this for me please. I will be mailing a check out but I want it to be for internet. Thank you Sheila davis

2:36pm November 6, 2017

Rita Alexander
Campaign Owner

Hi, Kellie. Thank you for being willing to help get the word out about Gibson Connect. We have a limited number of yard signs that can be picked up from our Gibson EMC offices, so we'll distribute these on a first come basis. We also have cards and handouts you can pick up. We've put some Printed Materials on your Account page that you can download and print out. And, we have more yard signs and door hangers on order. If you haven't signed up yet to be a Zone Champion, please do. We'll email our Zone Champions when the yard signs and door hangers arrive. Again, we truly appreciate your help!

2:32pm November 6, 2017

Rita Alexander
Campaign Owner

Hi, Terry. I've checked on the status of your registration. You are registered and it says you've elected by pay the $20 registration fee by check. It did not process a credit card payment. If you haven't already signed up to be a Zone Champion, please do. We are communicating with our Zone Champions and will be providing resources to help encourage others to register. Friday I sent the first email out. We have a limited number of yard signs and are distributing these from our Gibson EMC offices on a first come basis. We've also got cards and handouts you can pick up from our offices. We've ordered more yard signs and door hangers. We've also put a couple of printed materials you can download and print from your Account page. We'll email you and other Zone Champions when we get the yard signs and door hangers in. Thank you so much for your willingness to help spread the word!

2:24pm November 6, 2017

Rita Alexander
Campaign Owner

Hi, Bill. The Supporters Search bars work for me when I search by name or by zone. It won't let you search by both at the same time. Let me know if you continue to have problems with it and thanks for your work to get others registered in your zone!

8:30pm November 5, 2017

Bill Dycus

Why doesn't the supporter search feature work? I need to check on people who have told me they would sign up in case I need the give them a gentle reminder.

8:14pm November 5, 2017

Terry Tucker

I would be willing to be a Zone Champion. Also I thought I paid online but profile says complete order again. Yard signs would help. Especially in my location.

12:31pm November 2, 2017

kellie wilding

Hey, what about lawn signs that we could put out so our neighbors would see?

11:22am November 1, 2017

Jenni Rachels
Campaign Owner

Sherry, both of our residential internet offerings are unlimited. Thanks for your interest.

11:21am November 1, 2017

Jenni Rachels
Campaign Owner

John, once a zone reaches the required registration/participation level, our board will vote to move forward with engineering, ordering materials and construction. Unfortunately, we cannot provide a firm timeline. The answer is dependent on a number of variables like the number of miles of fiber that must be constructed within a zone and the number of zones currently under construction. We’re excited about providing this service, but please remember that delivering service over a 12-county area is a big job that may take several years to complete. Of course, as zones reach their participation requirements we will provide more specifics regarding timelines. You can encourage your neighbors to sign up to expedite the process. The higher the participation in your zone, the faster we can provide this essential service.

11:37pm October 31, 2017

Sherry Bayles

Is this unlimited at 69.95

8:42pm October 31, 2017

john Lasley

When would the build out or connections start happening after a zone reaches it's goal?

5:19pm October 27, 2017

Rita Alexander
Campaign Owner

Mack, we've switched you to a Zone Champion. Again, thanks for your willingness to help get your area connected!

5:18pm October 27, 2017

Rita Alexander
Campaign Owner

Bill, we are continuing to work on the site, so you will see changes as we go. We will offer a Dedicated Internet product for large business and commercial customers who need high speed, dedicated internet to serve their many employees or to connect multiple location end points. We'll quote this service based on the companies' specific needs.

5:07pm October 27, 2017

Rita Alexander
Campaign Owner

Kelly, we will refund the $20 at your request.

7:51am October 27, 2017

Kelly Mollica

If I pay the $20 but move out of the area before you begin offering internet service, will the $ be refunded?

8:24pm October 26, 2017

Rita Alexander
Campaign Owner

Sorry, Terry. Would you please call your Gibson EMC Member Service Center tomorrow? They will be happy to help you and we will appreciate your becoming a Zone Champion!

7:44pm October 26, 2017

Terry Kirk

Trying to sign up as Zone Champion but it won't let me.

6:07pm October 26, 2017

Rita Alexander
Campaign Owner

Sorry about that, Mack. I'll work on making this happen internally. Thanks so much for wanting to be a Zone Champion!

5:08pm October 26, 2017

Mack Pirtle

Rita, I move the " I want to be a Champion" to yes and every time I login or go back to my dashboard it is back on no.

9:58pm October 25, 2017

Bill Dycus

I noticed your products have increased from 6 to 7. So what is "Dedicated Internet" with no price listed?

4:11pm October 25, 2017

Rita Alexander
Campaign Owner

Thank you so much for your work and for your suggestions, Phyllis. We did a media release last week and there will be a two-page spread in the November member magazines (The Tennessee Magazine and the Kentucky Living magazine). We also plan to advertise and provide resources to our Zone Champions soon. If you're not already registered as a Zone Champion, please do! Again, thank you!

11:45am October 25, 2017

Phyllis Capps

I have shared through Facebook and text messages to as many as I can to get them to sign up so the Trenton South zone can get the needed number . I wished there was more advertising for it the only place I'm seeing anything is on Facebook and not everyone uses that. Like I've seen others state I would even be willing to put a sign in my yard to get the word out. The only internet I've had since living here for 7 years is my mobile phone and I'm limited on that. It would be nice to be able to lower my mobile phone bill. I'm so hoping we get it soon.

4:56pm October 24, 2017

Rita Alexander
Campaign Owner

Lottie, on the join.gibsonconnect site click on "Zones" and scroll down. Currently Alamo is at 10% of goal. Thank you!

4:47pm October 24, 2017

Rita Alexander
Campaign Owner

Mack, here's more info about how you can turn on the Zone Champion switch. Once you've signed in, you can click on "MY DASHBOARD." Next, look at the bottom right side of the screen for the "Want to be a Champion?" box. Select "Yes" and you're a Champion!

3:23pm October 24, 2017

Lottie Wyrick

How can i find out how the Alamo zone is doing with sign ups?

12:27pm October 24, 2017

Rita Alexander
Campaign Owner

Mack, once a zone meets its goal, we estimate that: (1) it could take up to one month for board approval; (2) it could take up to two months for engineering; (3) it could take another three months for materials to arrive; and it could take up to six months to construct the fiber. So, the total process could take a year or longer from the time a zone reaches its participation requirement. The length of time before service can be provided also will depend on how near you are to a substation within a zone. We will start construction at the substation and once we have fiber to a member's home or business, we can go ahead and provide that member service. You can sign back in and elect to be a Zone Champion. We appreciate your support and willingness to help make access to this essential service happen!

11:29pm October 23, 2017

Mack Pirtle

I think this would be huge and great for this area (Fulton). Also, I also agree with what Mr. Joseph Lewis said in that it would be huge for the family and kids of not just Obion County, but all the sounding areas. I think I may want to sign up to help try and get the word out, but didn't check the box anyway to change that? Also, when a Zone meets it goal is their an estimate on how long it would take for the service to be up and running? Praying Fulton meets its goal... 8)

6:57am October 21, 2017

Rita Alexander
Campaign Owner

Kenneth, there is no data limit.

10:43pm October 20, 2017

Kenneth Brooks

Question. Is there a data limit? I like the speed.

8:50pm October 20, 2017

Bill Dycus

You should mention online (IN BOLD PRINT) that if members wait too late to sign up, they will have to pay $200 instead of the current $20. That part sure got my attention. Wake up Newbern!!! Sign up NOW!!!

11:22am October 20, 2017

Patrick Horner

Like Kelly's idea, a small letter included with the mailed monthly bills would go a long way to reaching members.

11:08am October 20, 2017

Mark Collier

Just want to let everyone know since I don't believe it says anywhere on here, but registering now will prevent members from having to pay a $200 connection/installation fee later on.

9:34am October 20, 2017

Rita Alexander
Campaign Owner

Thanks for your support and suggestion, Kelly. We're considering lots of ways we can get the word out and the mail delivered via our post offices is certainly one of them. In fact, we're hoping that most of our members will see the two-page spread in upcoming November and December member publications (The Tennessee Magazine and the Kentucky Living magazine). These are mailed each month to all of our members' homes. Still, we agree wholeheartedly with you that we will need to use a variety of mediums to reach everyone. Again, thanks so much for reaching out to us!

8:17am October 20, 2017

Kelly Mollica

I want the 100 Mbps internet YESTERDAY. I am DESPERATE for it. But as much as I’d like to, I don’t have time to get out and knock on doors on Gibson EMC’s behalf to get people to sign up. I’m betting there are many people in my area (Three Way) who want better/faster internet service but they don’t know that Gibson EMC could potentially provide it if enough people sign up. Could you PLEASE PLEASE PLEASE a THOUSAND TIMES PLEASE send out an announcement via snail mail? This way everyone will know about it. I didn’t know about it until I stumbled onto an article in the Jackson Sun. I didn’t hear about it from Gibson EMC, which is puzzling. I think you’re relying too much on word-of-mouth. I realize a mailing will cost money, but it’s the only way you’re going to reach close to 100% of the population.

4:10pm October 19, 2017

Rita Alexander
Campaign Owner

Great question, Deanna. We set up the zones based on our substations and our communities. We also considered the miles of line within the zone and the number of members per mile of line. We used all of this information to arrive at the participation level we’d need for the fiber build-out to be financially feasible.

3:34pm October 19, 2017

Daniel Bradford

Correction, Hornbeak has a far lower population than Dyer. lol

3:34pm October 19, 2017

Daniel Bradford

Deana, The Newbern zone I know for sure is all outside of city limits and doesn't cover as much area as the Hornbeak zone. People are more spread out and there's fewer of them in the area. I'd say that's a pretty big factor in why there's fewer people required. Dyer covers far less area than the Hornbeak zone and I'm fairly certain has a lower population.

3:34pm October 19, 2017

Daniel Bradford

3:09pm October 19, 2017

Deana Kendall

I was looking at the Zones in Registration progress and I see that Newbern and Dyer are at 17% and 18% of their goal and only need 280 and 243 more. Why then is Hornbeak zone at 15% and we still need 416 more. That doesn't sound fair. Why so may more required in that area?

9:42am October 19, 2017

Rita Alexander
Campaign Owner

Great, Roy! For others who are wondering about how many more sign ups are needed in your area, click on “Zones” and scroll down to see. The “Zones” tab is found on the Home or Main page.

9:35am October 19, 2017

Roy Sandefer

Found my answer

9:26am October 19, 2017

Roy Sandefer

I am in the Gadsden zone. What is the minimum number of signups required in this zone to get a board vote? Roy Sandefer

11:50am October 18, 2017

Rita Alexander
Campaign Owner

Good morning, Kevin and William! We truly appreciate your willingness to help! Hope you've checked the box on the site to be Zone Champions. We're working on some resources we can provide and will be reaching out soon to this group! In the meantime, please continue spreading the word!

11:10am October 18, 2017

Kevin Harrington

Rita way can my friends and I do to help on a more productive way? We are wanting to be a big part of helping.

10:31am October 18, 2017

William Cornette

I would be happy to have a sign put up on my property along west Highway 21 to support this project.

6:52am October 18, 2017

Rita Alexander
Campaign Owner

Kevin, Gibson Connect can serve anyone who is a Gibson Electric member/customer except those who are in the West Kentucky and Tennessee Telephone Cooperative service area.

9:55pm October 17, 2017

Kevin Harrington

There is rumor going that it's your able to get internet through a cable company you cannot get service with Gibson connect. Anyone know if that's true or not or what the deal is? Live in North Trenton

7:16pm October 17, 2017

Joseph Lewis

Guys the best way to make this happen is for us who know how important this is of Obion County is to spread the word whether it is on Facebook, or face to face. I work for the Obion County School System as the IT Director, and I can't explain enough how import it is for the children of Obion County to have access to internet at home. Folks we have to face the facts of life. The internet is here to stay, and if we do not join the ride we are only hurting ourselves.

6:24pm October 17, 2017

Rita Alexander
Campaign Owner

Erik, thanks for your willingness to work on spreading the word. We are working on resources provide our Zone Champions and one of those resources may very well be a yard sign. Great idea!

6:22pm October 17, 2017

Rita Alexander
Campaign Owner

Marilyn, so glad you've signed up and Daniel was correct again. Once a zone reaches the required registration/participation level, our board will vote to move forward with engineering, ordering materials and construction. Unfortunately, we cannot provide a firm timeline. The answer is dependent on a number of variables like the number of miles of fiber that must be constructed within a zone and the number of zones currently under construction. We’re excited about providing this service, but we ask that our members keep in mind that delivering service over a 12-county area is a big job that may take several years to complete. Of course, as zones reach their participation requirements we will provide more specifics regarding timelines.

6:18pm October 17, 2017

Rita Alexander
Campaign Owner

Daniel, in response to your question... our goal is to provide high-speed internet access to all of our eligible members, but we also want to be sure we do it in a way that is financially sound. Using our participation model, join.gibsonconnect.com, is a financially sound process that enables our members to drive our buildout and get access. This approach follows the cooperative principles of (1) democratic member control, economic participation and concern for community. Ultimately we hope to reach all our eligible members, but I'm afraid it is too early in the process to speculate about next steps.

6:16pm October 17, 2017

Rita Alexander
Campaign Owner

Bill, sorry for the delay in responding. Daniel is right. (Thanks, Daniel!) It's 100 Megabits per second up and 100 Megabits per second down.

3:35pm October 17, 2017

Erik Maltos

Do you have yard signs I can post in my yard or on my street to help spread the word? Thanks. I think Friendship has been needing something like this to help it grow. TEC and Wisper hasn't gotten better so someone needs to fill the need of fast, reliable internet. Plus looks like price will be great compared to TEC $105 for 25/3 or Wisper $70 for 6/1.5. Three Cheers for Gibson Electric.

3:09pm October 17, 2017

Daniel Bradford

Marilyn, As far as I can tell it's all based on how quickly people sign up and each zone meets its goals. When the goals are met and the project is approved by the board, they will then begin engineering and buying materials, then they will begin running the fiber optic cables that they will be using, as they reach residents who have signed up the services will become available. So depending on the manpower that they have dedicated to this project and the priority of each zone (how quickly they meet their goal and the demand in that area probably). There is a lot of factors so it'd be almost impossible for them to give a solid timeline.

2:06pm October 17, 2017

Marilyn Cobb

What kind of time line are we looking at. at getting this in place. One or two years or longer. My daughter is building next to us but haven't started building yet. Hoping to have house built by spring of 2018. We definitely want it. I have already registered for my husband and myself..

11:46am October 17, 2017

Daniel Bradford

Bill, it is symmetrical. 100 up and down. I believe it says the speeds are the same on the products page.

11:23am October 17, 2017

Joseph Sanders

Answer to a prayer. I have looked and tried several options with frustrating results. Finally someone steps up to the plate. Can hardly wait!!!!!

10:48am October 17, 2017

Bill Dycus

Second request......what is the upload speed for the 100mbps residential plan??????

6:42pm October 16, 2017

Terry Kirk

Looking forward to this service being available around Hornbeak.

6:17pm October 16, 2017

Daniel Bradford

If a zone doesn't reach the goal will it still receive the services down the line? As in the areas with highest demand will receive it first, then the lower demand areas?

9:51am October 16, 2017

Rita Alexander
Campaign Owner

Yes, Daniel; members who register for Gibson Connect service will be hooked up as we reach their homes and businesses.

7:46am October 16, 2017

Daniel Bradford

When rollout begins in a zone, will some customers see access before the zone is completed?

12:49pm October 12, 2017

Johnsie Henderson

Thank you getting this started!! I am exctued about finally getting some reliable internet service. Ask your neighbors to get signed up.

11:18am October 12, 2017

Rita Alexander
Campaign Owner

Thank you, Rick! We appreciate your efforts to spread the word. Please let everyone know they can call or come by their local Gibson EMC member service center and our member service reps will be happy to help them register. We'll communicate that too. If they happen to have internet access through a cell phone, they can register through join.gibsonconnect.com that way too. Great to have Zone Champions like you!

10:26pm October 11, 2017

Rick Isbell

It is kind of hard to generate signups in our area because there is no good internet option in our area. Many people opt for nothing since you can pay a lot for wireless /satellite and it is still terrible! This campaign seems geared to people who already have service. But I’ll keep trying to get the word out cause we need a useful service in our area so badly.

10:26pm October 11, 2017

Rick Isbell

6:21pm October 11, 2017

Bert Bankston

Please support this Medina click one has had a monopoly in this area! They have taken advantage of us with increased price hikes for internet and cable also very poor customer Service for after hours and weekends!

4:57pm October 11, 2017

Rita Alexander
Campaign Owner

We appreciate your enthusiasm and support, Mike! We are excited about providing this essential service and we're excited about what it will mean to our members and communities!

4:53pm October 11, 2017

Mike Scallion

I work in IT, work with Gibson Electric IT. Great group of folks and cannot wait to increase my internet speed at home from 6Mbps to 1,000Mbps. Im sharing on FB, send out tweets, instagrams and snapchats....this will be the greatest thing to hit Crockett County since stop lights....

4:34pm October 11, 2017

Rita Alexander
Campaign Owner

Yes, Joshua; it is symmetrical.

4:32pm October 11, 2017

Rita Alexander
Campaign Owner

Once a zone meets its goal and it gets approved by the board, we'll do engineering, order materials and then construction. Unfortunately, we cannot provide a firm timeline. The answer is dependent on a number of variables like the number of miles of fiber that must be constructed within a zone and the number of zones currently under construction. We will be communicating with the members in the specific zones trying to provide more detailed updates as we make progress. Priority will be given to zones with the highest participation rates, so please encourage your neighbors, friends and family to register too!

4:29pm October 11, 2017

Joshua Batchelor

I see the download speeds but what are the upload speeds? Is it symmetrical?

4:06pm October 11, 2017

Mark Collier

If a zone meets its goal, and it gets approved, how long would construction take, approximately?

3:08pm October 11, 2017

Rita Alexander
Campaign Owner

Thank you, Guy! Please encourage your neighbors to register too!

2:46pm October 11, 2017

Guy Maxwell

I just found out about this. This is the best news I have in a while. Maybe I will soon have some kind of internet service at my house! Thank you, thank you, thank you!!!

1:53pm October 11, 2017

Jenni Rachels
Campaign Owner

There is no data limit.

12:36pm October 11, 2017

Sharon Gunter

Is there a monthly data limit

12:34pm October 11, 2017

Rita Alexander
Campaign Owner

Thank you, Ashlee! We sincerely appreciate your help in this important effort!

11:42am October 11, 2017

Ashlee Starkey

Proud supporter and working on getting the word out. I need fiber in my house like yesterday!

4:26pm September 29, 2017

CrowdFiber Admin
Campaign Owner

I am so proud of Gibson Connect. Great work!

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Enter Your Address To Start

Residential

Small Business

27 Zones in Registration

7401 Supporters Registered

Finding address

Gibson Connect is powered by Gibson Electric Membership Corporation, the same local people you already know and trust.

Gibson Connect is ready to provide you with high-speed internet service with no data cap. We've divided our area into zones and we've determined the number of registrations needed to financially support a build-out. Now, it's up to you. Register today and encourage your neighbors to register too!

How does the process work?

Step 1: Check out our available packages using the Products tab above. See the participation requirement for your community by clicking the Zones tab. You will drive our construction process. When a zone hits the required participation level, our board will vote to move forward.

Step 2: Register today! Registering today costs just $20 and will apply toward your first Gibson Connect bill (when internet service is received). Registering now also enables you to avoid a $200 connection fee later. Just enter your address in the box to the right to get started.

Step 3: Meet your community zone requirement sooner by encouraging your neighbors to sign up too. Follow the Gibson Connect Facebook page so you can share important posts with family and friends.

Where can I learn more?

Gibson Connect offers bundle discounts at the time of order. Enter your address to see.

Residential 250 Mbps Internet

$49.95

Residential 1 Gbps Internet

$69.95

Residential Phone

$29.95

Small Business 50 Mbps Internet

$59.95

Small Business 100 Mbps Internet

$89.95

Small Business 1 Gbps (GIG) Internet

$199.95

Small Business Phone

$39.95

Zones in Registration

Rutherford at 50% of goal!

Kenton and Alamo Reach 50%!

Fast is Getting Faster

An Update on Gibson Connect

We've reached 6,000 supporters!

Troy reaches 50%!

Three Way Meets Zone Goal!

Gibson Connect to Begin Fiber Buildout

Newbern Reaches 50%!

Humboldt/Gibson reaches 50%!

Woodland Mills reaches 50% of its goal!

Dyer reaches 100% of Goal!

Medina Zone Reaches 100% of Goal!

Hornbeak now at 50%!

Gadsden reaches 50%!

Three Way Surpasses 50%!

Trenton North Members Reach 50%!

Dyer Exceeds 50% of Goal!

Congrats to Medina and Trenton South

Medina Hits Milestone!

Eight Zones at 30% of Goal

Supporters Hit 1,000 Mark in First Week

First Milestone

Gibson Connect - Powered by Gibson EMC - Is Here!

Jeff Walters

Larry Ahlquist

Sharon McFarlane

Susan Dunphy

Susan Dunphy

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Jenni Rachels Campaign Owner

Guy Maxwell

John Moore

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Kevin Stallings

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Jeff Walters

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