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6:35PM January 04, 2022

Rose McKinnon

I apologize if this question has already been asked for my area. Do you have an update on the Bells, TN area? I live on Cedar Cove, and someone installed a box on my home the other week. I thought I would just check and see what updates are available for me. Thanks and have a great day!

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9:45AM January 05, 2022

Sarah Williams
Hi, Rose. We have crews actively working on both service drops and splicing throughout the Bells zone. The storms in early December put us just a tad bit behind, but as of now, we anticipate connections to begin in the Bells zone within the next 3-4 weeks. Crews are working where they can, so some members will see the NID (small gray box on the home) before the splicing has been done. As soon as we get a confirmation that your location has a light reading, our team will reach out to you and schedule your installation. We appreciate your patience, and your support of Gibson Connect!