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8:39AM March 09, 2021

Ricky Horton

I am curious what is the status on Walter Whipple Rd. It appears that my neighbors three houses up the road are connected. I thought we were supposed to be connected before the end of 2020 under the grant for the Woodland Mills Zone? There were people running around here like crazy in October, November, and December. I haven't seen a truck around here in several weeks. What is the deal? Why am I not hooked up?

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3:38PM March 11, 2021

Sarah Williams
Hey Ricky. I wanted to let you know that your home is ready to be connected, and our technical support team will be reaching out to you very soon. They will attempt to leave you a voicemail if possible, as well as text and email you. If you do not receive anything in the next couple of days, please give us a call at 731.562.6001 and someone will be able to take care of that for you!

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9:38AM March 09, 2021

Sarah Williams
Hi, Ricky. I have forwarded your address to our management team and asked them to provide an update. If you will bear with us while we figure out what is going on with the address, I will provide you with an update as soon as possible. Thank you for your support of Gibson Connect!