Taylor Catlett
Our Gibson Connect crews are working on your location currently. The best-case scenario would be that your location will be ready to schedule an installation appointment by the end of the week. Please keep in mind that many factors can influence this time frame. Thank you for your patience and we look forward to serving you.
3:40PM September 14, 2023
Jennifer Grissom
1201 State Route 239S Fulton. It's been 3 months since we were waiting on the light reading and then installation. I have emailed and gotten zero response. I signed up for this in 2019! That's not a typo. We have been waiting for 4 years! In the meantime, people who signed up a few months ago are being connected. I'm not sure what the hold up is at this point, but this is extremely frustrating to say the least!
Dawn Jewell
Hi, Jennifer. I've checked on your location and we expect to have Gibson Connect service to your area by the end of October (absent weather or other delays beyond our control). We know you need this service and I'm sorry you've had to wait this long. Please know that we are working as quickly as we can to provide you and our other members access to our high-speed fiber based internet, phone and TV service. We should have access to all eligible Gibson EMC members by the end of this year. Thank you for your support of Gibson Connect and have a nice weekend!
9:27PM September 08, 2023
Andrea Hardison
Wanting to check on 7693 St Rt 94 E Fulton Ky, in June it was supposed to be not much longer. Thank you
Dawn Jewell
Hi Misty,
Regarding your location, we are currently building the network construction. Once this is complete, we will place the service drops which will be followed by splicing. It will be several weeks before your area is complete. Thank you for your patience and we look forward to serving you.
8:35AM July 26, 2023
Chuck Baringer
Hello Sarah,
It has been over 2 months since I enquired las time and I still have not been connected, at one point I was told by the end of summer and that was two years ago. I have paid almost $40 to be connected to your internet services I still have not been connected; do you have a timeline when you might get to me.
Taylor Catlett
Hi, Chuck. We are currently working in your area now. Construction is complete and the drop to your house is complete. The next step is to splice the fiber. Once we receive a light reading from the crews that complete the splicing, we will contact you to schedule your installation. We appreciate your patience and please know we are working as fast as possible to get you connected. Thank you for your support of Gibson Connect.
Sarah Williams
Hi, Jeremy. I apologize, I am having trouble locating your registration. Would you mind giving us a call at 731.562.6001 and we will be happy to help verify your address and give you an update? Thank you for your support of Gibson Connect!
Sarah Williams
Hi, Tony. It appears that your service drop and splicing have been completed, but I am not showing a light level for your address. I am going to check on your location to see if there is an issue, and then we will give you a call to update you on scheduling your installation. Thank you for your support of Gibson Connect!
8:45PM July 09, 2023
Destiny Cunningham
Hi can I please get an update for internet on Veatch Howell Rd Fulton KY?
Sarah Williams
Hi, Destiny. I apologize for the delay in responding to your question. I can see that your service drop has been completed, and the next step will be splicing the fiber to the home. We have crews working throughout the area, so it should not be much longer. We appreciate your support of Gibson Connect!
5:06AM July 01, 2023
Tim Ferguson
Ive Noticed a decrease in my Internet speed down load was wondering what may be causing this ?
Sarah Williams
Hi, Tim. We will be happy to look into that for you. Please give us a call at 731.562.6001 at your convenience and one of our technical support team members will be able to assist you with that. Thank you for your support of Gibson Connect!
1:18PM June 27, 2023
Jennifer Grissom
Any new updates? ( 1201 State Route 239S, Fulton) the crews have been here 3-4 times and we had to tell them for the fourth time not to drive in our yard as they were driving over our septic field, and they drove over multiple hoses and broke a spray nozzle on one of the hoses. They told us that they were done with all the work in this area so they wouldn't need to come back. And that was nearly 2 weeks ago. Just waiting on install...??
Sarah Williams
Hi, Jennifer. I can see that your service drop has been placed, but the fiber has not yet been spliced. Once we receive a light reading from the crews that complete the splicing, we will call to schedule your installation. It should not be much longer! Thank you for your support of Gibson Connect!
5:01PM June 18, 2023
Andrea Hardison
Is there an update for 7693 State Route 94 E Fulton Ky?
Sarah Williams
Hi, Andrea. I apologize for the delay in responding to your question. I can see that your service drop has been placed, but the fiber has not yet been spliced. Once we receive a light reading from the crews that complete the splicing, we will call to schedule your installation. It should not be much longer! Thank you for your support of Gibson Connect!
2:12AM May 28, 2023
Jennifer Grissom
Do you have an update for 1201 State Route 239S in Fulton? We had someone about a week ago running the line to the pole out back.
Sarah Williams
Hi, Jennifer. The crews would have been running main line fiber on the poles, as I do not see your service drop is completed yet. We have several different crews working throughout areas of the Kentucky zones, and we are working our way south towards the state line. Once the main line fiber is complete and spliced, crews will be installing your service drop, followed by splicing on it. We appreciate your support of Gibson Connect and look forward to serving you!
7:42PM May 27, 2023
Tony Griffith
Am I registered at 501 clinton moscow fulton ky?
Sarah Williams
Hi, Tony. Yes, you are registered, and I see that your service drop is completed. Next, crews will be by to splice the fiber to the home, and once we have a light reading for your location we will call and schedule your in-home installation. We appreciate your continued support of Gibson Connect and look forward to serving you!
4:37PM May 17, 2023
Brook Russell
I registered and paid deposit on May 8 and haven’t heard from anyone to schedule hook up.
Jennifer Grissom
I've been waiting nearly 4 years!
9:32AM May 23, 2023
Sarah Williams
Hi, Brook. We apologize for the delay in responding to your question. Please provide us with your address so that we can give you an update on your installation.
9:35AM May 08, 2023
Sandeana Totty
What phone number will you call from to arrange installation of the fiber connection?
Sarah Williams
Hi, Sandeana. We will call the number used during the registration process. If you need to verify that information or make changes, please give us a call at 731.562.6001.
Sarah Williams
Hi, Tony. I show that the service drop to your house has been placed and is complete. We will have splicing crews coming through to splice the fiber to the home; once that happens, and we receive a light reading, we will call to schedule your installation. Thank you for your continued support of Gibson Connect. We look forward to serving you!
1:30PM May 01, 2023
Andrea Hardison
Is there any update on 7693 state route 94 E, fulton?
Sarah Williams
Hey, Andrea. I apologize for the delay in responding. It does not appear that construction has begun at your location. We have crews working throughout the area placing service drops to the home, as well as splicing mainline fiber. Work is progressing, and we are excited to begin connections. Thank you for your continued support of Gibson Connect!
11:53AM April 17, 2023
Donna Myatt
When are they going to hook up internet at 315 state route 924 Fulton ky
Sarah Williams
Hi, Donna. We cannot give an exact time as to when the connection will be completed, but I do see that your service drop is under construction. Once the service drop to the home is completed, the fiber will be spliced and a NID placed on the side of the home. At that time, when we receive the light reading for your home, we will call to schedule you installation. Thank you for your continued patience, and we look forward to serving you soon!
12:44PM April 15, 2023
Chuck Baringer
Do you know about when we might get connected with service, been waiting on list now since we heard
about it 2017 almost six years now.
Chuck Baringer
3695 State Route 1826 Clinton. I have 2 orders that I paid twice for to get hook-up. Been signed up over 6 years and friends that live in Clinton and on other side of town who already had access to other broadband services, you have already connected them, and friends that live other side of Clinton just off 703 that has been there just over a year and already connected, so what is up with that.
9:24AM April 17, 2023
Sarah Williams
Hi, Chuck. If you could provide us with your address, we will be happy to give you an update!
4:42PM March 08, 2023
Steven Collier
Do you have a timeline for the Fulton Zone?
Sarah Williams
Hi, Steven. I apologize for the very late reply to your question. We sent out an email last week to the members in Kentucky who have signed up for Gibson Connect service. This includes the latest updates regarding construction in the Kentucky area. It took us a little while to get the information compiled so that we could send it out to our members. If you have any questions, please let us know. We appreciate your support of Gibson Connect and look forward to serving you!
9:20AM March 02, 2023
Sandeana Totty
Hello. Can you give an update on the Clinton Zone and then the Fulton Zone? Were you able to start connections in Clinton Zone in February? When do you anticipate starting connections in Fulton Zone?
Thanks,
Sandeana
Sarah Williams
Sandeana, I apologize for the very late reply to your question. We sent out an email last week to the members in Kentucky who have signed up for Gibson Connect service. This includes the latest updates regarding construction in the Kentucky area. It took us a little while to get the information compiled so that we could send it out to our members. If you have any questions, please let us know. We appreciate your support of Gibson Connect and look forward to serving you!
4:22PM February 02, 2023
Jennifer Grissom
Can i get a more specific update for the Hickman zone please? We are struggling with even getting a decent cell signal, don't get me started on the internet, since the Tornado.
Thank you for all you do! You are appreciated!
Jennifer Grissom
1201 State Route 239 S
Fulton
Sarah Williams
Hi, Jennifer. I apologize for the delay in responding to you. As of now, we have crews working in the Clinton and Fulton zones. Once those are completed, or largely complete, we will be moving into the Hickman zone followed by Arlington. There has not been anything done at your location specifically as of now. We will continue to communicate updates as we work throughout the Kentucky zones, and look forward to serving you and all of our Kentucky members!
11:25AM January 24, 2023
Nita Mascroft
We are sooo excited for Gibson Connect! I am currently registered for internet and phone service. I would like to add the TV service but didn't see an option to do that on my dashboard. Will the tv service also be available in the Clinton/Fulgham area?
Sarah Williams
Hi, Nita. Yes, television services will also be available to our members in Kentucky! If you would like to go ahead and edit your order, please give us a call at 731.562.6001 and one of our team members will be able to edit that for you. We appreciate your support of Gibson Connect and look forward to serving you!
6:54PM January 15, 2023
Steven Collier
When do you anticipate to start connecting Fulton area customers?
Sarah Williams
Hi, Steven. We do not have a timeline at this point for when connections will begin in that zone. We are working out from the Clinton substation and will pick-up the Fulton zone during that build based on the way the lines run. We expect connections in the Clinton zone to begin sometime in February, and we are working diligently to begin Fulton as soon as possible. Thank you for your continued support of Gibson Connect!
Sarah Williams
Hi, Larry. Bills are sent via email to the email address on file for your account. You can then click the link, and it will take you to the online portal, where you can view or pay your bill, set up auto draft, etc. If you need assistance with this, please give us a call at 731.562.6003. Thank you for being a Gibson Connect subscriber!
12:35AM September 22, 2023
Andrea Hardison
Wanting to check on 7693 St Rt 94 E Fulton Ky, in June it was supposed to be not much longer. Thank you
1:16PM September 25, 2023
Taylor Catlett
Our Gibson Connect crews are working on your location currently. The best-case scenario would be that your location will be ready to schedule an installation appointment by the end of the week. Please keep in mind that many factors can influence this time frame. Thank you for your patience and we look forward to serving you.
3:40PM September 14, 2023
Jennifer Grissom
1201 State Route 239S Fulton. It's been 3 months since we were waiting on the light reading and then installation. I have emailed and gotten zero response. I signed up for this in 2019! That's not a typo. We have been waiting for 4 years! In the meantime, people who signed up a few months ago are being connected. I'm not sure what the hold up is at this point, but this is extremely frustrating to say the least!
10:15AM September 15, 2023
Dawn Jewell
Hi, Jennifer. I've checked on your location and we expect to have Gibson Connect service to your area by the end of October (absent weather or other delays beyond our control). We know you need this service and I'm sorry you've had to wait this long. Please know that we are working as quickly as we can to provide you and our other members access to our high-speed fiber based internet, phone and TV service. We should have access to all eligible Gibson EMC members by the end of this year. Thank you for your support of Gibson Connect and have a nice weekend!
9:27PM September 08, 2023
Andrea Hardison
Wanting to check on 7693 St Rt 94 E Fulton Ky, in June it was supposed to be not much longer. Thank you
2:25PM July 27, 2023
Misty Webb
1407 State Route 80 West Arlington, KY 42023
4:28PM July 27, 2023
Dawn Jewell
Hi Misty, Regarding your location, we are currently building the network construction. Once this is complete, we will place the service drops which will be followed by splicing. It will be several weeks before your area is complete. Thank you for your patience and we look forward to serving you.
8:35AM July 26, 2023
Chuck Baringer
Hello Sarah, It has been over 2 months since I enquired las time and I still have not been connected, at one point I was told by the end of summer and that was two years ago. I have paid almost $40 to be connected to your internet services I still have not been connected; do you have a timeline when you might get to me.
8:22AM July 27, 2023
Taylor Catlett
Hi, Chuck. We are currently working in your area now. Construction is complete and the drop to your house is complete. The next step is to splice the fiber. Once we receive a light reading from the crews that complete the splicing, we will contact you to schedule your installation. We appreciate your patience and please know we are working as fast as possible to get you connected. Thank you for your support of Gibson Connect.
8:38AM July 26, 2023
Chuck Baringer
3695 State Route 18263 Clinton, KY
7:43AM July 18, 2023
Jeremy Dean
733 st rt 239 s Fulton ky 42041
9:10AM July 20, 2023
Sarah Williams
Hi, Jeremy. I apologize, I am having trouble locating your registration. Would you mind giving us a call at 731.562.6001 and we will be happy to help verify your address and give you an update? Thank you for your support of Gibson Connect!
9:14AM July 13, 2023
Tony Griffith
501 clinton moscow fulton ky?
12:17PM July 17, 2023
Sarah Williams
Hi, Tony. It appears that your service drop and splicing have been completed, but I am not showing a light level for your address. I am going to check on your location to see if there is an issue, and then we will give you a call to update you on scheduling your installation. Thank you for your support of Gibson Connect!
8:45PM July 09, 2023
Destiny Cunningham
Hi can I please get an update for internet on Veatch Howell Rd Fulton KY?
12:15PM July 17, 2023
Sarah Williams
Hi, Destiny. I apologize for the delay in responding to your question. I can see that your service drop has been completed, and the next step will be splicing the fiber to the home. We have crews working throughout the area, so it should not be much longer. We appreciate your support of Gibson Connect!
5:06AM July 01, 2023
Tim Ferguson
Ive Noticed a decrease in my Internet speed down load was wondering what may be causing this ?
8:21AM July 05, 2023
Sarah Williams
Hi, Tim. We will be happy to look into that for you. Please give us a call at 731.562.6001 at your convenience and one of our technical support team members will be able to assist you with that. Thank you for your support of Gibson Connect!
1:18PM June 27, 2023
Jennifer Grissom
Any new updates? ( 1201 State Route 239S, Fulton) the crews have been here 3-4 times and we had to tell them for the fourth time not to drive in our yard as they were driving over our septic field, and they drove over multiple hoses and broke a spray nozzle on one of the hoses. They told us that they were done with all the work in this area so they wouldn't need to come back. And that was nearly 2 weeks ago. Just waiting on install...??
4:29PM June 27, 2023
Sarah Williams
Hi, Jennifer. I can see that your service drop has been placed, but the fiber has not yet been spliced. Once we receive a light reading from the crews that complete the splicing, we will call to schedule your installation. It should not be much longer! Thank you for your support of Gibson Connect!
5:01PM June 18, 2023
Andrea Hardison
Is there an update for 7693 State Route 94 E Fulton Ky?
4:29PM June 27, 2023
Sarah Williams
Hi, Andrea. I apologize for the delay in responding to your question. I can see that your service drop has been placed, but the fiber has not yet been spliced. Once we receive a light reading from the crews that complete the splicing, we will call to schedule your installation. It should not be much longer! Thank you for your support of Gibson Connect!
2:12AM May 28, 2023
Jennifer Grissom
Do you have an update for 1201 State Route 239S in Fulton? We had someone about a week ago running the line to the pole out back.
9:21AM May 30, 2023
Sarah Williams
Hi, Jennifer. The crews would have been running main line fiber on the poles, as I do not see your service drop is completed yet. We have several different crews working throughout areas of the Kentucky zones, and we are working our way south towards the state line. Once the main line fiber is complete and spliced, crews will be installing your service drop, followed by splicing on it. We appreciate your support of Gibson Connect and look forward to serving you!
7:42PM May 27, 2023
Tony Griffith
Am I registered at 501 clinton moscow fulton ky?
9:23AM May 30, 2023
Sarah Williams
Hi, Tony. Yes, you are registered, and I see that your service drop is completed. Next, crews will be by to splice the fiber to the home, and once we have a light reading for your location we will call and schedule your in-home installation. We appreciate your continued support of Gibson Connect and look forward to serving you!
4:37PM May 17, 2023
Brook Russell
I registered and paid deposit on May 8 and haven’t heard from anyone to schedule hook up.
9:00PM June 10, 2023
Jennifer Grissom
I've been waiting nearly 4 years!
9:32AM May 23, 2023
Sarah Williams
Hi, Brook. We apologize for the delay in responding to your question. Please provide us with your address so that we can give you an update on your installation.
9:35AM May 08, 2023
Sandeana Totty
What phone number will you call from to arrange installation of the fiber connection?
10:15AM May 09, 2023
Sarah Williams
Hi, Sandeana. We will call the number used during the registration process. If you need to verify that information or make changes, please give us a call at 731.562.6001.
3:50PM May 07, 2023
Tony Griffith
501 clinton moscow fulton ky
10:17AM May 09, 2023
Sarah Williams
Hi, Tony. I show that the service drop to your house has been placed and is complete. We will have splicing crews coming through to splice the fiber to the home; once that happens, and we receive a light reading, we will call to schedule your installation. Thank you for your continued support of Gibson Connect. We look forward to serving you!
1:30PM May 01, 2023
Andrea Hardison
Is there any update on 7693 state route 94 E, fulton?
10:19AM May 09, 2023
Sarah Williams
Hey, Andrea. I apologize for the delay in responding. It does not appear that construction has begun at your location. We have crews working throughout the area placing service drops to the home, as well as splicing mainline fiber. Work is progressing, and we are excited to begin connections. Thank you for your continued support of Gibson Connect!
11:53AM April 17, 2023
Donna Myatt
When are they going to hook up internet at 315 state route 924 Fulton ky
9:52AM April 18, 2023
Sarah Williams
Hi, Donna. We cannot give an exact time as to when the connection will be completed, but I do see that your service drop is under construction. Once the service drop to the home is completed, the fiber will be spliced and a NID placed on the side of the home. At that time, when we receive the light reading for your home, we will call to schedule you installation. Thank you for your continued patience, and we look forward to serving you soon!
12:44PM April 15, 2023
Chuck Baringer
Do you know about when we might get connected with service, been waiting on list now since we heard about it 2017 almost six years now.
2:40PM May 12, 2023
Chuck Baringer
3695 State Route 1826 Clinton. I have 2 orders that I paid twice for to get hook-up. Been signed up over 6 years and friends that live in Clinton and on other side of town who already had access to other broadband services, you have already connected them, and friends that live other side of Clinton just off 703 that has been there just over a year and already connected, so what is up with that.
9:24AM April 17, 2023
Sarah Williams
Hi, Chuck. If you could provide us with your address, we will be happy to give you an update!
4:42PM March 08, 2023
Steven Collier
Do you have a timeline for the Fulton Zone?
9:10AM March 27, 2023
Sarah Williams
Hi, Steven. I apologize for the very late reply to your question. We sent out an email last week to the members in Kentucky who have signed up for Gibson Connect service. This includes the latest updates regarding construction in the Kentucky area. It took us a little while to get the information compiled so that we could send it out to our members. If you have any questions, please let us know. We appreciate your support of Gibson Connect and look forward to serving you!
9:20AM March 02, 2023
Sandeana Totty
Hello. Can you give an update on the Clinton Zone and then the Fulton Zone? Were you able to start connections in Clinton Zone in February? When do you anticipate starting connections in Fulton Zone? Thanks, Sandeana
9:10AM March 27, 2023
Sarah Williams
Sandeana, I apologize for the very late reply to your question. We sent out an email last week to the members in Kentucky who have signed up for Gibson Connect service. This includes the latest updates regarding construction in the Kentucky area. It took us a little while to get the information compiled so that we could send it out to our members. If you have any questions, please let us know. We appreciate your support of Gibson Connect and look forward to serving you!
4:22PM February 02, 2023
Jennifer Grissom
Can i get a more specific update for the Hickman zone please? We are struggling with even getting a decent cell signal, don't get me started on the internet, since the Tornado. Thank you for all you do! You are appreciated! Jennifer Grissom 1201 State Route 239 S Fulton
8:42AM February 07, 2023
Sarah Williams
Hi, Jennifer. I apologize for the delay in responding to you. As of now, we have crews working in the Clinton and Fulton zones. Once those are completed, or largely complete, we will be moving into the Hickman zone followed by Arlington. There has not been anything done at your location specifically as of now. We will continue to communicate updates as we work throughout the Kentucky zones, and look forward to serving you and all of our Kentucky members!
11:25AM January 24, 2023
Nita Mascroft
We are sooo excited for Gibson Connect! I am currently registered for internet and phone service. I would like to add the TV service but didn't see an option to do that on my dashboard. Will the tv service also be available in the Clinton/Fulgham area?
8:37AM January 26, 2023
Sarah Williams
Hi, Nita. Yes, television services will also be available to our members in Kentucky! If you would like to go ahead and edit your order, please give us a call at 731.562.6001 and one of our team members will be able to edit that for you. We appreciate your support of Gibson Connect and look forward to serving you!
6:54PM January 15, 2023
Steven Collier
When do you anticipate to start connecting Fulton area customers?
9:20AM January 18, 2023
Sarah Williams
Hi, Steven. We do not have a timeline at this point for when connections will begin in that zone. We are working out from the Clinton substation and will pick-up the Fulton zone during that build based on the way the lines run. We expect connections in the Clinton zone to begin sometime in February, and we are working diligently to begin Fulton as soon as possible. Thank you for your continued support of Gibson Connect!
7:49PM January 09, 2023
Larry Johnson
How do I see my bill
8:51AM January 10, 2023
Sarah Williams
Hi, Larry. Bills are sent via email to the email address on file for your account. You can then click the link, and it will take you to the online portal, where you can view or pay your bill, set up auto draft, etc. If you need assistance with this, please give us a call at 731.562.6003. Thank you for being a Gibson Connect subscriber!