Robin Hild
Looks like you were right Josh Sanders.
Three months later and no progress from my status back on Oct.10. Late winter "completion" date is coming fast.
Sarah,,,please tell me my address is scheduled to have an interface box installed on my house with setup soon to follow. Can you be more specific than late winter?
Sarah Williams
Hi, Robin. We apologize in the delayed response. I have reached out to our team to get a more precise update for your area. There are a couple of different departments involved, but as soon as we have an answer regarding your location, I will provide you with an update. Thank you for your patience and continued support of Gibson Connect!
6:54PM January 07, 2022
Tony Griffith
Can I upgrade my TV package deal now before I get connected? I think it says bronze and I'd like to have the silver package! An any new update for my area?
Nick Gutierrez
Hi, Tony. Yes, you can upgrade your TV package deal before you get connected. I have informed our Gibson Connect team about your request and they will be giving you a call to verify and also give you an update on your address. We appreciate your support of Gibson Connect and look forward to serving you!
6:01PM January 05, 2022
Cindy Glisson
Good Evening. I have seen comments asking about South Fulton being completed by end of winter 2022, but do we know when work will be in our area? I have see people with trucks and poles and lines, but wondering when it will be in my specific area.? Wolf Creek Road. Thank you.
Sarah Williams
Hi, Cindy. At this time, work has begun in the South Fulton zone, but we do not yet have estimates for specific connections. Right now, the majority of the work being done is running of main line fiber; following that, crews will come in and begin placing service drops and then splicing. It will be several weeks before connections are ready to begin. We will continue to update our members here and via our social media page. We appreciate your support of Gibson Connect and look forward to serving you!
12:04PM January 05, 2022
Chris Caldwell
Sarah Williams 6 Dec 2021 wrote
Hi, Chris. I will make sure that our Forestry Department is
notified, as well as our Gibson Connect team. If the right-
of-way contractors did indeed hit the fiber, we will get a
crew out to replace it as quickly as possible. Thank you for
letting us know the situation, and thank you for
supporting Gibson Connect
It has been a month. One of you team member came out and saw the broken fiber and said, like you, it will be fixed soon. Now it has been a month and the fiber is not repaired. Still coming soon?
Chris Caldwell
Thank you Sarah. Like most here we are anxious to have a real internet connection.
4:52PM January 05, 2022
Sarah Williams
Hi, Chris. We apologize for the delay. We did notify our Forester and our Gibson Connect Fiber Installation Repair Coordinator. The Coordinator also contacted our contracting crew working in that area; and our Forester followed up with the Right-of-Way contractor. Today I checked on the status and was told that we have not repaired it already because the fiber break is not affecting the speed within which we can connect your service or that of our other members. The damage from the December tornadoes have set us back a little and I am told that it will still be a few weeks before connections can begin in the Hop-In area. The repair will be made and it will not affect your connection time. Again, we are sorry and we appreciate your continued support.
6:35PM January 04, 2022
Rose McKinnon
I apologize if this question has already been asked for my area. Do you have an update on the Bells, TN area? I live on Cedar Cove, and someone installed a box on my home the other week. I thought I would just check and see what updates are available for me. Thanks and have a great day!
Sarah Williams
Hi, Rose. We have crews actively working on both service drops and splicing throughout the Bells zone. The storms in early December put us just a tad bit behind, but as of now, we anticipate connections to begin in the Bells zone within the next 3-4 weeks. Crews are working where they can, so some members will see the NID (small gray box on the home) before the splicing has been done. As soon as we get a confirmation that your location has a light reading, our team will reach out to you and schedule your installation. We appreciate your patience, and your support of Gibson Connect!
7:32PM January 02, 2022
Lisa Nissel
Why do I pay for 1G internet speed, but when I click "Test my Speed" button I am showing only 250mbps download an about 500mbps upload?
Sarah Williams
Lisa, one of our employees has taken a look at your account, and called the phone number on file to reach out to you. If you would give us a call back at your convenience, we will get you taken care of!
9:43AM December 31, 2021
Amy Paschall
Just checking on connectivity date for Red McCorkle Road in Rives. We currently have box installed on outside of home. Thank you!
Sarah Williams
Hey, Amy. We are still working throughout the Rives zone to continue splicing fiber, and getting members ready for connection. As of this time, we are still on track to have the majority of this area connected by late winter, so it should not be much longer. Once we receive word that your home has a light reading, our team will reach out and schedule your installation. We appreciate your support of Gibson Connect and look forward to serving you!
8:56PM December 30, 2021
Jimmy Sturgis
Are there any updates on the South Fulton zone?
Sarah Williams
Hi, Jimmy. Currently, we have started construction in the South Fulton zone. Our best estimation for this area to be connected would be the end of this winter. There are several variables that could impact our estimation such as the pandemic, weather, material availability, and contractor staffing. We appreciate your support of Gibson Connect and look forward to serving you!
Nick Gutierrez
Hi, Antonio. Your address is a part of the Troy zone, which we anticipate will be completed by early spring 2022. At this time, the Troy zone is under construction. There are several variables that could impact our projections such as materials availability, weather, and contractor staffing. Please continue to be patient with us as we work to bring this service to all of our eligible members. We thank you for your support of Gibson Connect and we look forward to serving you!
6:31PM December 27, 2021
Darryl Dassing
How far along is the work in the Clinton zone? Have grants been made yet to complete the work?
Nick Gutierrez
Hi, Darryl. We are still waiting on the results from the grant application that was submitted. As soon as we have an update on the grant or the construction for the Kentucky area, we will be sure to communicate it with our members. Thank you for your support of Gibson Connect!
Nick Gutierrez
Hi, Otis. Your address is a part of the Troy zone, which we anticipate will be completed by early spring 2022. Currently, the Troy zone is under construction. There are several variables that could impact our projections such as materials availability, weather, and contractor staffing. Please continue to be patient with us as we work to bring this service to all of our eligible members. We appreciate your support of Gibson Connect and look forward to serving you!
2:38PM December 15, 2021
Stephen Livingston
Santa came early somewhere near (Alamo) woohooooo!!!!!!!! Fast!!! 3ms ping. Bye Bye Viasat(Exede), you were there when I needed you, slow speeds and all, but you have served your purpose, now be gone wit'yall!!
Thank You Merry Christmas!
Nick Gutierrez
Hi, Melissa. Currently, we have started construction in the South Fulton zone. Our best estimation for this area to be connected would be the end of this winter. There are several variables that could impact our estimation such as the pandemic, weather, material availability, and contractor staffing. We appreciate your support of Gibson Connect and look forward to serving you!
1:10PM December 08, 2021
Amy Wright
I had someone show up unexpectedly yesterday to install a box. I wasn't even aware Troy was in the works yet. When will it be active? I haven't been finding information or updates anywhere, but I would assume that installation means soon?
I also noticed my account says that I "ordered" 250 mbps internet, but I definitely want the 1 Gbps. Does that matter? It's been several years since I registered. I don't remember there being an option.
Sarah Williams
Hi, Amy. Yes, the Troy zone has been under construction for a few weeks! As of now, we anticipate that the majority of the area will be completed by late winter 2022 (this coming January/February). And yes, you can definitely update your package preference; you can do this now by calling us at 731.562.6001, or you can wait until one of our team members reaches out to schedule your installation once it is ready. Either way, we will make sure you have the option that works best for you. We appreciate your support of Gibson Connect, and look forward to serving you soon!
9:01AM December 08, 2021
Destiny Cunningham
What is the hold up for the fulton area?? I keep hearing about a grant but thats been months ago and still no new time frame has been given
Mack P
correct my self since I can't edit it.... A year ago Fulton would have it late fall 2021 or early winter. Is what I meant by a year ago sorry for confusion.
10:10PM December 22, 2021
Mack P
disappointment is what the hold up is.... think we live in the wrong colored state. a year ago we would have had it or be just a month away, but now we be ________, you can fill in the blank.
4:49PM December 08, 2021
Sarah Williams
Hi, Destiny. We are still waiting on results from the grant application that was submitted. We understand that our members need this service, but we are applying for grant dollars wherever possible. As soon as we have an update on the grant or the construction for the Kentucky area, we will be sure to communicate it with our members. Thank you for your support of Gibson Connect!
4:45PM December 04, 2021
Chris Caldwell
The company Gibson Electric hired to trim the tree by the lines just chopped our internet line to the house down today. Do they let you know those things? (It was just run from the pole to box on the house, the lines are not yet working in our area).
Sarah Williams
Hi, Chris. I will make sure that our Forestry Department is notified, as well as our Gibson Connect team. If the right-of-way contractors did indeed hit the fiber, we will get a crew out to replace it as quickly as possible. Thank you for letting us know the situation, and thank you for supporting Gibson Connect.
10:56AM December 02, 2021
Lisa Moore
I was just wondering how the progress is going on Lanes Ferry Road in Newbern
Sarah Williams
Hi, Lisa. The Newbern zone is largely completed at this time, but we do still have some remaining locations we are trying to complete. I can see that your service drop has been placed, but the fiber still needs to be spliced before your connection will be ready. Once we have received word that your home has a light reading, our team will be reaching out to schedule your installation. Thank you for your support of Gibson Connect. We look forward to serving you soon!
Sarah Williams
Hi, Antonio. Your location is still needing to be spliced before the connection will be ready. We are still actively working throughout the Hop-In/Rives zone, and are on track to have the majority of this zone completed by late winter. As soon as we receive word that your home is ready for connection, our team will be calling you to get it scheduled. We appreciate your support of Gibson Connect, and look forward to serving you soon!
7:01PM November 30, 2021
Josh Sanders
Man,
I hope your internet is faster than this website.
Rita Alexander
Josh, I have asked our tech support team to reach out to you. We apologize that providing access is taking longer than you or we would want, but we're working as quickly as we can to provide you service. Ours is an excellent product and we know you will be pleased with it when we can get you connected.
7:01PM November 30, 2021
Josh Sanders
Man,
I hope your internet is faster than this website.
Tony Griffith
Late winter as of this year for my address? Or 2022? I can't keep going without internet when yall ran lines to my house they cut my spectrum lines an I've been without internet for 4months
Rita Alexander
Tony, I have asked our tech support team to reach out to you. We apologize that providing access is taking longer than you or we would want, but we're working as quickly as we can to provide you service. Ours is an excellent product and we know you will be pleased with it when we can get you connected.
7:14PM November 30, 2021
Josh Sanders
Call spectrum.
I bet they hook you back up faster than you get fiber
4:22PM November 29, 2021
Nick Gutierrez
Hi, Tony. We plan to connect your area by late February 2022 or sooner. Please understand, however, that there could be a delay due to issues outside of our control (weather, for example). We know how much you need high-speed internet service and we're working to get it to you as quickly as possible. We thank you for your patience and we look forward to providing you with excellent service.
6:05PM November 22, 2021
Mack P
Just wondering about he unlucky Fulton Zone residents...."Engineering for the Fulton Zone is expected to begin in the summer of 2021. Next, we’ll order materials and begin the construction process. We expect to begin construction next fall. If all goes as planned, we hope to be connecting our first Fulton Zone members in the late fall of 2021 or early winter of 2022." from Oct 2020.
Mack P
So if I am understanding you correctly, the price will be more now, than guessing on time,... 4 yrs ago when you quoted the Fulton Area your price if the area hit 100%.
9:21PM November 30, 2021
Josh Sanders
Grant,
If I were you, I'd go in my yard and pick up two sticks.
Rub them together really hard/fast.
You'll have a better chance of getting internet that way than getting GibsonEMC to care about you.
Good luck.
P.S. you'll want some good gloves.
9:48AM November 24, 2021
Nick Gutierrez
Hi, Mack. Yes, this was the original communication sent out last fall regarding the start of the Fulton zone. However, while high-speed broadband is essential to our rural service area, applying for grants and trying to reduce costs to our members is also important to us. We have applied for grant funding whenever possible. Following the announcement of the broadband grants in Kentucky, we felt that it was in our members' best interest to apply for and try to attain grant dollars for the buildout in our Kentucky area. At this time, we are awaiting results from the state before we move forward. We appreciate your patience and support, and we look forward to serving you.
1:16PM November 05, 2021
Jason Sanford
All the lines have been run out here does it take a year to get the service started ?
Josh Sanders
Yes, you were part of Troy.
But they really don't care.
2:16PM November 18, 2021
Sarah Williams
Jason, some of the locations that were originally a part of the Troy zone have been moved into the Hop-In/Rives area, and yours is one of them. It is not reflected on this site, but we can see it internally.
10:14AM November 18, 2021
Jason Sanford
No I a part of the Troy Zone by Address
4:34PM November 05, 2021
Sarah Williams
Hi, Jason. It appears that your address is a part of the Hop-In/Rives zone that is currently under construction. Your service drop has been run, but the fiber has not yet been spliced. Crews began working in the area in August, and are still working on splicing fiber throughout the area. We are on track to have the majority of the area connected by late winter, as he have projected for several weeks. We understand members are eager for this service, and we are working as quickly as possible to provide it. Please be patient with us as we continue to work through the construction process in Obion County, and other parts of our service area. Our team will contact you when we have notification that your home is ready to be connected. Thank you for your support of Gibson Connect!
11:07AM November 03, 2021
MaryBeth Pickering
Hi, I saw several trucks out in a farm field at utility poles off of Harris Rd today in the South Fulton Zone. Does this mean you will be servicing this area soon or do you know approximately when Gibson Connect will be available to us? We are very limited with internet currently so we have been long awaiting the day it becomes available!
Sarah Williams
Hi, MaryBeth. We are not yet working in the South Fulton zone, but we will be there much sooner than expected. While we not have an exact date at this time, construction in the zone will begin this winter, and connections will follow a few months after. We will continue to communicate to members via email on our website as things progress. Thank you for your support of Gibson Connect!
3:48PM January 14, 2022
darius Armstrong
I just would like to know when I will be hooked up I’m always told different things
8:02PM January 10, 2022
Robin Hild
Looks like you were right Josh Sanders. Three months later and no progress from my status back on Oct.10. Late winter "completion" date is coming fast. Sarah,,,please tell me my address is scheduled to have an interface box installed on my house with setup soon to follow. Can you be more specific than late winter?
4:09PM January 12, 2022
Sarah Williams
Hi, Robin. We apologize in the delayed response. I have reached out to our team to get a more precise update for your area. There are a couple of different departments involved, but as soon as we have an answer regarding your location, I will provide you with an update. Thank you for your patience and continued support of Gibson Connect!
6:54PM January 07, 2022
Tony Griffith
Can I upgrade my TV package deal now before I get connected? I think it says bronze and I'd like to have the silver package! An any new update for my area?
3:03PM January 10, 2022
Nick Gutierrez
Hi, Tony. Yes, you can upgrade your TV package deal before you get connected. I have informed our Gibson Connect team about your request and they will be giving you a call to verify and also give you an update on your address. We appreciate your support of Gibson Connect and look forward to serving you!
6:01PM January 05, 2022
Cindy Glisson
Good Evening. I have seen comments asking about South Fulton being completed by end of winter 2022, but do we know when work will be in our area? I have see people with trucks and poles and lines, but wondering when it will be in my specific area.? Wolf Creek Road. Thank you.
8:26AM January 06, 2022
Sarah Williams
Hi, Cindy. At this time, work has begun in the South Fulton zone, but we do not yet have estimates for specific connections. Right now, the majority of the work being done is running of main line fiber; following that, crews will come in and begin placing service drops and then splicing. It will be several weeks before connections are ready to begin. We will continue to update our members here and via our social media page. We appreciate your support of Gibson Connect and look forward to serving you!
12:04PM January 05, 2022
Chris Caldwell
Sarah Williams 6 Dec 2021 wrote Hi, Chris. I will make sure that our Forestry Department is notified, as well as our Gibson Connect team. If the right- of-way contractors did indeed hit the fiber, we will get a crew out to replace it as quickly as possible. Thank you for letting us know the situation, and thank you for supporting Gibson Connect It has been a month. One of you team member came out and saw the broken fiber and said, like you, it will be fixed soon. Now it has been a month and the fiber is not repaired. Still coming soon?
10:26AM January 13, 2022
Chris Caldwell
Thank you Sarah. Like most here we are anxious to have a real internet connection.
4:52PM January 05, 2022
Sarah Williams
Hi, Chris. We apologize for the delay. We did notify our Forester and our Gibson Connect Fiber Installation Repair Coordinator. The Coordinator also contacted our contracting crew working in that area; and our Forester followed up with the Right-of-Way contractor. Today I checked on the status and was told that we have not repaired it already because the fiber break is not affecting the speed within which we can connect your service or that of our other members. The damage from the December tornadoes have set us back a little and I am told that it will still be a few weeks before connections can begin in the Hop-In area. The repair will be made and it will not affect your connection time. Again, we are sorry and we appreciate your continued support.
6:35PM January 04, 2022
Rose McKinnon
I apologize if this question has already been asked for my area. Do you have an update on the Bells, TN area? I live on Cedar Cove, and someone installed a box on my home the other week. I thought I would just check and see what updates are available for me. Thanks and have a great day!
9:45AM January 05, 2022
Sarah Williams
Hi, Rose. We have crews actively working on both service drops and splicing throughout the Bells zone. The storms in early December put us just a tad bit behind, but as of now, we anticipate connections to begin in the Bells zone within the next 3-4 weeks. Crews are working where they can, so some members will see the NID (small gray box on the home) before the splicing has been done. As soon as we get a confirmation that your location has a light reading, our team will reach out to you and schedule your installation. We appreciate your patience, and your support of Gibson Connect!
7:32PM January 02, 2022
Lisa Nissel
Why do I pay for 1G internet speed, but when I click "Test my Speed" button I am showing only 250mbps download an about 500mbps upload?
10:35AM January 03, 2022
Sarah Williams
Lisa, one of our employees has taken a look at your account, and called the phone number on file to reach out to you. If you would give us a call back at your convenience, we will get you taken care of!
9:43AM December 31, 2021
Amy Paschall
Just checking on connectivity date for Red McCorkle Road in Rives. We currently have box installed on outside of home. Thank you!
8:12AM January 03, 2022
Sarah Williams
Hey, Amy. We are still working throughout the Rives zone to continue splicing fiber, and getting members ready for connection. As of this time, we are still on track to have the majority of this area connected by late winter, so it should not be much longer. Once we receive word that your home has a light reading, our team will reach out and schedule your installation. We appreciate your support of Gibson Connect and look forward to serving you!
8:56PM December 30, 2021
Jimmy Sturgis
Are there any updates on the South Fulton zone?
8:10AM January 03, 2022
Sarah Williams
Hi, Jimmy. Currently, we have started construction in the South Fulton zone. Our best estimation for this area to be connected would be the end of this winter. There are several variables that could impact our estimation such as the pandemic, weather, material availability, and contractor staffing. We appreciate your support of Gibson Connect and look forward to serving you!
12:56AM December 28, 2021
Antonio Rodriguez
update on my area please
10:04AM December 28, 2021
Nick Gutierrez
Hi, Antonio. Your address is a part of the Troy zone, which we anticipate will be completed by early spring 2022. At this time, the Troy zone is under construction. There are several variables that could impact our projections such as materials availability, weather, and contractor staffing. Please continue to be patient with us as we work to bring this service to all of our eligible members. We thank you for your support of Gibson Connect and we look forward to serving you!
6:31PM December 27, 2021
Darryl Dassing
How far along is the work in the Clinton zone? Have grants been made yet to complete the work?
10:11AM December 28, 2021
Nick Gutierrez
Hi, Darryl. We are still waiting on the results from the grant application that was submitted. As soon as we have an update on the grant or the construction for the Kentucky area, we will be sure to communicate it with our members. Thank you for your support of Gibson Connect!
9:28PM December 18, 2021
Otis Duck
Any update for my area?
2:24PM December 21, 2021
Nick Gutierrez
Hi, Otis. Your address is a part of the Troy zone, which we anticipate will be completed by early spring 2022. Currently, the Troy zone is under construction. There are several variables that could impact our projections such as materials availability, weather, and contractor staffing. Please continue to be patient with us as we work to bring this service to all of our eligible members. We appreciate your support of Gibson Connect and look forward to serving you!
2:38PM December 15, 2021
Stephen Livingston
Santa came early somewhere near (Alamo) woohooooo!!!!!!!! Fast!!! 3ms ping. Bye Bye Viasat(Exede), you were there when I needed you, slow speeds and all, but you have served your purpose, now be gone wit'yall!! Thank You Merry Christmas!
10:05AM December 12, 2021
Melissa Conner
Any updates on the South Fulton zone area?
3:57PM December 15, 2021
Nick Gutierrez
Hi, Melissa. Currently, we have started construction in the South Fulton zone. Our best estimation for this area to be connected would be the end of this winter. There are several variables that could impact our estimation such as the pandemic, weather, material availability, and contractor staffing. We appreciate your support of Gibson Connect and look forward to serving you!
1:10PM December 08, 2021
Amy Wright
I had someone show up unexpectedly yesterday to install a box. I wasn't even aware Troy was in the works yet. When will it be active? I haven't been finding information or updates anywhere, but I would assume that installation means soon? I also noticed my account says that I "ordered" 250 mbps internet, but I definitely want the 1 Gbps. Does that matter? It's been several years since I registered. I don't remember there being an option.
4:52PM December 08, 2021
Sarah Williams
Hi, Amy. Yes, the Troy zone has been under construction for a few weeks! As of now, we anticipate that the majority of the area will be completed by late winter 2022 (this coming January/February). And yes, you can definitely update your package preference; you can do this now by calling us at 731.562.6001, or you can wait until one of our team members reaches out to schedule your installation once it is ready. Either way, we will make sure you have the option that works best for you. We appreciate your support of Gibson Connect, and look forward to serving you soon!
9:01AM December 08, 2021
Destiny Cunningham
What is the hold up for the fulton area?? I keep hearing about a grant but thats been months ago and still no new time frame has been given
10:13PM December 22, 2021
Mack P
correct my self since I can't edit it.... A year ago Fulton would have it late fall 2021 or early winter. Is what I meant by a year ago sorry for confusion.
10:10PM December 22, 2021
Mack P
disappointment is what the hold up is.... think we live in the wrong colored state. a year ago we would have had it or be just a month away, but now we be ________, you can fill in the blank.
4:49PM December 08, 2021
Sarah Williams
Hi, Destiny. We are still waiting on results from the grant application that was submitted. We understand that our members need this service, but we are applying for grant dollars wherever possible. As soon as we have an update on the grant or the construction for the Kentucky area, we will be sure to communicate it with our members. Thank you for your support of Gibson Connect!
4:45PM December 04, 2021
Chris Caldwell
The company Gibson Electric hired to trim the tree by the lines just chopped our internet line to the house down today. Do they let you know those things? (It was just run from the pole to box on the house, the lines are not yet working in our area).
8:11AM December 06, 2021
Sarah Williams
Hi, Chris. I will make sure that our Forestry Department is notified, as well as our Gibson Connect team. If the right-of-way contractors did indeed hit the fiber, we will get a crew out to replace it as quickly as possible. Thank you for letting us know the situation, and thank you for supporting Gibson Connect.
10:56AM December 02, 2021
Lisa Moore
I was just wondering how the progress is going on Lanes Ferry Road in Newbern
8:02AM December 03, 2021
Sarah Williams
Hi, Lisa. The Newbern zone is largely completed at this time, but we do still have some remaining locations we are trying to complete. I can see that your service drop has been placed, but the fiber still needs to be spliced before your connection will be ready. Once we have received word that your home has a light reading, our team will be reaching out to schedule your installation. Thank you for your support of Gibson Connect. We look forward to serving you soon!
2:49PM December 01, 2021
Antonio Rodriguez
update on my address please?
8:04AM December 03, 2021
Sarah Williams
Hi, Antonio. Your location is still needing to be spliced before the connection will be ready. We are still actively working throughout the Hop-In/Rives zone, and are on track to have the majority of this zone completed by late winter. As soon as we receive word that your home is ready for connection, our team will be calling you to get it scheduled. We appreciate your support of Gibson Connect, and look forward to serving you soon!
7:01PM November 30, 2021
Josh Sanders
Man, I hope your internet is faster than this website.
8:20AM December 01, 2021
Rita Alexander
Josh, I have asked our tech support team to reach out to you. We apologize that providing access is taking longer than you or we would want, but we're working as quickly as we can to provide you service. Ours is an excellent product and we know you will be pleased with it when we can get you connected.
7:01PM November 30, 2021
Josh Sanders
Man, I hope your internet is faster than this website.
3:51PM November 24, 2021
Tony Griffith
Late winter as of this year for my address? Or 2022? I can't keep going without internet when yall ran lines to my house they cut my spectrum lines an I've been without internet for 4months
8:21AM December 01, 2021
Rita Alexander
Tony, I have asked our tech support team to reach out to you. We apologize that providing access is taking longer than you or we would want, but we're working as quickly as we can to provide you service. Ours is an excellent product and we know you will be pleased with it when we can get you connected.
7:14PM November 30, 2021
Josh Sanders
Call spectrum. I bet they hook you back up faster than you get fiber
4:22PM November 29, 2021
Nick Gutierrez
Hi, Tony. We plan to connect your area by late February 2022 or sooner. Please understand, however, that there could be a delay due to issues outside of our control (weather, for example). We know how much you need high-speed internet service and we're working to get it to you as quickly as possible. We thank you for your patience and we look forward to providing you with excellent service.
6:05PM November 22, 2021
Mack P
Just wondering about he unlucky Fulton Zone residents...."Engineering for the Fulton Zone is expected to begin in the summer of 2021. Next, we’ll order materials and begin the construction process. We expect to begin construction next fall. If all goes as planned, we hope to be connecting our first Fulton Zone members in the late fall of 2021 or early winter of 2022." from Oct 2020.
9:45PM December 03, 2021
Mack P
So if I am understanding you correctly, the price will be more now, than guessing on time,... 4 yrs ago when you quoted the Fulton Area your price if the area hit 100%.
9:21PM November 30, 2021
Josh Sanders
Grant, If I were you, I'd go in my yard and pick up two sticks. Rub them together really hard/fast. You'll have a better chance of getting internet that way than getting GibsonEMC to care about you. Good luck. P.S. you'll want some good gloves.
9:48AM November 24, 2021
Nick Gutierrez
Hi, Mack. Yes, this was the original communication sent out last fall regarding the start of the Fulton zone. However, while high-speed broadband is essential to our rural service area, applying for grants and trying to reduce costs to our members is also important to us. We have applied for grant funding whenever possible. Following the announcement of the broadband grants in Kentucky, we felt that it was in our members' best interest to apply for and try to attain grant dollars for the buildout in our Kentucky area. At this time, we are awaiting results from the state before we move forward. We appreciate your patience and support, and we look forward to serving you.
1:16PM November 05, 2021
Jason Sanford
All the lines have been run out here does it take a year to get the service started ?
7:16PM November 30, 2021
Josh Sanders
Yes, you were part of Troy. But they really don't care.
2:16PM November 18, 2021
Sarah Williams
Jason, some of the locations that were originally a part of the Troy zone have been moved into the Hop-In/Rives area, and yours is one of them. It is not reflected on this site, but we can see it internally.
10:14AM November 18, 2021
Jason Sanford
No I a part of the Troy Zone by Address
4:34PM November 05, 2021
Sarah Williams
Hi, Jason. It appears that your address is a part of the Hop-In/Rives zone that is currently under construction. Your service drop has been run, but the fiber has not yet been spliced. Crews began working in the area in August, and are still working on splicing fiber throughout the area. We are on track to have the majority of the area connected by late winter, as he have projected for several weeks. We understand members are eager for this service, and we are working as quickly as possible to provide it. Please be patient with us as we continue to work through the construction process in Obion County, and other parts of our service area. Our team will contact you when we have notification that your home is ready to be connected. Thank you for your support of Gibson Connect!
11:07AM November 03, 2021
MaryBeth Pickering
Hi, I saw several trucks out in a farm field at utility poles off of Harris Rd today in the South Fulton Zone. Does this mean you will be servicing this area soon or do you know approximately when Gibson Connect will be available to us? We are very limited with internet currently so we have been long awaiting the day it becomes available!
2:41PM November 03, 2021
Sarah Williams
Hi, MaryBeth. We are not yet working in the South Fulton zone, but we will be there much sooner than expected. While we not have an exact date at this time, construction in the zone will begin this winter, and connections will follow a few months after. We will continue to communicate to members via email on our website as things progress. Thank you for your support of Gibson Connect!