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7:56AM October 30, 2021

Josh Sanders

I know you say I'm in Rives/Hop-In, but the site says Troy. Your Zone: Troy Also, they just marked the gas line in my yard to run fiber to my house this week. Can I get an update on when this will be available?

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8:53AM November 02, 2021

Sarah Williams
Hi, Josh. I apologize for the delay in responding to your question. Yes, you are a part of the Hop-In/Rives buildout. When the zones were originally determined, you were in the Troy zone; however, after receiving grant funding to help us build out parts of the Hop-In/Rives area, there were locations from the original Troy zone that were moved into that. It was going to be more economically feasible for us to build it that way, and help hold costs down. As far as your home, I do see that the service drop is under construction, meaning they are working on running the fiber from the pole to your home. We also have crews working throughout the area splicing fiber, so that will follow, shortly. As of right now, we are on track to have the this area mostly completed by our target date of late winter 2022. Connections will begin prior to that, but we don't have an exact timeframe on when yours will be ready at this time. We appreciate your support of Gibson Connect, and look forward to serving you, soon!