1:03PM November 27, 2022
Stephen Livingston
Hello, I have been having connectivity issue for about a month. I will loose connection for less than a minute or sometimes a little longer. I also noticed the light on my router is now green instead of blue, probably from some firmware update, but I'm blaming it on the green light. Just now I was running an extended speed test, and after about 5 minutes it started failing to connect to the server. Here is a short log
2022-11-27 13:02:48: uploaded in 0.2s @142.912Mb/s
2022-11-27 13:02:48: downloaded in 6.6s @3.543Mb/s
2022-11-27 13:02:41: uploaded in 0.2s @139.178Mb/s
2022-11-27 13:02:41: downloaded in 6.0s @3.904Mb/s
2022-11-27 13:02:35: uploaded in 0.2s @139.426Mb/s
2022-11-27 13:02:34: downloaded in 5.9s @3.944Mb/s
2022-11-27 13:02:28: uploaded in 0.2s @143.173Mb/s
2022-11-27 13:02:28: downloaded in 6.1s @3.833Mb/s
2022-11-27 13:02:21: uploaded in 1.1s @20.684Mb/s
2022-11-27 13:02:20: downloaded in 9.3s @2.518Mb/s
2022-11-27 13:02:06: download request failed
2022-11-27 13:02:03: download request failed
2022-11-27 13:01:28: download request failed
2022-11-27 13:01:22: download request failed
2022-11-27 13:01:01: download request failed
2022-11-27 13:01:01: download request failed
2022-11-27 13:00:39: download request failed
2022-11-27 13:00:17: download request failed
2022-11-27 12:59:55: download request failed
2022-11-27 12:59:08: uploaded in 0.2s @137.949Mb/s
2022-11-27 12:59:08: downloaded in 0.2s @148.621Mb/s
2022-11-27 12:59:01: uploaded in 0.2s @137.706Mb/s
2022-11-27 12:59:01: downloaded in 0.2s @150.433Mb/s
1:03PM November 27, 2022
Stephen Livingston
Hello, I have been having connectivity issue for about a month. I will loose connection for less than a minute or sometimes a little longer. I also noticed the light on my router is now green instead of blue, probably from some firmware update, but I'm blaming it on the green light. Just now I was running an extended speed test, and after about 5 minutes it started failing to connect to the server. Here is a short log 2022-11-27 13:02:48: uploaded in 0.2s @142.912Mb/s 2022-11-27 13:02:48: downloaded in 6.6s @3.543Mb/s 2022-11-27 13:02:41: uploaded in 0.2s @139.178Mb/s 2022-11-27 13:02:41: downloaded in 6.0s @3.904Mb/s 2022-11-27 13:02:35: uploaded in 0.2s @139.426Mb/s 2022-11-27 13:02:34: downloaded in 5.9s @3.944Mb/s 2022-11-27 13:02:28: uploaded in 0.2s @143.173Mb/s 2022-11-27 13:02:28: downloaded in 6.1s @3.833Mb/s 2022-11-27 13:02:21: uploaded in 1.1s @20.684Mb/s 2022-11-27 13:02:20: downloaded in 9.3s @2.518Mb/s 2022-11-27 13:02:06: download request failed 2022-11-27 13:02:03: download request failed 2022-11-27 13:01:28: download request failed 2022-11-27 13:01:22: download request failed 2022-11-27 13:01:01: download request failed 2022-11-27 13:01:01: download request failed 2022-11-27 13:00:39: download request failed 2022-11-27 13:00:17: download request failed 2022-11-27 12:59:55: download request failed 2022-11-27 12:59:08: uploaded in 0.2s @137.949Mb/s 2022-11-27 12:59:08: downloaded in 0.2s @148.621Mb/s 2022-11-27 12:59:01: uploaded in 0.2s @137.706Mb/s 2022-11-27 12:59:01: downloaded in 0.2s @150.433Mb/s
9:00AM November 28, 2022
Sarah Williams
Hi, Stephen. Please give us a call at 731.562.6001 so that one of our technical support team members can assist you. We appreciate your support of Gibson Connect!
1:04PM November 27, 2022
Stephen Livingston
it looked a lot nicer when I posted it :)