11:28AM January 11, 2024
Hi, Erica. The Arlington zone where you are located is still under construction. I can see that your service drop has been completed, and we have crews working throughout the area to splice fiber and get members ready for connection. Once the splicing is complete and your location has a light reading, we will call to schedule your installation. We understand that you are anxious for service, and we are ready for you to have it; please know we are working as quickly as possible and hope to have the majority of this area connected in the next 4-6 weeks. Thank you for your patience and support of Gibson Connect!