9:07AM January 07, 2021
Hi, Ricky. It appears that the service drop to your home has not yet been placed, which is why the markings are on the ground. Your service will be underground, so once they have completed your drop, they will be able to get the fiber spliced at the home and you will be ready for connection. We were hopeful to have the majority of the area connected prior to the end of 2020, and we do, but there are still members we are working to connect. We are doing a second pass through of the area currently, to finish up the locations that are still awaiting service. It should not be much longer, at all!