Kevin Stallings
Just wanted to brag on the guys who did the underground work in our neighborhood. They did an excellent job of digging and replacing my sod back. We can barely tell they were even there now.. Those guys worked some long hard days hand digging waist deep and then took the extra care to replace all the dirt and make it look almost untouched. GREAT JOB UNDERGROUND CREW!!
Now is there an update on when home installations will begin in Dyer? I'm not really seeing any splice enclosures on any of the poles here so I'm guessing it will be a while longer before things get moving?
Jenni RachelsCampaign Owner
Hi, Teresa. We are currently working in our Phase I zones (Medina, Three Way, Dyer, Tiptonville, Samburg and Ridgely). As you may know, Hornbeak will be included in Phase II of the Gibson Connect buildout. We will be communicating with you to keep you informed of our progress as we begin work in your area. We are looking forward to serving you and your neighbors!
Teresa Underwood
Is there any update on when construction in the Hornbeak area will begin? I know we only need 6 more supporters. Everyone around here is so excited to finally have fast, reliable internet!
Jenni RachelsCampaign Owner
Good morning, Dylan. I have updated your order to include 1 Gbps Internet. You can update your phone number by calling any of Gibson Electric Membership Corporation's member service centers. Have a great day!
Dylan Turner
Hello my name is Dylan. I would like to upgrade from the Residential 250 Mbps Internet to the Residential 1 Gbps Internet if that is possible. I would also need to update my phone number and do not know where to do that. Please help me if possible. Thank you.
Harris Crocker
I am Mrs Crocker I am very happy to see process a crew was here today and they corrected the underground wire/cables I don’t have any complaints about either crew they only did what they had been instructed to do they did a great job in working around our well pump didn’t cut any electric/water lines. Looking forward to having internet service been without for 26 months.
Jenni RachelsCampaign Owner
Hi, Terry. We are preparing an update to go out soon. In the meantime, we have several crews working in Medina, and we've seen a lot of progress with the nice weather we've recently had. We'll give you a call to schedule an installation once your home has been readied for service. Have a good weekend.
Jenni RachelsCampaign Owner
Hello, Julie. We are actively working in Three Way and hooking up members as quickly as we can. Fortunately, the nice weather has allowed us to increase our number of connections. We’ll give you a call as soon as your home is readied for service. We appreciate your support!
Jenni RachelsCampaign Owner
Hello, Mrs. Crocker. Thank you for sharing your experience. We are working as quickly as we can to get all members who desire service connected. We are happy that you are looking forward to having Gibson Connect, and we are certain that you'll be pleased! Have a good weekend.
Terry Tucker
Any updates for Medina area? I see crews in and around my area. I still have not seen my underground being marked/located or any progress. I am talking nicely with the wire hanging on my pole at the end of my driveway.
Thanks for any information and would love TV programming as well. Need a beta tester?
Harris Crocker
I am the wife of Harris I understand now why it’s has taken so long in getting the internet service the guys that where this morning to string the wire across the highway to electric pole could not complete the work because the guys that put the underground wire in didn’t leave enough wire to string the wire across the highway so that means that both crewmen will have to come back to complete the job. My husband could care less about the service I am the one wanting the service.
Jenni RachelsCampaign Owner
Phase II has been approved! Visit https://www.gibsonconnect.com/gibson-connect-begin-phase-ii-fiber-buildout for more info.
Jenni RachelsCampaign Owner
Hi, Timothy. Thanks for your question. The fiber will run with the electric lines. If your lines are currently underground, the fiber will be, too. If they are strung overhead, we will string the fiber overhead as well.
Jenni RachelsCampaign Owner
Hello, David. We're so happy that you love your new service! I will look into your question and send you an email. Thanks for choosing Gibson Connect!
Jenni RachelsCampaign Owner
Hello, Mike and Stephen. I wish I could offer you a time frame, however, it is difficult to predict. We are currently working on an update that will give you an idea of the type of work being done in your area. Thank you both for registering. I know that you'll be pleased with our products.
Tim " Ozzy" Czernik
I wast to be EXCITED, according to the current status, GADSDEN IS AT 93% to goal, 15 more customers NEEDED... I have a major IMPORTANT question, where our house is located IS THE END of a power line across a field down from upper road (TOM DUNLAP) out in open. "HOW" is the wiring done UNDER GROUND or ALONG "WITH" the POWER line to our house? I had been told the "UPPER" part of TOM DUNLAP RD was actually HUMBOLDT, but ANDY MILLER told me, no it WAS GADSDEN too. it's all farm land SO wrapped along the power line seems the BEST option, yes?
David Tanner
We received a bill for a partial mont, but we had been notified that our first month was free.
We can’t talk to a person or find a way to see why we recurved a bill.
Can you help? Thanks!
David Tanner
Love the new internet!!!!!!
Steven Winfrey
We were recently connected and I just want to say that we are thoroughly enjoying the service. Download speeds are consistently 240 or above. Upload speeds initially hovered between 100-150. These have slowly improved and upload speeds are now around 200-230 as of today. (All tests measured where through a hardwired connection). The connection has been solid. Gaming and video streaming experiences have been excellent. To everyone waiting, it is well worth the wait.
Thanks,
SW
Rita AlexanderCampaign Owner
Hi, Jeff. We're still working with our vendor to develop a high quality TV product. We've been testing it with a very small group to ensure it delivers a great experience when we launch. We're waiting for an update to address some issues now. We'll let you know more as soon as we can. Thank you for continuing to support us!
3:06PM May 20, 2019
Michael Siegler
Just wondering about 622 Humboldt Gibson Wells Rd, Trenton South area.
12:33PM May 13, 2019
Kevin Stallings
Just wanted to brag on the guys who did the underground work in our neighborhood. They did an excellent job of digging and replacing my sod back. We can barely tell they were even there now.. Those guys worked some long hard days hand digging waist deep and then took the extra care to replace all the dirt and make it look almost untouched. GREAT JOB UNDERGROUND CREW!! Now is there an update on when home installations will begin in Dyer? I'm not really seeing any splice enclosures on any of the poles here so I'm guessing it will be a while longer before things get moving?
8:53AM May 09, 2019
Jenni Rachels Campaign Owner
Hi, Teresa. We are currently working in our Phase I zones (Medina, Three Way, Dyer, Tiptonville, Samburg and Ridgely). As you may know, Hornbeak will be included in Phase II of the Gibson Connect buildout. We will be communicating with you to keep you informed of our progress as we begin work in your area. We are looking forward to serving you and your neighbors!
5:30PM May 08, 2019
Teresa Underwood
Is there any update on when construction in the Hornbeak area will begin? I know we only need 6 more supporters. Everyone around here is so excited to finally have fast, reliable internet!
8:20AM May 07, 2019
Jenni Rachels Campaign Owner
Good morning, Dylan. I have updated your order to include 1 Gbps Internet. You can update your phone number by calling any of Gibson Electric Membership Corporation's member service centers. Have a great day!
7:32AM May 07, 2019
Dylan Turner
Hello my name is Dylan. I would like to upgrade from the Residential 250 Mbps Internet to the Residential 1 Gbps Internet if that is possible. I would also need to update my phone number and do not know where to do that. Please help me if possible. Thank you.
4:56PM May 03, 2019
Jenni Rachels Campaign Owner
Thank you for the update, Mrs. Crocker. Let us know how you like your service once it is connected. Have a great weekend!
4:53PM May 03, 2019
Harris Crocker
I am Mrs Crocker I am very happy to see process a crew was here today and they corrected the underground wire/cables I don’t have any complaints about either crew they only did what they had been instructed to do they did a great job in working around our well pump didn’t cut any electric/water lines. Looking forward to having internet service been without for 26 months.
4:32PM May 03, 2019
Jenni Rachels Campaign Owner
Hi, Terry. We are preparing an update to go out soon. In the meantime, we have several crews working in Medina, and we've seen a lot of progress with the nice weather we've recently had. We'll give you a call to schedule an installation once your home has been readied for service. Have a good weekend.
4:26PM May 03, 2019
Jenni Rachels Campaign Owner
Hello, Julie. We are actively working in Three Way and hooking up members as quickly as we can. Fortunately, the nice weather has allowed us to increase our number of connections. We’ll give you a call as soon as your home is readied for service. We appreciate your support!
4:23PM May 03, 2019
Jenni Rachels Campaign Owner
Hello, Mrs. Crocker. Thank you for sharing your experience. We are working as quickly as we can to get all members who desire service connected. We are happy that you are looking forward to having Gibson Connect, and we are certain that you'll be pleased! Have a good weekend.
9:09PM May 02, 2019
Terry Tucker
Any updates for Medina area? I see crews in and around my area. I still have not seen my underground being marked/located or any progress. I am talking nicely with the wire hanging on my pole at the end of my driveway. Thanks for any information and would love TV programming as well. Need a beta tester?
11:15PM May 01, 2019
Julie Cole
I live in Three way in turner estates. Just wondering how long before I will have Internet?
12:04PM May 01, 2019
Harris Crocker
I am the wife of Harris I understand now why it’s has taken so long in getting the internet service the guys that where this morning to string the wire across the highway to electric pole could not complete the work because the guys that put the underground wire in didn’t leave enough wire to string the wire across the highway so that means that both crewmen will have to come back to complete the job. My husband could care less about the service I am the one wanting the service.
3:14PM April 30, 2019
Jenni Rachels Campaign Owner
Phase II has been approved! Visit https://www.gibsonconnect.com/gibson-connect-begin-phase-ii-fiber-buildout for more info.
2:21PM April 29, 2019
Jenni Rachels Campaign Owner
Hi, Timothy. Thanks for your question. The fiber will run with the electric lines. If your lines are currently underground, the fiber will be, too. If they are strung overhead, we will string the fiber overhead as well.
2:19PM April 29, 2019
Jenni Rachels Campaign Owner
Hello, David. We're so happy that you love your new service! I will look into your question and send you an email. Thanks for choosing Gibson Connect!
2:16PM April 29, 2019
Jenni Rachels Campaign Owner
Hello, Mike and Stephen. I wish I could offer you a time frame, however, it is difficult to predict. We are currently working on an update that will give you an idea of the type of work being done in your area. Thank you both for registering. I know that you'll be pleased with our products.
12:02PM April 29, 2019
Stephen Patrick
How long is it going to be before city of Dyer is connected ?
4:38PM April 26, 2019
Tim " Ozzy" Czernik
I wast to be EXCITED, according to the current status, GADSDEN IS AT 93% to goal, 15 more customers NEEDED... I have a major IMPORTANT question, where our house is located IS THE END of a power line across a field down from upper road (TOM DUNLAP) out in open. "HOW" is the wiring done UNDER GROUND or ALONG "WITH" the POWER line to our house? I had been told the "UPPER" part of TOM DUNLAP RD was actually HUMBOLDT, but ANDY MILLER told me, no it WAS GADSDEN too. it's all farm land SO wrapped along the power line seems the BEST option, yes?
3:21PM April 26, 2019
David Tanner
We received a bill for a partial mont, but we had been notified that our first month was free. We can’t talk to a person or find a way to see why we recurved a bill. Can you help? Thanks! David Tanner Love the new internet!!!!!!
11:21AM April 25, 2019
Mike Holden
if i may ask what is the time frame for trenton north?
10:06PM April 24, 2019
Jenni Rachels Campaign Owner
Thanks for the kind words, Steven. We are so happy that you are enjoying your service!
10:04PM April 23, 2019
Steven Winfrey
We were recently connected and I just want to say that we are thoroughly enjoying the service. Download speeds are consistently 240 or above. Upload speeds initially hovered between 100-150. These have slowly improved and upload speeds are now around 200-230 as of today. (All tests measured where through a hardwired connection). The connection has been solid. Gaming and video streaming experiences have been excellent. To everyone waiting, it is well worth the wait. Thanks, SW
4:20PM April 23, 2019
Rita Alexander Campaign Owner
Hi, Jeff. We're still working with our vendor to develop a high quality TV product. We've been testing it with a very small group to ensure it delivers a great experience when we launch. We're waiting for an update to address some issues now. We'll let you know more as soon as we can. Thank you for continuing to support us!