Rita AlexanderCampaign Owner
Misty, in the Tiptonville and Samburg zones, 99% of the primary fiber lines are completed. We're constructing service drops now. Splicing has started in the Ridgely area and when that is completed, the splicers will move into the Tiptonville and Samburg zones. We expect to begin connecting members in these zones this fall.
Rita AlexanderCampaign Owner
Martin, we have started construction of the primary fiber lines. By fall we will be connecting members in the Humboldt/Gibson Zone. Thank you for your support of this project!
Carol Baird
OK come on Rutherford folks. We only need 62 more to sign up!! I am so ready to get off this pitiful internet we are stuck with. We live out in the country and get only 3.1 Mbps through TEC. I have to put my router in a aluminum foil lined tupperware container in a chair and aim it directly toward my smart TV to be able to stream Netflix and Hulu!! I am going to throw a party when we finally get this great offer!!!!
Jenni RachelsCampaign Owner
Good morning, Harris and Shelby. We are so pleased that you are now enjoying our fast and reliable internet! We appreciate you sharing your experience with us.
Harris Crocker
Was connected yesterday Brandon Evans was very professional and friendly person to perform the internet connection. I am very happy to be connected after being with out internet for over two years. The service is better than using my personal hotspot on my phone. I have nothing else to compare the it to. Shelby Crocker
Jenni RachelsCampaign Owner
Thank you, Mack! Good idea! Please continue to share your ideas about how we can increase participation! We appreciate your help and support!
Mack P
I know a lot of schools in the Gibson Connect Zones will be starting school very soon. Most all of them will be having an "open house" and that would be a great time to set up and possibly get more members.
Tim " Ozzy" Czernik
Got it! Sorry for the MIX UP...It's just frustrating with currently paying two times that amount to HUGHESNET and getting VERY poor service! I CAN'T WAIT ! I'll throw a party when we're hooked up .... lol THANK YOU .
Jenni RachelsCampaign Owner
Hello, Timothy. The registration fee for sign up was $20. It will be refunded on your first Gibson Connect bill once you receive service. We have two residential internet packages. The first is 250 Mbps for $49.95 per month, and the second is 1 Gbps for $69.95 per month.
Tim " Ozzy" Czernik
Excuse me, please, I took advantage of the offer when I signed up for GIBSON CONNECT. I believe it was $40? Or was it $49.95, and each month what exactly will it be? Please?
THANK YOU.
Jenni RachelsCampaign Owner
Hello, Gage. Good question. Engineering is the first step of the process, which is developing the construction plans. The engineering plans will be handed to the contractor to start construction.
Jenni RachelsCampaign Owner
Hello, Gage. We certainly understand the need and know that you and many others are anxious to get fast and reliable service. To answer your question, we are not able to extend service past the set zones, because the buildout follows our electric system. The good news is that Trenton North has already reached its goal, and engineering has begun in your area. We appreciate your support and look forward to serving you.
Gage Harrison
We live less than a mile away from the Dyer zone and are considered Trenton North. Will there be any trouble if y’all could extend the cable less than a mile to connect to us or would we have to wait for Trenton North? Our address is 148 Narrow Gauge Road and live in the border of Dyer and Trenton North
Harris Crocker
Rita thanks for the information on what has to happen to get the job completed Mike did call but I didn’t answer the phone because I didn’t have the phone number in my contacts he did leave a voicemail I will not be as frustrated now I understand what has to be done thanks for the information Shelby Crocker
Rita AlexanderCampaign Owner
Hi, Shelby. Thank you for reaching out to us. We've investigated the situation and talked with the contractor. The work necessitates a highway closure and is more complicated than most situations. Nevertheless, we agree that it has taken too long and we're sorry. Mike, our Technical Services Coordinator is working with the contractor to get the work completed as soon as possible. He also will be giving you a call. Please don't give up on us; our internet service is worth the wait!
Rita AlexanderCampaign Owner
Good afternoon, Cody! Love the name; my oldest son's name is Kody. Dee Leah will be giving you a call or she may already have called you. She should be able to provide you with some detail since we are actively connecting in your area. Thank you for supporting Gibson Connect!
Rita AlexanderCampaign Owner
Hi, Michael! Congratulations on Trenton South reaching its participation goal! Trenton South is part of our Phase II buildout. We've started doing the engineering design work for Phase II, but we still have a good bit of work to complete for Phase I (Medina, Three Way, Dyer, Tiptonville, Ridgely and Samburg). I wish I could give you more specific information on the timeline, but we don't want to over promise and under deliver. We'll be in contact with you and other members in Phase II zones using the email provided during registration as we get closer to doing construction in your area. Thank you for your support!
Harris Crocker
I have had underground cable and a box on the outside of my house for 2 months now the crew that connect the cable across the highway have not returned
the man with the crew on April 29 told me that they would be back Thursday didn’t lie for there a lot of Thursday’s I have given up on internet service. Shelby Crocker
Cody Brennan
I had a representative come by about a week ago (Dyer) and I can’t remember when they said I would be able to set up an installation date. I know you are getting berated with questions, I’m just wondering if you know when I’d be able to set up installation.
4:10PM August 12, 2019
Rita Alexander Campaign Owner
Misty, in the Tiptonville and Samburg zones, 99% of the primary fiber lines are completed. We're constructing service drops now. Splicing has started in the Ridgely area and when that is completed, the splicers will move into the Tiptonville and Samburg zones. We expect to begin connecting members in these zones this fall.
4:00PM August 12, 2019
Rita Alexander Campaign Owner
Martin, we have started construction of the primary fiber lines. By fall we will be connecting members in the Humboldt/Gibson Zone. Thank you for your support of this project!
7:48PM August 11, 2019
Martin Johnson
How close is Humboldt area to getting fast internet?
11:00AM August 10, 2019
Misty Barker
Could we get an update on the tiptonville zone please.
9:05PM August 09, 2019
Carol Baird
OK come on Rutherford folks. We only need 62 more to sign up!! I am so ready to get off this pitiful internet we are stuck with. We live out in the country and get only 3.1 Mbps through TEC. I have to put my router in a aluminum foil lined tupperware container in a chair and aim it directly toward my smart TV to be able to stream Netflix and Hulu!! I am going to throw a party when we finally get this great offer!!!!
2:43PM August 08, 2019
Jonathon Moore
Hurry up with gibson already this is the best movement in tennessee right now
9:09AM August 08, 2019
Jenni Rachels Campaign Owner
Good morning, Harris and Shelby. We are so pleased that you are now enjoying our fast and reliable internet! We appreciate you sharing your experience with us.
7:35AM August 08, 2019
Harris Crocker
Was connected yesterday Brandon Evans was very professional and friendly person to perform the internet connection. I am very happy to be connected after being with out internet for over two years. The service is better than using my personal hotspot on my phone. I have nothing else to compare the it to. Shelby Crocker
1:21PM August 02, 2019
Jenni Rachels Campaign Owner
Thank you, Mack! Good idea! Please continue to share your ideas about how we can increase participation! We appreciate your help and support!
8:59PM July 31, 2019
Mack P
I know a lot of schools in the Gibson Connect Zones will be starting school very soon. Most all of them will be having an "open house" and that would be a great time to set up and possibly get more members.
5:27PM July 25, 2019
Tim " Ozzy" Czernik
Got it! Sorry for the MIX UP...It's just frustrating with currently paying two times that amount to HUGHESNET and getting VERY poor service! I CAN'T WAIT ! I'll throw a party when we're hooked up .... lol THANK YOU .
8:11AM July 25, 2019
Jenni Rachels Campaign Owner
Hello, Timothy. The registration fee for sign up was $20. It will be refunded on your first Gibson Connect bill once you receive service. We have two residential internet packages. The first is 250 Mbps for $49.95 per month, and the second is 1 Gbps for $69.95 per month.
6:13AM July 24, 2019
Tim " Ozzy" Czernik
Excuse me, please, I took advantage of the offer when I signed up for GIBSON CONNECT. I believe it was $40? Or was it $49.95, and each month what exactly will it be? Please? THANK YOU.
9:01AM July 17, 2019
Tim " Ozzy" Czernik
:=( I was just JOKING MISS Rachels
10:42AM July 10, 2019
Jenni Rachels Campaign Owner
Hello, Gage. Good question. Engineering is the first step of the process, which is developing the construction plans. The engineering plans will be handed to the contractor to start construction.
4:04AM July 10, 2019
Gage Harrison
Thanks, Jenni. One more question. When you say “engineering” what do you mean by that?
11:48AM July 09, 2019
Jenni Rachels Campaign Owner
Hello, Gage. We certainly understand the need and know that you and many others are anxious to get fast and reliable service. To answer your question, we are not able to extend service past the set zones, because the buildout follows our electric system. The good news is that Trenton North has already reached its goal, and engineering has begun in your area. We appreciate your support and look forward to serving you.
3:46PM July 05, 2019
Gage Harrison
We live less than a mile away from the Dyer zone and are considered Trenton North. Will there be any trouble if y’all could extend the cable less than a mile to connect to us or would we have to wait for Trenton North? Our address is 148 Narrow Gauge Road and live in the border of Dyer and Trenton North
8:24AM July 03, 2019
Rita Alexander Campaign Owner
Thank you for understanding, Shelby! Hope you have a great 4th of July!
6:06PM July 02, 2019
Harris Crocker
Rita thanks for the information on what has to happen to get the job completed Mike did call but I didn’t answer the phone because I didn’t have the phone number in my contacts he did leave a voicemail I will not be as frustrated now I understand what has to be done thanks for the information Shelby Crocker
4:41PM July 02, 2019
Rita Alexander Campaign Owner
Hi, Shelby. Thank you for reaching out to us. We've investigated the situation and talked with the contractor. The work necessitates a highway closure and is more complicated than most situations. Nevertheless, we agree that it has taken too long and we're sorry. Mike, our Technical Services Coordinator is working with the contractor to get the work completed as soon as possible. He also will be giving you a call. Please don't give up on us; our internet service is worth the wait!
4:28PM July 02, 2019
Rita Alexander Campaign Owner
Good afternoon, Cody! Love the name; my oldest son's name is Kody. Dee Leah will be giving you a call or she may already have called you. She should be able to provide you with some detail since we are actively connecting in your area. Thank you for supporting Gibson Connect!
4:24PM July 02, 2019
Rita Alexander Campaign Owner
Hi, Michael! Congratulations on Trenton South reaching its participation goal! Trenton South is part of our Phase II buildout. We've started doing the engineering design work for Phase II, but we still have a good bit of work to complete for Phase I (Medina, Three Way, Dyer, Tiptonville, Ridgely and Samburg). I wish I could give you more specific information on the timeline, but we don't want to over promise and under deliver. We'll be in contact with you and other members in Phase II zones using the email provided during registration as we get closer to doing construction in your area. Thank you for your support!
7:53AM July 02, 2019
Harris Crocker
I have had underground cable and a box on the outside of my house for 2 months now the crew that connect the cable across the highway have not returned the man with the crew on April 29 told me that they would be back Thursday didn’t lie for there a lot of Thursday’s I have given up on internet service. Shelby Crocker
10:08PM June 30, 2019
Cody Brennan
I had a representative come by about a week ago (Dyer) and I can’t remember when they said I would be able to set up an installation date. I know you are getting berated with questions, I’m just wondering if you know when I’d be able to set up installation.