Richard Tharpe
Just had an issue with our service repaired; same day we called back up to speed. So far gibson connect has been awesome and well worth the wait
Sarah Williams
Hi, Justin. We completed installations for members who had initially signed up for service in Tiptonville, and we’re now running service drops and doing installations for those who have signed up more recently. In fact, we’re getting new sign-ups daily and we’re working hard to connect these members quickly. At this time, it’s taking a little longer than we’d like, but our contractors are adding personnel to minimize our members’ wait time.
6:29AM February 11, 2020
Aaron Brown
What's the status of Troy? I can't find the link I shared a month ago that said 118 more needed.
Sarah Williams
Hi, Aaron. The Troy zone is currently at 79% of its goal, with 110 more signatures needed. You can check your zone's status at any time by visiting this site and selecting the "Zones" tab at the top. This will allow you to see all of the zones in our service area, and where they are in the process. Please continue to encourage your friends and family members to register if they have not already. We appreciate your support of Gibson Connect and look forward to serving you!
6:52AM February 09, 2020
Alan Phillips
Hello, I have a concern. When I registered for this service online it placed me in the Alamo zone. I received a letter in the mail saying we are in the Gadsden zone. Is there anyway for us to get a solid answer on this? Thanks!
Sarah Williams
Hi, Alan. We will be glad to verify that information for you. Please give us a call at 731.562.6000 and one of our Gibson Connect team members will be able to obtain your contact information and pull your registration up to see what zone your residence is located in. If you have any additional questions we will be happy to answer those, as well. Thank you for your support of Gibson Connect!
11:46AM February 06, 2020
Ken Morris
Gotcha! I will be watching to see how this progresses. Thank you for the information!
Rita AlexanderCampaign Owner
Hi, Ken. We can use the ReConnect funds to build broadband infrastructure in areas that meet specific requirements including very limited internet access. For this reason, the ReConnect loan cannot be used to construct fiber to entire zones. However, as we build the areas that qualify for ReConnect, we will use other funding methods to build the remainder of the zone. The zones that will be involved are the South Fulton, Troy, Obion, Hornbeak and Woodland Mills zones in Tennessee and the Fulton, Hickman and Clinton zones in Kentucky.
Our broadband project is in its second year of a 3,100-mile construction project covering parts of four Kentucky counties and eight Tennessee counties. The project is being done in phases and is expected to take another three to four years to complete.
Our members are driving the order of construction. Members can show support of this project and speed construction in their area by registering for the service at join.gibsonconnect.com. Zones that have reached their participation goals and zones funded by grants the cooperative has applied for and received are being built first. Ultimately we plan to provide high-speed, fiber-based internet service access to all of our members.
Sarah WilliamsCampaign Owner
Ken, the eligibility of areas in which we can utilize ReConnect loan funds comes from information that was provided from FCC map data. As the rules for the program were written, very limited access means areas that have connection speeds that are less than 10Mbps down and 1Mbps up. The areas are grouped according to US Census Blocks, which differ in both size and location. Gibson will use ReConnect loan funds to build the fiber network in eligible parts of the Troy zone, and we will build the other areas of the zone at the same time using other funding. In short, the Troy Zone will be constructed as one large project using multiple funding sources.
9:14PM February 03, 2020
Ken MorrisCampaign Owner
Thank you for the information Rita. I am in the Troy zone and I am not sure what "very limited access" requirements consist of, but in my area there is NO wired or cable internet access available. We do not even have access to DSL. I was curious if there is any indication of what areas of the Troy Zone would be included in the target area of this program.
5:55PM January 30, 2020
Ken Morris
I just read a news article that Gibson Connect has received a $32 million program from the United States Department of Agriculture to aid in bringing broadband internet to counties in west Kentucky and Lake, Obion, Dyer and Weakly counties in Tennessee. Can you please advise which zones this will involve and how this might change time-tables and goals requirements?
Sarah WilliamsCampaign Owner
Hi, Chris. We have begun construction of the main fiber lines and running service drops in the Trenton North zone. Absent unexpected delays, we plan to begin connecting members in April. There is no specific timeline to the connections of certain areas at this time, but we will continue to keep members updated and informed under the "Updates" tab here on the site, and also via the email provided at registration. We appreciate your support and look forward to serving you!
Sarah WilliamsCampaign Owner
Hi, Michael. Yes, as of now we are estimating to begin connecting members in the Trenton South zone by March. There is a chance that it could be a little sooner, but based on our estimates right now it will be around March. We are currently splicing and finishing up service drops in the area and will begin connecting members as soon as possible following that. We appreciate your support of Gibson Connect and look forward to serving you!
Michael Siegler
Hi, we are in the Trenton South zone. Just received an email that looks like it will be March before we might start getting hooked up? Does that sound about right? I know the wires have been hanging on the pole across the street for a couple months now.
My friend in Humboldt/Gibson area is getting hooked up on Friday. Just thought we met our goals prior to that area and thought we'd be hooked up sooner.
thanks
Sarah WilliamsCampaign Owner
Hi, Donald. The Hickman zone is currently at 52% of its goal with 189 more signatures needed. You can check your zone's status at any time by going to the "Zones" tab here on the website. We appreciate your support of Gibson Connect and look forward to bringing this service to all of our members!
Sarah WilliamsCampaign Owner
Hello, Tim. Currently, the Gadsden zone is in the engineering phase of the buildout process. Assuming the weather is good and we do not have any unexpected delays we plant to start building the main line fiber and running service drops in the next few months, and begin connecting members this summer. We appreciate your continued support of Gibson Connect!
Tim " Ozzy" CzernikCampaign Owner
IT really BREAKS my heart, I read..."June? July..... August/September? WOW... We are STRUGGLING... hughenet =$87 per..MONTH and STILL not enough band width!
3:20PM January 21, 2020
Sarah WilliamsCampaign Owner
Krystal, we have not yet started in-home installations in the Trenton South zone, but are hopeful to start in the next couple of weeks. Crews are currently running service drops and splicing in the area, and we plan to begin connecting members, soon. We appreciate your support of Gibson Connect and look forward to serving you!
Sarah WilliamsCampaign Owner
Hi, Martin. We have crews working diligently in the Humboldt/Gibson zone on several different steps of the buildout process. We have begun connecting members in the area, and are continuing to work on placing service drops and splicing as well. Unfortunately, we cannot provide you with a specific timeframe for your address, but we are working as quickly as we can to connect homes in this zone. We appreciate your support of Gibson Connect and look forward to serving you, soon!
Tim " Ozzy" Czernik
Jenni Raches, I lost EVERYTHING! I tried to reset my laptop and I lost everything. I finally got on here and I see "UPDATES" that STOPPED... 3 MONTHS ago?
Jerry Fletcher
Got hooked up today and i am very pleased with Gibson Connect this is the best internet out there period Gibson Connect Rocks!!!!!!!!!!!!!!!
Sarah WilliamsCampaign Owner
Hi, Vickie. You can call 731.562.6000 to speak with a Gibson Connect representative, and they will be able to help you get that installation scheduled. Thank you for your support of Gibson Connect!
Vickie Franklin
Who do i call to get hooked up they called me once in December and i missed it....Can you give me a phone number please....thank you Vickie
Sarah WilliamsCampaign Owner
Hi, Arthur. I have verified your registration and forwarded it to one of our Gibson Connect team members to research an estimated installation time for your location. He will be calling you to provide you with an update, shortly. Thank you for your support of Gibson Connect. We look forward to serving you!
Arthur Bullock
So. they came to my street in Samburg, laid the lines, hooked up the house across the road (it has blazingly fast internet now) and took off a few months ago and I haven't seen them since ??? I called your number was told, "oh we get calls like this all the time the place across the road probably wasn't hooked up". I know it was I know the owner and I have been in there. What is going on? when will we see our internet?
Sarah WilliamsCampaign Owner
Hello, Mike. We do not have an estimated timeline for construction in the Kenton zone, yet. We have just completed the Phase I buildout, and are beginning to focus on the zones that were approved for Phase II. The Kenton zone has met its goal, but has not yet been approved by our Board of Trustees for buildout. We will continue to update members at www.gibsonconnect.com, as well as at the email address provided at registration. We appreciate your support of this service and look forward to serving you!
6:28PM February 11, 2020
Richard Tharpe
Just had an issue with our service repaired; same day we called back up to speed. So far gibson connect has been awesome and well worth the wait
8:24AM February 12, 2020
Sarah Williams
Hi, Richard. Thank you for your review. We appreciate your support of Gibson Connect and are pleased to be serving you!
4:28PM February 11, 2020
Justin Villarreal
What's the status for tiptonville?
8:22AM February 12, 2020
Sarah Williams
Hi, Justin. We completed installations for members who had initially signed up for service in Tiptonville, and we’re now running service drops and doing installations for those who have signed up more recently. In fact, we’re getting new sign-ups daily and we’re working hard to connect these members quickly. At this time, it’s taking a little longer than we’d like, but our contractors are adding personnel to minimize our members’ wait time.
6:29AM February 11, 2020
Aaron Brown
What's the status of Troy? I can't find the link I shared a month ago that said 118 more needed.
8:47AM February 11, 2020
Sarah Williams
Hi, Aaron. The Troy zone is currently at 79% of its goal, with 110 more signatures needed. You can check your zone's status at any time by visiting this site and selecting the "Zones" tab at the top. This will allow you to see all of the zones in our service area, and where they are in the process. Please continue to encourage your friends and family members to register if they have not already. We appreciate your support of Gibson Connect and look forward to serving you!
6:52AM February 09, 2020
Alan Phillips
Hello, I have a concern. When I registered for this service online it placed me in the Alamo zone. I received a letter in the mail saying we are in the Gadsden zone. Is there anyway for us to get a solid answer on this? Thanks!
10:54AM February 10, 2020
Sarah Williams
Hi, Alan. We will be glad to verify that information for you. Please give us a call at 731.562.6000 and one of our Gibson Connect team members will be able to obtain your contact information and pull your registration up to see what zone your residence is located in. If you have any additional questions we will be happy to answer those, as well. Thank you for your support of Gibson Connect!
11:46AM February 06, 2020
Ken Morris
Gotcha! I will be watching to see how this progresses. Thank you for the information!
4:44PM January 31, 2020
Rita Alexander Campaign Owner
Hi, Ken. We can use the ReConnect funds to build broadband infrastructure in areas that meet specific requirements including very limited internet access. For this reason, the ReConnect loan cannot be used to construct fiber to entire zones. However, as we build the areas that qualify for ReConnect, we will use other funding methods to build the remainder of the zone. The zones that will be involved are the South Fulton, Troy, Obion, Hornbeak and Woodland Mills zones in Tennessee and the Fulton, Hickman and Clinton zones in Kentucky. Our broadband project is in its second year of a 3,100-mile construction project covering parts of four Kentucky counties and eight Tennessee counties. The project is being done in phases and is expected to take another three to four years to complete. Our members are driving the order of construction. Members can show support of this project and speed construction in their area by registering for the service at join.gibsonconnect.com. Zones that have reached their participation goals and zones funded by grants the cooperative has applied for and received are being built first. Ultimately we plan to provide high-speed, fiber-based internet service access to all of our members.
5:00PM February 05, 2020
Sarah Williams Campaign Owner
Ken, the eligibility of areas in which we can utilize ReConnect loan funds comes from information that was provided from FCC map data. As the rules for the program were written, very limited access means areas that have connection speeds that are less than 10Mbps down and 1Mbps up. The areas are grouped according to US Census Blocks, which differ in both size and location. Gibson will use ReConnect loan funds to build the fiber network in eligible parts of the Troy zone, and we will build the other areas of the zone at the same time using other funding. In short, the Troy Zone will be constructed as one large project using multiple funding sources.
9:14PM February 03, 2020
Ken Morris Campaign Owner
Thank you for the information Rita. I am in the Troy zone and I am not sure what "very limited access" requirements consist of, but in my area there is NO wired or cable internet access available. We do not even have access to DSL. I was curious if there is any indication of what areas of the Troy Zone would be included in the target area of this program.
5:55PM January 30, 2020
Ken Morris
I just read a news article that Gibson Connect has received a $32 million program from the United States Department of Agriculture to aid in bringing broadband internet to counties in west Kentucky and Lake, Obion, Dyer and Weakly counties in Tennessee. Can you please advise which zones this will involve and how this might change time-tables and goals requirements?
8:27AM January 30, 2020
Sarah Williams Campaign Owner
Hi, Chris. We have begun construction of the main fiber lines and running service drops in the Trenton North zone. Absent unexpected delays, we plan to begin connecting members in April. There is no specific timeline to the connections of certain areas at this time, but we will continue to keep members updated and informed under the "Updates" tab here on the site, and also via the email provided at registration. We appreciate your support and look forward to serving you!
5:21AM January 30, 2020
Chris Speer
I'm in trenton north , around lake hayes area, any updates on this area. Still haven't seen any activity out here
1:43PM January 27, 2020
Sarah Williams Campaign Owner
Hi, Michael. Yes, as of now we are estimating to begin connecting members in the Trenton South zone by March. There is a chance that it could be a little sooner, but based on our estimates right now it will be around March. We are currently splicing and finishing up service drops in the area and will begin connecting members as soon as possible following that. We appreciate your support of Gibson Connect and look forward to serving you!
1:13PM January 27, 2020
Michael Siegler
Hi, we are in the Trenton South zone. Just received an email that looks like it will be March before we might start getting hooked up? Does that sound about right? I know the wires have been hanging on the pole across the street for a couple months now. My friend in Humboldt/Gibson area is getting hooked up on Friday. Just thought we met our goals prior to that area and thought we'd be hooked up sooner. thanks
4:16PM January 23, 2020
Sarah Williams Campaign Owner
Hi, Donald. The Hickman zone is currently at 52% of its goal with 189 more signatures needed. You can check your zone's status at any time by going to the "Zones" tab here on the website. We appreciate your support of Gibson Connect and look forward to bringing this service to all of our members!
2:38PM January 23, 2020
Donald Love
What is the status for the Hickman
3:25PM January 21, 2020
Sarah Williams Campaign Owner
Hello, Tim. Currently, the Gadsden zone is in the engineering phase of the buildout process. Assuming the weather is good and we do not have any unexpected delays we plant to start building the main line fiber and running service drops in the next few months, and begin connecting members this summer. We appreciate your continued support of Gibson Connect!
8:43AM February 02, 2020
Tim " Ozzy" Czernik Campaign Owner
IT really BREAKS my heart, I read..."June? July..... August/September? WOW... We are STRUGGLING... hughenet =$87 per..MONTH and STILL not enough band width!
3:20PM January 21, 2020
Sarah Williams Campaign Owner
Krystal, we have not yet started in-home installations in the Trenton South zone, but are hopeful to start in the next couple of weeks. Crews are currently running service drops and splicing in the area, and we plan to begin connecting members, soon. We appreciate your support of Gibson Connect and look forward to serving you!
3:18PM January 21, 2020
Sarah Williams Campaign Owner
Hi, Martin. We have crews working diligently in the Humboldt/Gibson zone on several different steps of the buildout process. We have begun connecting members in the area, and are continuing to work on placing service drops and splicing as well. Unfortunately, we cannot provide you with a specific timeframe for your address, but we are working as quickly as we can to connect homes in this zone. We appreciate your support of Gibson Connect and look forward to serving you, soon!
6:56AM January 21, 2020
Tim " Ozzy" Czernik
Jenni Raches, I lost EVERYTHING! I tried to reset my laptop and I lost everything. I finally got on here and I see "UPDATES" that STOPPED... 3 MONTHS ago?
9:21AM January 18, 2020
Krystal Privett
I noticed the lines run to my house last week, how long from then to hook up? I'm anxiously waiting and hoping for soon.
6:09PM January 17, 2020
Jerry Fletcher
Got hooked up today and i am very pleased with Gibson Connect this is the best internet out there period Gibson Connect Rocks!!!!!!!!!!!!!!!
9:21AM January 17, 2020
Martin Johnson
Any updated info on Mag Duffy Rd. ?
8:28AM January 15, 2020
Sarah Williams Campaign Owner
Hi, Vickie. You can call 731.562.6000 to speak with a Gibson Connect representative, and they will be able to help you get that installation scheduled. Thank you for your support of Gibson Connect!
2:02AM January 15, 2020
Vickie Franklin
Who do i call to get hooked up they called me once in December and i missed it....Can you give me a phone number please....thank you Vickie
4:13PM January 14, 2020
Sarah Williams Campaign Owner
Hi, Arthur. I have verified your registration and forwarded it to one of our Gibson Connect team members to research an estimated installation time for your location. He will be calling you to provide you with an update, shortly. Thank you for your support of Gibson Connect. We look forward to serving you!
12:33PM January 13, 2020
Arthur Bullock
So. they came to my street in Samburg, laid the lines, hooked up the house across the road (it has blazingly fast internet now) and took off a few months ago and I haven't seen them since ??? I called your number was told, "oh we get calls like this all the time the place across the road probably wasn't hooked up". I know it was I know the owner and I have been in there. What is going on? when will we see our internet?
10:27AM January 10, 2020
Sarah Williams Campaign Owner
Hello, Mike. We do not have an estimated timeline for construction in the Kenton zone, yet. We have just completed the Phase I buildout, and are beginning to focus on the zones that were approved for Phase II. The Kenton zone has met its goal, but has not yet been approved by our Board of Trustees for buildout. We will continue to update members at www.gibsonconnect.com, as well as at the email address provided at registration. We appreciate your support of this service and look forward to serving you!