Jenni RachelsCampaign Owner
John and Jeff, you should have received an update in your email inbox yesterday. If you did not get it, please let us know. Unfortunately, I can’t provide specifics about when we’ll be able to get service to you. As you’re probably aware, we’ve had some delays due to problems with a former contractor and we don’t want to over-promise and under-deliver. We are working in your zone and we will contact you as soon as your home is ready for installation. We also will share more detailed information as we get it. In regards to the map suggestion, it is a great idea and we are exploring how we might be able to accomplish this. Currently, we do not have the ability to share a map of the areas in which we are working. Please know that we are working diligently to get you service as quickly as possible. It will be well worth the wait.
Jeff Schultz
I, like John Moore, am looking for an update. I also like the idea of the build out map so we as consumers can see what is being done that I read on one of the other comments below. Obviously an exciting time for us country folks to get real internet service. I’m off Bakers Chapel Rd, being on Barnett Rd. Update when you can please. Getting antsy!!
John Moore
Hi! I know y'all have to be tired of us asking, but is there any idea on when you'll be contacting us on Bakers Chapel Rd? I know that we're somewhere between tomorrow and around 6 weeks, but I would like to have a better idea.. It would be nice if y'all could even just update us on where construction is happening. I follow y'all on social media, but not much happens on there. Is there any way to expedite the process? Would it help if we dig trenches or move the cables ourselves? I am really needing this service as soon as possible. Thank you for your time and patience.
Jenni RachelsCampaign Owner
Hi, Michael. Phase II has not yet been determined; this will come after the completion of our Phase I work (in Medina, Three Way, Dyer and Lake County). Next, the other zones that have met their participation goals will go to the board for approval of Phase II financing. We expect to go to the board for Phase II approval in the first quarter of 2019. We also expect to construct Phase II in 2019. We're really happy that your zone has met its participation goal!
Jenni RachelsCampaign Owner
Good morning, Cody. Construction has already begun between Rutherford and Dyer. Unfortunately, an unusually wet fall and a change in our engineering firm has put us a little behind. We are hopeful that we'll be able to accelerate our progress and get close to our target. We appreciate your support and look forward to serving you!
Jenni RachelsCampaign Owner
Angela, Trenton North is currently at 94 percent of its goal with only 25 registrations needed. Please encourage your neighbors to register!
Jenni RachelsCampaign Owner
Hi, Tracie. The contractor we are using has different crews assigned for aerial vs underground. I have checked your registration, and you are currently registered for 250 Mbps and residential phone. I have also deselected the anonymous portion, so you should now be able to find yourself under the list of supporters. We appreciate your support and are looking forward to serving you!
Jenni RachelsCampaign Owner
Good morning, Adrienne. Unfortunately, serving an area spanning 12 counties will take some time to build. The good news is that we are continuing to see progress, and our ultimate goal is to serve 100 percent of our eligible members. We will need the continued support of our members to guide this process.
Jenni RachelsCampaign Owner
Hello, Roger. The zone goal numbers update automatically with each sign in. We appreciate your effort in encouraging your neighbors to register. Those of you who have taken the time to talk with others about this service is the reason that we currently have nearly 7,500 members registered. Thank you so much for your support of Gibson Connect!
Cody Brennan
I have seen comments stating that Dyer will hopefully have construction begin in late summer, and rollout beginning in November/December. Are there any updates at this time because it is November tomorrow and we are anxiously awaiting this service.
Angela Herndon
Where does Trenton north stand? I can only get whisper if I sign 2yr contract, but a $200 poll for height to put dish on and pay the connection/first month $160. I need internet!!! Is there anywhere to get internet on bradford hwy until we get Gibson connect without all the hassle???
Tracie Claybrook
Greetings, I have noticed that my neighbor is getting their line ran today which theirs is above ground utilities & mine is underground, is this a factor? However, I have not heard anything regarding my services & we signed up around the same time. Also my name isn’t listed as a supporter on the page.
Scott Shell
We have been signed up for a very long time. What if we don't meet our goal? I see we need we still need 244 people to sign up in our zone. I don't even think that many people live out our way. Are the zone charts updated?
Thanks!!
Adrienne Shell
Roger Walker
How often are the numbers on the Zone tab updated? I have been working hard to get the word out to people in my zone and believe we have some new subscribers... but the numbers on the Zones map have not updated.
Jenni RachelsCampaign Owner
Hi, Ty. No; we don’t have a map at this time. However, we think it’s a great idea and we’ve discussed trying to make this happen. We’ll do a post to our Gibson Connect Facebook page if we can work it out. Thank you for your continued support and for the excellent suggestion!
TY JONES
Do you have a map you could post to keep people updated on areas being worked on? Even a rough copy you guys have would be cool to be able to check.
Jenni RachelsCampaign Owner
Hello, Jeff. You will be receiving correspondence from us soon regarding service drops. Weather permitting, we expect installations to be made in your area within 2-6 weeks. We are also finalizing our t.v. packages, and they should be ready to roll out in December. We think you'll be pleased! Thank you for your support of Gibson Connect!
Jenni RachelsCampaign Owner
Hi, Larry. We currently have the overhead fiber constructed, and you will be receiving correspondence from us soon regarding the next steps. Weather dependent, we may be ready for installations in your area within 4-10 weeks.
Jenni RachelsCampaign Owner
Hello, Sharon. We have already begun work in the Tiptonville substation, and engineering is well underway. We expect construction to begin this winter. We appreciate your support and look forward to serving you!
Jenni RachelsCampaign Owner
Hi, Susan. Delivering service over a 12-county area is a big job that may take several years to complete. However, we do not expect for it to take that long. Of course, as zones reach their participation requirements we will provide more specifics regarding timelines. We will continue to seek and apply for state and federal grants as they become available. Please continue to encourage your friends, family and neighbors to register so your area can get closer to its participation goal!
Jeff Walters
Are there any updates on Esquire Peek road having drops and insatalltions sceduled? Also wondering if you guys had came up with a television offering yet ? We would really like have another option instead of satellite.
Larry Ahlquist
Any idea when you will be installing drops and turning customers on in Turner Estates three-way Tennessee?
Tks Larry Ahlquist , 19 pleasant oak . Cv
Sharon McFarlane
I live on Church St in Tiptonville and was wondering when the drops will begin here. Excited about the change and looking foreword to local internet and service.
5:45PM November 09, 2018
Jeff Walters
We got our service drop today on Esquire Peek RD. Now we’re getting excited! Can’t wait for the installation.
5:33PM November 09, 2018
Jenni Rachels Campaign Owner
John and Jeff, you should have received an update in your email inbox yesterday. If you did not get it, please let us know. Unfortunately, I can’t provide specifics about when we’ll be able to get service to you. As you’re probably aware, we’ve had some delays due to problems with a former contractor and we don’t want to over-promise and under-deliver. We are working in your zone and we will contact you as soon as your home is ready for installation. We also will share more detailed information as we get it. In regards to the map suggestion, it is a great idea and we are exploring how we might be able to accomplish this. Currently, we do not have the ability to share a map of the areas in which we are working. Please know that we are working diligently to get you service as quickly as possible. It will be well worth the wait.
6:07PM November 05, 2018
Jeff Schultz
I, like John Moore, am looking for an update. I also like the idea of the build out map so we as consumers can see what is being done that I read on one of the other comments below. Obviously an exciting time for us country folks to get real internet service. I’m off Bakers Chapel Rd, being on Barnett Rd. Update when you can please. Getting antsy!!
3:08PM November 05, 2018
John Moore
Hi! I know y'all have to be tired of us asking, but is there any idea on when you'll be contacting us on Bakers Chapel Rd? I know that we're somewhere between tomorrow and around 6 weeks, but I would like to have a better idea.. It would be nice if y'all could even just update us on where construction is happening. I follow y'all on social media, but not much happens on there. Is there any way to expedite the process? Would it help if we dig trenches or move the cables ourselves? I am really needing this service as soon as possible. Thank you for your time and patience.
9:30AM November 02, 2018
Jenni Rachels Campaign Owner
Hi, Michael. Phase II has not yet been determined; this will come after the completion of our Phase I work (in Medina, Three Way, Dyer and Lake County). Next, the other zones that have met their participation goals will go to the board for approval of Phase II financing. We expect to go to the board for Phase II approval in the first quarter of 2019. We also expect to construct Phase II in 2019. We're really happy that your zone has met its participation goal!
9:17AM November 02, 2018
Michael Siegler
Not that Trenton South has met its goal, how long before construction for us? I'm SOOOO excited!!!!
9:49AM November 01, 2018
Jenni Rachels Campaign Owner
Good morning, Cody. Construction has already begun between Rutherford and Dyer. Unfortunately, an unusually wet fall and a change in our engineering firm has put us a little behind. We are hopeful that we'll be able to accelerate our progress and get close to our target. We appreciate your support and look forward to serving you!
9:43AM November 01, 2018
Jenni Rachels Campaign Owner
Angela, Trenton North is currently at 94 percent of its goal with only 25 registrations needed. Please encourage your neighbors to register!
9:40AM November 01, 2018
Jenni Rachels Campaign Owner
Hi, Tracie. The contractor we are using has different crews assigned for aerial vs underground. I have checked your registration, and you are currently registered for 250 Mbps and residential phone. I have also deselected the anonymous portion, so you should now be able to find yourself under the list of supporters. We appreciate your support and are looking forward to serving you!
9:33AM November 01, 2018
Jenni Rachels Campaign Owner
Good morning, Adrienne. Unfortunately, serving an area spanning 12 counties will take some time to build. The good news is that we are continuing to see progress, and our ultimate goal is to serve 100 percent of our eligible members. We will need the continued support of our members to guide this process.
9:30AM November 01, 2018
Jenni Rachels Campaign Owner
Hello, Roger. The zone goal numbers update automatically with each sign in. We appreciate your effort in encouraging your neighbors to register. Those of you who have taken the time to talk with others about this service is the reason that we currently have nearly 7,500 members registered. Thank you so much for your support of Gibson Connect!
11:09PM October 31, 2018
Cody Brennan
I have seen comments stating that Dyer will hopefully have construction begin in late summer, and rollout beginning in November/December. Are there any updates at this time because it is November tomorrow and we are anxiously awaiting this service.
4:20PM October 31, 2018
Angela Herndon
Where does Trenton north stand? I can only get whisper if I sign 2yr contract, but a $200 poll for height to put dish on and pay the connection/first month $160. I need internet!!! Is there anywhere to get internet on bradford hwy until we get Gibson connect without all the hassle???
9:37PM October 29, 2018
Tracie Claybrook
Greetings, I have noticed that my neighbor is getting their line ran today which theirs is above ground utilities & mine is underground, is this a factor? However, I have not heard anything regarding my services & we signed up around the same time. Also my name isn’t listed as a supporter on the page.
3:34PM October 29, 2018
Scott Shell
We have been signed up for a very long time. What if we don't meet our goal? I see we need we still need 244 people to sign up in our zone. I don't even think that many people live out our way. Are the zone charts updated? Thanks!! Adrienne Shell
11:45PM October 25, 2018
Roger Walker
How often are the numbers on the Zone tab updated? I have been working hard to get the word out to people in my zone and believe we have some new subscribers... but the numbers on the Zones map have not updated.
8:43AM October 23, 2018
Jenni Rachels Campaign Owner
Hi, Ty. No; we don’t have a map at this time. However, we think it’s a great idea and we’ve discussed trying to make this happen. We’ll do a post to our Gibson Connect Facebook page if we can work it out. Thank you for your continued support and for the excellent suggestion!
11:49PM October 22, 2018
TY JONES
Do you have a map you could post to keep people updated on areas being worked on? Even a rough copy you guys have would be cool to be able to check.
5:22PM October 22, 2018
Jenni Rachels Campaign Owner
Hello, Jeff. You will be receiving correspondence from us soon regarding service drops. Weather permitting, we expect installations to be made in your area within 2-6 weeks. We are also finalizing our t.v. packages, and they should be ready to roll out in December. We think you'll be pleased! Thank you for your support of Gibson Connect!
5:18PM October 22, 2018
Jenni Rachels Campaign Owner
Hi, Larry. We currently have the overhead fiber constructed, and you will be receiving correspondence from us soon regarding the next steps. Weather dependent, we may be ready for installations in your area within 4-10 weeks.
5:16PM October 22, 2018
Jenni Rachels Campaign Owner
Hello, Sharon. We have already begun work in the Tiptonville substation, and engineering is well underway. We expect construction to begin this winter. We appreciate your support and look forward to serving you!
5:14PM October 22, 2018
Jenni Rachels Campaign Owner
Hi, Susan. Delivering service over a 12-county area is a big job that may take several years to complete. However, we do not expect for it to take that long. Of course, as zones reach their participation requirements we will provide more specifics regarding timelines. We will continue to seek and apply for state and federal grants as they become available. Please continue to encourage your friends, family and neighbors to register so your area can get closer to its participation goal!
8:55PM October 21, 2018
Jeff Walters
Are there any updates on Esquire Peek road having drops and insatalltions sceduled? Also wondering if you guys had came up with a television offering yet ? We would really like have another option instead of satellite.
5:54PM October 21, 2018
Larry Ahlquist
Any idea when you will be installing drops and turning customers on in Turner Estates three-way Tennessee? Tks Larry Ahlquist , 19 pleasant oak . Cv
7:09AM October 14, 2018
Sharon McFarlane
I live on Church St in Tiptonville and was wondering when the drops will begin here. Excited about the change and looking foreword to local internet and service.