Jenni RachelsCampaign Owner
John, we are already finished with the overhead work in Three Way, and we are currently working on the underground. We'll also have to make the service drops and do the splicing before we can schedule an in-home install. We hope that this work can be done in about three weeks.
John Moore
I see where they have the hard line looped on the poles on Baker's Chapel Rd. Any rough estimate on when they'll make the drops? Thank you for all of your support!
Jenni RachelsCampaign Owner
Hi, Kevin. Our engineering contractors are already working in the area! We expect construction to follow in the next few weeks. Thank you for your support of Gibson Connect!
Jenni RachelsCampaign Owner
Hi, Donald. We're finalizing packages, cost and the technology platform at the moment. We are hopeful for a November/December roll out. We'll be sure to notify everyone who has already registered for Gibson Connect services once it is available. Thank you for checking, and have a great afternoon!
Jenni RachelsCampaign Owner
Hi, Jeff. Yes, we have already connected a handful of members who are already using the service! As soon as the weather breaks, we'll be able to continue working to increase the number of members who are connected. Density is not a significant factor when determining where to build. We are beginning at the substation and moving out. The availability of the contractor's resources are also a factor when determining where we work. Regarding the service drop, we will try to keep the window as short as possible. We expect to be able to complete an in-home installation within a couple of weeks of the service drop being made. We appreciate your support and patience. We know that our members are anxious to get service, and we are ready to provide it to you!
Jeff Walters
Jenni...
I see in your most recent response that you say connections have began around the Mt.Zion Substation in Medina. Does this mean there are customers actually connected and currently using the service? I’m wondering as connections are being made will the focus first be in the larger subdivisions or will there be multiple crews working the smaller populated areas such as Esquire Peek and the surrounding areas? Last question...once a service drop has been made at an address what will the time frame be between the service drop and the actual in home installation? Thank you!
Jenni RachelsCampaign Owner
Hi, Flora. We have begun connecting members around the Mt. Zion substation in Medina. They are working their way out from there. Many factors make it difficult to predict when we will be installing in a particular area, but if you have already registered, we will contact you to schedule an installation.
Jenni RachelsCampaign Owner
Hi, Jeff. Our contractor crews are currently working in Saddle Tree and Winchester Place subdivisions in the Medina-Three Way area. We'll contact you once we are ready to build a service drop, and then we'll schedule an in-home installation. We certainly are looking forward to providing this service, and we're getting closer and closer to doing so. Thank you for your support!
Jenni RachelsCampaign Owner
Hi, Christina. We have made a lot of progress in Richmond. We will soon begin service drops, and we'll email you before we build one to your house. Soon after, we'll schedule your in-home installation. Thanks for your interest.
Jenni RachelsCampaign Owner
Hi, John. We have both your phone number and your email address on file, so we should be able to reach you. We will send an email before the service drops are made, and then we will call to schedule an in-home installation. If we cannot reach you by phone, we will try your email. Have a good day!
Jeff Schultz
Could I get an update on Three Way. I saw service trucks on our road last week and see coils at the tops of the poles. Im on Barnett Road.
John Moore
I was just wanting to check how I will be notified when I they are ready to run a drop to my house. I want to say that I selected to be E-mailed, but I just wanted to double check. I don't get good cell service when I am at home. If you could check that for me, I would greatly appreciate it.
3:45PM October 08, 2018
Susan Dunphy
Oops I meant in the northeast part of obion county?
3:44PM October 08, 2018
Susan Dunphy
So is it going to take 5 to 10 years to get this high speed internet in the northwest part of obion county around South Fulton?
2:33PM October 04, 2018
Jenni Rachels Campaign Owner
Hi, Guy. Dyer is served by the Rutherford substation. Thank you for your interest!
2:32PM October 04, 2018
Jenni Rachels Campaign Owner
John, we are already finished with the overhead work in Three Way, and we are currently working on the underground. We'll also have to make the service drops and do the splicing before we can schedule an in-home install. We hope that this work can be done in about three weeks.
12:31PM October 04, 2018
Guy Maxwell
I know you are starting at the substations. Where is the substation in Dyer? Cant wait to get this service!!!
10:08AM October 02, 2018
John Moore
I see where they have the hard line looped on the poles on Baker's Chapel Rd. Any rough estimate on when they'll make the drops? Thank you for all of your support!
2:43PM September 28, 2018
Jenni Rachels Campaign Owner
Hi, Kevin. Our engineering contractors are already working in the area! We expect construction to follow in the next few weeks. Thank you for your support of Gibson Connect!
11:05AM September 28, 2018
Kevin Stallings
Hello, is there any update on when construction will be begin in Dyer? Can't wait to get off Spectrum.
4:23PM September 27, 2018
Jenni Rachels Campaign Owner
Hi, Donald. We're finalizing packages, cost and the technology platform at the moment. We are hopeful for a November/December roll out. We'll be sure to notify everyone who has already registered for Gibson Connect services once it is available. Thank you for checking, and have a great afternoon!
4:19PM September 27, 2018
Jenni Rachels Campaign Owner
Hi, Jeff. Yes, we have already connected a handful of members who are already using the service! As soon as the weather breaks, we'll be able to continue working to increase the number of members who are connected. Density is not a significant factor when determining where to build. We are beginning at the substation and moving out. The availability of the contractor's resources are also a factor when determining where we work. Regarding the service drop, we will try to keep the window as short as possible. We expect to be able to complete an in-home installation within a couple of weeks of the service drop being made. We appreciate your support and patience. We know that our members are anxious to get service, and we are ready to provide it to you!
4:02PM September 27, 2018
Donald Hubbard
Jenni, Any information to share regarding plans for TV offerings?
5:53PM September 25, 2018
Jeff Walters
Jenni... I see in your most recent response that you say connections have began around the Mt.Zion Substation in Medina. Does this mean there are customers actually connected and currently using the service? I’m wondering as connections are being made will the focus first be in the larger subdivisions or will there be multiple crews working the smaller populated areas such as Esquire Peek and the surrounding areas? Last question...once a service drop has been made at an address what will the time frame be between the service drop and the actual in home installation? Thank you!
3:29PM September 25, 2018
Jenni Rachels Campaign Owner
Hi, Flora. We have begun connecting members around the Mt. Zion substation in Medina. They are working their way out from there. Many factors make it difficult to predict when we will be installing in a particular area, but if you have already registered, we will contact you to schedule an installation.
10:32AM September 24, 2018
FLORA Claybrook
I would love to know if you have any update on when they will be calling to install the internet service.
4:26PM September 21, 2018
Jenni Rachels Campaign Owner
Hi, Jeff. Our contractor crews are currently working in Saddle Tree and Winchester Place subdivisions in the Medina-Three Way area. We'll contact you once we are ready to build a service drop, and then we'll schedule an in-home installation. We certainly are looking forward to providing this service, and we're getting closer and closer to doing so. Thank you for your support!
4:09PM September 21, 2018
Jenni Rachels Campaign Owner
Hi, Christina. We have made a lot of progress in Richmond. We will soon begin service drops, and we'll email you before we build one to your house. Soon after, we'll schedule your in-home installation. Thanks for your interest.
3:42PM September 21, 2018
Jenni Rachels Campaign Owner
Hi, John. We have both your phone number and your email address on file, so we should be able to reach you. We will send an email before the service drops are made, and then we will call to schedule an in-home installation. If we cannot reach you by phone, we will try your email. Have a good day!
10:57PM September 18, 2018
Jeff Schultz
Could I get an update on Three Way. I saw service trucks on our road last week and see coils at the tops of the poles. Im on Barnett Road.
11:15AM September 18, 2018
Christina Santiago
How is it coming in Richmond Subdivision in Medina? It’s been a few weeks since they were here laying the lines
8:51AM September 17, 2018
John Moore
I was just wanting to check how I will be notified when I they are ready to run a drop to my house. I want to say that I selected to be E-mailed, but I just wanted to double check. I don't get good cell service when I am at home. If you could check that for me, I would greatly appreciate it.
10:34AM September 14, 2018
Jenni Rachels Campaign Owner
Misty, Bessie Bend is included in the Tiptonville zone.
6:16PM September 13, 2018
Misty Barker
Will Bessie Bend be covered aswell.
5:14PM September 13, 2018
Jenni Rachels Campaign Owner
Hi, Misty. We expect to begin construction in Tiptonville this fall and for it to be completed in the spring of 2019.
10:29AM September 13, 2018
Aaron Evans
How long until Richmond Subdivision in Medina receives service?
5:18PM September 12, 2018
Misty Barker
Do you have an estimate when the Tiptonville zone will start construction and end?