Otis Duck
They have installed the lines running to the poles and currently have them hanging there. What are the next steps until being internet ready?
Nick Gutierrez
Hi, Otis. There are several steps that will have to be completed before being internet ready. This includes constructing the main line, putting a service drop to the home, placing a NID (small gray box) to make a connection, splicing the fiber at your home, and then testing the light. Once we have received word that the home is ready to be connected, our team will reach out to you and schedule it at your convenience. Thank you for your support of Gibson Connect!
Sarah Williams
Hi, Darius. We apologize for the delay in responding. At this time, we are anticipating construction in the Bells zone to begin next spring, and for connections to be mostly completed by the fall. There are several variables that could impact this timeline such as weather, contractor staffing and materials availability. We will continue to communicate updates to our members through emails and on our social media pages. Thank you for your support of Gibson Connect!
11:21AM September 16, 2021
MAX DASHNAW
I just wanted to tell you I have the internet for awhile paying 69.95 and recently added a home phone. So We just need to add the cable. I would like to know how long will it take.
528 Cumberland St.
Medina, TN 38355
Billie Dashnaw
billiedashnaw@gmail.com
Nick Gutierrez
Hello, Max. I have contacted our Gibson Connect Tech Support team and they will be contacting you via your email for more information on our TV services. Thank you for your support of Gibson Connect!
10:42AM September 16, 2021
Tony Griffith
Any update on 617 Homestead Dr Troy Tn?
Nick Gutierrez
Hi, Tony. A member from our Gibson Connect team should be giving you a call soon. We are sorry for the delay! We appreciate your patience and support of Gibson Connect!
8:25PM September 15, 2021
Donny Bearden
Can you please provide an estimate as to when we will have service available at our address? Thank you
Josh Sanders
Hey Donny,
Your in the area of the world that Gibson doesn't really care about.
If recommend just moving into a city.
They love people in city limits.
That's where they spend all the grant money they get for hooking up internet to "RURAL" TN.
You know. The places that already have service.
Thanks, Gibson
8:29AM September 16, 2021
Sarah Williams
Hi, Donny. Your address appears to be a part of the Hop-In/Rives construction that is taking place. Currently, our best estimation is to have the area completed by late winter 2022. We do not yet have a specific timeframe for individual connections as there are several variables that could impact our estimates such as weather, contractor staffing, and material availability. We appreciate your support of Gibson Connect and look forward to serving you!
11:40AM September 14, 2021
DeAnna Bell
We had a crew out a few ago that ran wires to our house and a second crew came by hanging wires on the poles along our road. Just wondering when we will be connected as we have wires hanging around our back door area.
Thanks,
Sarah Williams
Hi, DeAnna. The service drop has been completed, but the fiber will still have to be spliced before it is ready for connection. We are anticipating to have the Hop-In/Rives area completed by late winter 2022, but there are several variables that could impact that timeline. We appreciate your patience and support of Gibson Connect!
12:49PM September 12, 2021
Otis Duck
When will I see construction on my road?
Sarah Williams
Hi, Otis. Your address is a part of the Troy zone, which we anticipate will be completed by spring 2022. Some of the Troy zone is under construction, currently, and the remainder of the zone will see construction beginning within a few weeks. There are several variables that could impact our projections such as materials availability, weather, and contractor staffing. Please continue to be patient with us as we work to bring this service to all of our eligible members. We appreciate your support of Gibson Connect and look forward to serving you!
8:02AM September 07, 2021
Bill Dycus
Have you started connecting homes in the Newbern zone yet and, if so, when did you start? Just trying to get a feel for how things are progressing. Thanks.
Nick Gutierrez
Hi, Bill. We are going to connect our members in the Newbern zone starting next week. We hope to have everyone connected in the next couple of months. However, please keep in mind that there are variables that could always impact the progress of our estimates, such as weather, contractor staffing, and materials availability. We appreciate your support of Gibson Connect!
12:12PM September 03, 2021
David Williamson
I live at 4077 Turner Road, Rives TN. A couple of weeks ago a crew was at my home putting up cables and yesterday a man came out and marked the underground power line. When should I expect to have service? David Williamson
Nick Gutierrez
Hi, David. Your address appears to be a part of the Hop-In/Rives construction that is taking place. Currently, our best estimation is to have the area completed by late winter 2022. Please keep in mind, there are several variables that could impact our estimates such as weather, contractor staffing, and material availability. We appreciate your patience and support of Gibson Connect!
Sarah Williams
Hi, Antonio. Your address is a part of the Troy zone, which we anticipate will be completed by spring 2022. Some of the Troy zone is under construction, currently, and the remainder of the zone will see construction beginning within a few weeks. There are several variables that could impact our projections such as materials availability, weather, and contractor staffing. We appreciate your support of Gibson Connect and look forward to serving you!
4:51PM August 31, 2021
Darryl McNeal
I am on Hwy 45 W and have wires hung at my home. That's about 3 miles south of Rives. I am wondering when I would be connected and can choose my package.
Sarah Williams
Hi, Darryl. I do not see a registration under your name, so it may be under something else. If you would like to call us at 731.562.6003 and ask to speak with me, Sarah Williams, I will get your home address and be able to give you a better estimate on your connection. Thank you for you support of Gibson Connect!
1:58PM August 30, 2021
Mallory Allen
I am just outside Union City in the Troy area on Beech Chapel Rd. Any updates on when we can expect construction to begin?
Sarah Williams
Hi, Mallory. Part of the original Troy zone is now included with the Hop-In grant area that is at the beginning stages of construction; and we are still on track for the remainder of the Troy zone to begin construction in a few weeks, around the beginning of October. There are variables that could always impact the progress of our estimates, such as weather, contractor staffing and materials availability. We will continue to keep members updated throughout the process via email and social media. Please be patient with us as we continue working to provide this service to all of our eligible members. We appreciate your support of Gibson Connect and look forward to serving you!
10:40PM August 26, 2021
Bill Dycus
What is included in the 250 mbps plan......meaning, is the modem included in that $49.99 price? If not, what is the monthly rental fee? Can I purchase my own modem as I have in the past with Spectrum? Are there any minimum requirements when purchasing a new modem for use on your system? Just trying to be prepared when installation happens.
And while I'm at it, I might ask like everyone else.........how about an update on my installation?
Thanks.
Sarah Williams
Hi, Bill. Yes, the modem is included in the $49.95 monthly price. You can purchase your own device, however, we do recommend you using the one provided by us. The primary reasoning for that is so if your device has an issue, our team can go in and see what is going on; with a personal modem, we can only see part of the device and can't always solve an issue that may arise if we can't find it. I would be happy to get one of our team members to reach out to you to explain more about that if you wish. Regarding your installation, I see that your service drop has been run, but that the fiber still has to be spliced before the connection will be ready. Connections are expected to start within the next week or two, so it should not be much longer. Thank you for your continued support of Gibson Connect!
9:20PM August 24, 2021
Danny Brooks
Can I get an update for brooks road in rives Tennessee
Nick Gutierrez
Hi, Danny. Your address appears to be a part of the Hop-In/Rives construction that is taking place. Currently, our best estimation is to have the area completed by late winter 2022. Please keep in mind, there are several variables that could impact our estimates such as weather, material availability, and contractor staffing. We appreciate your patience and support of Gibson Connect!
Nick Gutierrez
Hello, Stephen! We are currently working in your area. Our best estimation for you to be connected would be about a month from now. There are several variables that could impact our estimation such as the pandemic, weather, material availability, and contractor staffing. We appreciate your support of Gibson Connect!
8:42PM August 22, 2021
Tony Griffith
Got lines ran to my house in troy wondering if anyone knew how long it would take after that to get connected
Sarah Williams
Hi, Tony. It will be a few more weeks before we are ready to connect your home. There are still steps that will have to be completed including the fiber being spliced both at the main line and at your home, placing a NID (small gray box) to make connection and then testing the light. Once we have received word that the home is ready to be connected, our team will reach out to you and schedule it at your convenience. We appreciate your support of Gibson Connect and look forward to serving you, soon!
1:38PM August 19, 2021
daniell welch
I have notice they are out here on Enochs road in newbern. So when do we expect to get connected out here
Nick Gutierrez
Hi, Daniel. We are finishing some remaining work in the substation for the fiber to be ready for connection. At this time, we anticipate connections to begin in the Newbern zone by the end of August. Thank you for your support of Gibson Connect and look forward to serving you, soon!
4:57PM August 18, 2021
Tony Griffith
They came yesterday an ran wires from the pole to my house in Troy! The guy said it maybe couple weeks before I'm hooked up
Eli McClanahan
I'm in the Kentucky rollout area, which has been put on hold due to our state's laxness in following through on legislation. I was curious if this news report indicated Gibson was now able to apply for ARPA funding? Link: https://www.kaco.org/articles/rfp-issued-by-state-to-access-funding-for-broadband/
There are multiple Kentucky programs now that have supposed funding vectors for broadband, so I'm uncertain which of these Gibson is waiting for in regards to the Fulton-Hickman area rollout.
Nick Gutierrez
Hi, Mr. McClanahan. We are applying for the 2021 Kentucky Broadband Deployment Fund Grant. The application period just opened on August 11 and the submission deadline is October 25, 2021. We are actively working on the application and look forward to when we can begin the buildout in Kentucky. We are sorry for the delay. We know you need high-speed internet access as soon as possible, but we also want to do the buildout as economically as we can. This is why we’ve applied for all available grant funding in Tennessee and why we’re applying for available grant funding in Kentucky. We sincerely appreciate your patience and understanding.
2:35PM August 16, 2021
David Hendrix
When will they start hook ups for Sublett Rd? I should be in the Troy zone. I have noticed you have said other people that are near my residence are in the Rives/HopIn zone. The zone map is showing different.
Sarah Williams
Hey David. There are some roads around the Hop-In area that we will be building along with the area that was awarded grant funding. It does appear that Sublett Rd. is set to be included in this construction, however, I do not see your name specifically registered on that road. We are just in the beginning stages of work in the Hop-In area, so connections are still several weeks out. If you would like to call us at 731.562.6003 and ask to speak with me, Sarah Williams, I will be happy to provide you a better update once I know your specific address. Thank you for your support of Gibson Connect!
11:50AM August 14, 2021
George Rutledge
I was connected last Monday, we are pleased so far, But When I want to sign up to have my bill charges to credit card just as I do my electoral bill, I am hitting roadblocks, the everyone I,ve talked to says go to web site and set it up, and I have tried that on your non-user friendly site.
I need someone to tell me how to use site.
Thanks
Sarah Williams
Hi, George. I apologize for the trouble you have experienced in setting up your card draft. There are a couple of different ways you can do it, and I will be glad to assist you with that. Please give us a call at 731.562.6003 and ask to speak with Sarah Williams. Thank you for being a Gibson Connect subscriber!
Sarah Williams
Hi, Jeanie. We are finishing some remaining work in the substation for the fiber to be ready for connection. At this time, we anticipate connections to begin in the Newbern zone by the end of August. We appreciate your support of Gibson Connect and look forward to serving you, soon!
6:33PM August 03, 2021
Destiny Cunningham
Hey I was wondering if yall have any updates for the Fulton area?
Sarah Williams
Destiny, I have gotten an update on where we are with the Kentucky build. We're still in a holding pattern while Kentucky continues to prepare to launch the grant application. We are hopeful to have our documents submitted next month, or as soon as the state of Kentucky begins accepting them. We're sorry for the temporary delay, but we are thankful for the grant opportunity. It can help us get high-speed internet access for our members in a much more affordable way. We appreciate your patience and support!
3:41PM August 06, 2021
Sarah Williams
Hi, Destiny. I apologize for the delay in responding. I have reached out for an update from our team regarding the Kentucky zones and where we are in applying for grants. As soon as I have the updates on where we are, I will be happy to communicate those with you. Thank you for your support of Gibson Connect!
6:52PM July 30, 2021
Brady Wills
I was just wondering how much longer before East Hwy. 21, Troy area will be connected? I have noticed some workers in the area this week.
Sarah Williams
Hi, Brady. Your address appears to be a part of the Hop-In/Rives construction that is taking place. We are in the early stages of construction, but you will see activity picking up in the coming weeks. As of now, our best estimate is to have the area completed by late winter 2022. Of course, connections will begin prior to that, but we do not have an exact timeline for the area. There are several variables that could impact the estimates we have such as weather, material availability and contractor staffing. Thank you for your support of Gibson Connect. We look forward to serving you, soon!
10:07AM July 29, 2021
Josh Sanders
You just put lines up on Wiley Neely Road in Troy. When can we expect service for internet?
Sarah Williams
Josh, you are the only Josh Sanders that we have registered on Wiley Neely Rd., and it is indeed a part of the Hop-In/Rives construction. As I mentioned earlier, we are just now starting construction and we estimate to have the area completed by late winter 2022. That is the best estimate that we have as of now, but we will continue to update members as new information is available.
5:58PM August 02, 2021
Josh Sanders
I believe I'm in the Troy zone.
Can you double check and get me an eta?
1:55PM July 30, 2021
Sarah Williams
Hi, Josh. This area is a part of the Hop-In/Rives construction that is taking place. We are in the early stages of construction, but you will see activity picking up in the coming weeks. As of now, our best estimate is to have the area completed by late winter 2022. Of course, connections will begin prior to that, but we do not have an exact timeline for the area. There are several variables that could impact the estimates we have such as weather, material availability and contractor staffing. Thank you for your support of Gibson Connect. We look forward to serving you, soon!
10:43PM September 21, 2021
Otis Duck
They have installed the lines running to the poles and currently have them hanging there. What are the next steps until being internet ready?
12:04PM September 22, 2021
Nick Gutierrez
Hi, Otis. There are several steps that will have to be completed before being internet ready. This includes constructing the main line, putting a service drop to the home, placing a NID (small gray box) to make a connection, splicing the fiber at your home, and then testing the light. Once we have received word that the home is ready to be connected, our team will reach out to you and schedule it at your convenience. Thank you for your support of Gibson Connect!
10:44AM September 17, 2021
Darius Armstrong
Update for my address
8:38AM September 21, 2021
Sarah Williams
Hi, Darius. We apologize for the delay in responding. At this time, we are anticipating construction in the Bells zone to begin next spring, and for connections to be mostly completed by the fall. There are several variables that could impact this timeline such as weather, contractor staffing and materials availability. We will continue to communicate updates to our members through emails and on our social media pages. Thank you for your support of Gibson Connect!
11:21AM September 16, 2021
MAX DASHNAW
I just wanted to tell you I have the internet for awhile paying 69.95 and recently added a home phone. So We just need to add the cable. I would like to know how long will it take. 528 Cumberland St. Medina, TN 38355 Billie Dashnaw billiedashnaw@gmail.com
4:38PM September 16, 2021
Nick Gutierrez
Hello, Max. I have contacted our Gibson Connect Tech Support team and they will be contacting you via your email for more information on our TV services. Thank you for your support of Gibson Connect!
10:42AM September 16, 2021
Tony Griffith
Any update on 617 Homestead Dr Troy Tn?
4:54PM September 16, 2021
Nick Gutierrez
Hi, Tony. A member from our Gibson Connect team should be giving you a call soon. We are sorry for the delay! We appreciate your patience and support of Gibson Connect!
8:25PM September 15, 2021
Donny Bearden
Can you please provide an estimate as to when we will have service available at our address? Thank you
7:25PM November 30, 2021
Josh Sanders
Hey Donny, Your in the area of the world that Gibson doesn't really care about. If recommend just moving into a city. They love people in city limits. That's where they spend all the grant money they get for hooking up internet to "RURAL" TN. You know. The places that already have service. Thanks, Gibson
8:29AM September 16, 2021
Sarah Williams
Hi, Donny. Your address appears to be a part of the Hop-In/Rives construction that is taking place. Currently, our best estimation is to have the area completed by late winter 2022. We do not yet have a specific timeframe for individual connections as there are several variables that could impact our estimates such as weather, contractor staffing, and material availability. We appreciate your support of Gibson Connect and look forward to serving you!
11:40AM September 14, 2021
DeAnna Bell
We had a crew out a few ago that ran wires to our house and a second crew came by hanging wires on the poles along our road. Just wondering when we will be connected as we have wires hanging around our back door area. Thanks,
2:52PM September 14, 2021
Sarah Williams
Hi, DeAnna. The service drop has been completed, but the fiber will still have to be spliced before it is ready for connection. We are anticipating to have the Hop-In/Rives area completed by late winter 2022, but there are several variables that could impact that timeline. We appreciate your patience and support of Gibson Connect!
12:49PM September 12, 2021
Otis Duck
When will I see construction on my road?
2:38PM September 13, 2021
Sarah Williams
Hi, Otis. Your address is a part of the Troy zone, which we anticipate will be completed by spring 2022. Some of the Troy zone is under construction, currently, and the remainder of the zone will see construction beginning within a few weeks. There are several variables that could impact our projections such as materials availability, weather, and contractor staffing. Please continue to be patient with us as we work to bring this service to all of our eligible members. We appreciate your support of Gibson Connect and look forward to serving you!
8:02AM September 07, 2021
Bill Dycus
Have you started connecting homes in the Newbern zone yet and, if so, when did you start? Just trying to get a feel for how things are progressing. Thanks.
11:01AM September 07, 2021
Nick Gutierrez
Hi, Bill. We are going to connect our members in the Newbern zone starting next week. We hope to have everyone connected in the next couple of months. However, please keep in mind that there are variables that could always impact the progress of our estimates, such as weather, contractor staffing, and materials availability. We appreciate your support of Gibson Connect!
12:12PM September 03, 2021
David Williamson
I live at 4077 Turner Road, Rives TN. A couple of weeks ago a crew was at my home putting up cables and yesterday a man came out and marked the underground power line. When should I expect to have service? David Williamson
3:49PM September 07, 2021
Nick Gutierrez
Hi, David. Your address appears to be a part of the Hop-In/Rives construction that is taking place. Currently, our best estimation is to have the area completed by late winter 2022. Please keep in mind, there are several variables that could impact our estimates such as weather, contractor staffing, and material availability. We appreciate your patience and support of Gibson Connect!
5:46PM August 31, 2021
Antonio Rodriguez
when will my area be completed?
8:50AM September 01, 2021
Sarah Williams
Hi, Antonio. Your address is a part of the Troy zone, which we anticipate will be completed by spring 2022. Some of the Troy zone is under construction, currently, and the remainder of the zone will see construction beginning within a few weeks. There are several variables that could impact our projections such as materials availability, weather, and contractor staffing. We appreciate your support of Gibson Connect and look forward to serving you!
4:51PM August 31, 2021
Darryl McNeal
I am on Hwy 45 W and have wires hung at my home. That's about 3 miles south of Rives. I am wondering when I would be connected and can choose my package.
8:41AM September 01, 2021
Sarah Williams
Hi, Darryl. I do not see a registration under your name, so it may be under something else. If you would like to call us at 731.562.6003 and ask to speak with me, Sarah Williams, I will get your home address and be able to give you a better estimate on your connection. Thank you for you support of Gibson Connect!
1:58PM August 30, 2021
Mallory Allen
I am just outside Union City in the Troy area on Beech Chapel Rd. Any updates on when we can expect construction to begin?
4:58PM August 30, 2021
Sarah Williams
Hi, Mallory. Part of the original Troy zone is now included with the Hop-In grant area that is at the beginning stages of construction; and we are still on track for the remainder of the Troy zone to begin construction in a few weeks, around the beginning of October. There are variables that could always impact the progress of our estimates, such as weather, contractor staffing and materials availability. We will continue to keep members updated throughout the process via email and social media. Please be patient with us as we continue working to provide this service to all of our eligible members. We appreciate your support of Gibson Connect and look forward to serving you!
10:40PM August 26, 2021
Bill Dycus
What is included in the 250 mbps plan......meaning, is the modem included in that $49.99 price? If not, what is the monthly rental fee? Can I purchase my own modem as I have in the past with Spectrum? Are there any minimum requirements when purchasing a new modem for use on your system? Just trying to be prepared when installation happens. And while I'm at it, I might ask like everyone else.........how about an update on my installation? Thanks.
8:32AM August 27, 2021
Sarah Williams
Hi, Bill. Yes, the modem is included in the $49.95 monthly price. You can purchase your own device, however, we do recommend you using the one provided by us. The primary reasoning for that is so if your device has an issue, our team can go in and see what is going on; with a personal modem, we can only see part of the device and can't always solve an issue that may arise if we can't find it. I would be happy to get one of our team members to reach out to you to explain more about that if you wish. Regarding your installation, I see that your service drop has been run, but that the fiber still has to be spliced before the connection will be ready. Connections are expected to start within the next week or two, so it should not be much longer. Thank you for your continued support of Gibson Connect!
9:20PM August 24, 2021
Danny Brooks
Can I get an update for brooks road in rives Tennessee
9:15AM August 25, 2021
Nick Gutierrez
Hi, Danny. Your address appears to be a part of the Hop-In/Rives construction that is taking place. Currently, our best estimation is to have the area completed by late winter 2022. Please keep in mind, there are several variables that could impact our estimates such as weather, material availability, and contractor staffing. We appreciate your patience and support of Gibson Connect!
6:43PM August 23, 2021
Stephen Livingston
Update for me please
3:13PM August 24, 2021
Nick Gutierrez
Hello, Stephen! We are currently working in your area. Our best estimation for you to be connected would be about a month from now. There are several variables that could impact our estimation such as the pandemic, weather, material availability, and contractor staffing. We appreciate your support of Gibson Connect!
8:42PM August 22, 2021
Tony Griffith
Got lines ran to my house in troy wondering if anyone knew how long it would take after that to get connected
8:26AM August 23, 2021
Sarah Williams
Hi, Tony. It will be a few more weeks before we are ready to connect your home. There are still steps that will have to be completed including the fiber being spliced both at the main line and at your home, placing a NID (small gray box) to make connection and then testing the light. Once we have received word that the home is ready to be connected, our team will reach out to you and schedule it at your convenience. We appreciate your support of Gibson Connect and look forward to serving you, soon!
1:38PM August 19, 2021
daniell welch
I have notice they are out here on Enochs road in newbern. So when do we expect to get connected out here
5:28PM August 20, 2021
Nick Gutierrez
Hi, Daniel. We are finishing some remaining work in the substation for the fiber to be ready for connection. At this time, we anticipate connections to begin in the Newbern zone by the end of August. Thank you for your support of Gibson Connect and look forward to serving you, soon!
4:57PM August 18, 2021
Tony Griffith
They came yesterday an ran wires from the pole to my house in Troy! The guy said it maybe couple weeks before I'm hooked up
10:40PM August 17, 2021
Eli McClanahan
I'm in the Kentucky rollout area, which has been put on hold due to our state's laxness in following through on legislation. I was curious if this news report indicated Gibson was now able to apply for ARPA funding? Link: https://www.kaco.org/articles/rfp-issued-by-state-to-access-funding-for-broadband/ There are multiple Kentucky programs now that have supposed funding vectors for broadband, so I'm uncertain which of these Gibson is waiting for in regards to the Fulton-Hickman area rollout.
6:07PM August 18, 2021
Nick Gutierrez
Hi, Mr. McClanahan. We are applying for the 2021 Kentucky Broadband Deployment Fund Grant. The application period just opened on August 11 and the submission deadline is October 25, 2021. We are actively working on the application and look forward to when we can begin the buildout in Kentucky. We are sorry for the delay. We know you need high-speed internet access as soon as possible, but we also want to do the buildout as economically as we can. This is why we’ve applied for all available grant funding in Tennessee and why we’re applying for available grant funding in Kentucky. We sincerely appreciate your patience and understanding.
2:35PM August 16, 2021
David Hendrix
When will they start hook ups for Sublett Rd? I should be in the Troy zone. I have noticed you have said other people that are near my residence are in the Rives/HopIn zone. The zone map is showing different.
4:41PM August 16, 2021
Sarah Williams
Hey David. There are some roads around the Hop-In area that we will be building along with the area that was awarded grant funding. It does appear that Sublett Rd. is set to be included in this construction, however, I do not see your name specifically registered on that road. We are just in the beginning stages of work in the Hop-In area, so connections are still several weeks out. If you would like to call us at 731.562.6003 and ask to speak with me, Sarah Williams, I will be happy to provide you a better update once I know your specific address. Thank you for your support of Gibson Connect!
11:50AM August 14, 2021
George Rutledge
I was connected last Monday, we are pleased so far, But When I want to sign up to have my bill charges to credit card just as I do my electoral bill, I am hitting roadblocks, the everyone I,ve talked to says go to web site and set it up, and I have tried that on your non-user friendly site. I need someone to tell me how to use site. Thanks
8:20AM August 16, 2021
Sarah Williams
Hi, George. I apologize for the trouble you have experienced in setting up your card draft. There are a couple of different ways you can do it, and I will be glad to assist you with that. Please give us a call at 731.562.6003 and ask to speak with Sarah Williams. Thank you for being a Gibson Connect subscriber!
10:16PM August 10, 2021
jeanie weldon
Are there any updates for Newbern ?
4:22PM August 11, 2021
Sarah Williams
Hi, Jeanie. We are finishing some remaining work in the substation for the fiber to be ready for connection. At this time, we anticipate connections to begin in the Newbern zone by the end of August. We appreciate your support of Gibson Connect and look forward to serving you, soon!
6:33PM August 03, 2021
Destiny Cunningham
Hey I was wondering if yall have any updates for the Fulton area?
10:57AM August 10, 2021
Sarah Williams
Destiny, I have gotten an update on where we are with the Kentucky build. We're still in a holding pattern while Kentucky continues to prepare to launch the grant application. We are hopeful to have our documents submitted next month, or as soon as the state of Kentucky begins accepting them. We're sorry for the temporary delay, but we are thankful for the grant opportunity. It can help us get high-speed internet access for our members in a much more affordable way. We appreciate your patience and support!
3:41PM August 06, 2021
Sarah Williams
Hi, Destiny. I apologize for the delay in responding. I have reached out for an update from our team regarding the Kentucky zones and where we are in applying for grants. As soon as I have the updates on where we are, I will be happy to communicate those with you. Thank you for your support of Gibson Connect!
6:52PM July 30, 2021
Brady Wills
I was just wondering how much longer before East Hwy. 21, Troy area will be connected? I have noticed some workers in the area this week.
10:54AM August 02, 2021
Sarah Williams
Hi, Brady. Your address appears to be a part of the Hop-In/Rives construction that is taking place. We are in the early stages of construction, but you will see activity picking up in the coming weeks. As of now, our best estimate is to have the area completed by late winter 2022. Of course, connections will begin prior to that, but we do not have an exact timeline for the area. There are several variables that could impact the estimates we have such as weather, material availability and contractor staffing. Thank you for your support of Gibson Connect. We look forward to serving you, soon!
10:07AM July 29, 2021
Josh Sanders
You just put lines up on Wiley Neely Road in Troy. When can we expect service for internet?
8:18AM August 03, 2021
Sarah Williams
Josh, you are the only Josh Sanders that we have registered on Wiley Neely Rd., and it is indeed a part of the Hop-In/Rives construction. As I mentioned earlier, we are just now starting construction and we estimate to have the area completed by late winter 2022. That is the best estimate that we have as of now, but we will continue to update members as new information is available.
5:58PM August 02, 2021
Josh Sanders
I believe I'm in the Troy zone. Can you double check and get me an eta?
1:55PM July 30, 2021
Sarah Williams
Hi, Josh. This area is a part of the Hop-In/Rives construction that is taking place. We are in the early stages of construction, but you will see activity picking up in the coming weeks. As of now, our best estimate is to have the area completed by late winter 2022. Of course, connections will begin prior to that, but we do not have an exact timeline for the area. There are several variables that could impact the estimates we have such as weather, material availability and contractor staffing. Thank you for your support of Gibson Connect. We look forward to serving you, soon!