Sarah Williams
Hey, Bill. We are progressing through the Obion zone, currently. We have started connecting members in town, and are working on construction in the rural areas of the zone. I see that your service drop has been placed, but the fiber has not yet been spliced. Once we receive word that the splicing has been completed and there is light to the home, our team will reach out and contact you to schedule your installation. It should not be much longer. Thank you for supporting Gibson Connect!
10:12PM January 07, 2021
Tiffany Green
Any idea on ira barker road? I literally have no service at all we're I live. Can't call text internet nothing...so getting this asap would be awesome.
Sarah Williams
Hi, Tiffany. We are progressing through the Obion zone, currently. We have started connecting members in town, and are working on construction in the rural areas of the zone. I see that your service drop has been placed, but the fiber has not yet been spliced. Once we receive word that the splicing has been completed and there is light to the home, our team will reach out and contact you to schedule your installation. It should not be much longer. Thank you for supporting Gibson Connect!
2:34PM January 07, 2021
Phillip Cottrell
I would also like to know some timeline on the Newbern area. I can't find any new information.
Sarah Williams
Hi, Phillip. We are currently wrapping up the remaining zones of the Phase II buildout, and have started the early construction in Phase III. We do not yet have an updated estimate to connections in the Newbern area, but are still hopeful to see them beginning in the summer or early fall. We will update members as we get into the construction of Phase III or if there are any changes. We appreciate your support of Gibson Connect and look forward to serving you!
1:58PM January 07, 2021
Rick Isbell
I have read previous comments concerning the Newbern zone, but the scorecard has change colors and listing order since then. Any predictions for Newbern?
Sarah Williams
Hi, Rick. We did update the zones to different colors, but we have not changed the timeline for the Newbern zone. We are currently wrapping up the remaining zones of the Phase II buildout, and have started the early construction in Phase III. We do not yet have an updated estimate to connections in the Newbern area, but are still hopeful to see them beginning in the summer or early fall. We will update members as we get into the construction of Phase III or if there are any changes. We appreciate your support of Gibson Connect and look forward to serving you!
1:53PM January 07, 2021
Jason Moss
Any idea when they will complete the home instillations on hwy 157? at walnut log. the box on the house was installed right before Christmas, but have not recived a call yet to complete it inside the house. or do I need to call to set up a time
Sarah Williams
Hi, Jason. We are are currently doing a second pass through the Woodland Mills zone to complete the remaining members that have not yet been connected. I see that your service drop has been completed, but the fiber still needs to be spliced before your installation will be ready. Crews are still active all throughout the area working, so it should not be long before you are ready for connection. Once we receive word that the splicing has been done and everything is ready, our team will reach out to you to schedule your installation. We appreciate your support, and look forward to serving you, soon!
1:57PM January 06, 2021
Ricky Horton
Any update on the Walter Whipple Road lines. They have run lines down Walter Whipple Road and have run a drop to my utility pole. Looks like they have made the splice at the road. They have also sprayed markings on the ground before they dig. My utilities are underground. I have not seen anyone working this area for a couple of weeks now. I thought we were to be connected before the end of 2020. When can we expect to be connected and in service.
Sarah Williams
Hi, Ricky. It appears that the service drop to your home has not yet been placed, which is why the markings are on the ground. Your service will be underground, so once they have completed your drop, they will be able to get the fiber spliced at the home and you will be ready for connection. We were hopeful to have the majority of the area connected prior to the end of 2020, and we do, but there are still members we are working to connect. We are doing a second pass through of the area currently, to finish up the locations that are still awaiting service. It should not be much longer, at all!
10:39PM January 05, 2021
Patrick Carey
Hi, I heard they were connecting lines to houses in my area today. I am worried since many people seem to have trouble finding our place and tend to get it mixed up with the house across the street. Is there a way to be sure they don't accidently miss our house and connect to someone else's house by accident?
Sarah Williams
Hi, Patrick. We have not yet started placing service drops in the Rutherford zone. Once contractors begin working on these, if they have a question or an issue locating your home, they will reach out to you to verify they are at the correct residence. If we have any problems, we will be sure to contact you and make sure we have your home and not someone else's. Thank you for your question, and for supporting Gibson Connect. We look forward to serving you, soon!
10:40PM January 05, 2021
Patrick Carey
PS. We live in Rutherford on North Trenton street.
9:11PM January 03, 2021
Amanda Sutton
Hello, any idea when Claude Tucker Road will have service?
Sarah Williams
Hi, Amanda. We are actively working and connecting members around Claude Tucker Road. There is still some splicing work that needs to be done for members before connection is ready, but it should not be much longer until you receive a call to schedule your installation. Thank you for your support of Gibson Connect. We look forward to serving you, soon!
5:47AM January 03, 2021
Darius Armstrong
I just registered and moved to bells. I live in a new construction zone and there is no good internet providers that can help? How long would I have to wait for this opportunity with Gibson connect?
Sarah Williams
Hi, Darius. The Bells zone recently met its goal in mid-October. We are working to finish up the remaining parts of Phase II, and will begin Phase III following its completion in the next couple of weeks. We will communicate more information about the Bells zone once it has been determined. Thank you for your support of Gibson Connect!
2:32AM December 26, 2020
Dianne Davis
Any updates on Bells? Every time I ask they always say a couple of years and still don’t know anymore than i did since the day i signed up which has been at least a year. I’ve told everyone i know to signup. Just wondering
Sarah Williams
Hi, Danny. Yes, our TV services come with DVR capabilities, as well as a play-back feature for shows that have aired in the last 72 hours. Our technicians will be able to show you how to do that when they come to perform your installation.
8:50AM December 29, 2020
danny courtney
Sarah, will I be able to record my shows on my tv service?
8:38AM December 28, 2020
Sarah Williams
Hi, Dianne. The Bells zone has just recently met its goal. We are working to finish up the remaining parts of Phase II, and will begin Phase III following its completion in the next couple of weeks. We will communicate more information about the Bells zone once it has been determined. Thank you for your support of Gibson Connect!
danny courtney
I was told by the crew that they had to have to be done by December 15 but I haven't heard from them. How will I be notified so I can make sure that I am home?
Sarah Williams
Hi, Danny. You will receive a call from our team once we have received word that your home is ready for connection. If you need to update your best contact number, please give us a call at 731.562.6000 and someone will be glad to assist you. We look forward to serving you, soon!
7:08AM December 10, 2020
Sandra F Bagwell
I am so enjoying my new internet service with Gibson Connect but I have one sm problem. I can not get a good signal in the room at the back of the house. This is a 124 year old house and this has been a problem with other internet services so this is nothing new but I wondered if you have a signal booster or extender that I could place in the lower end of the house that would take care this problem. Do I need to call the tech support to get this problem solved?
Sarah Williams
Hi, Sandra. Yes, we do have devices that can help you with this problem! Please give us a call at 731.562.6001 and one of our team members will be happy to help. Thank you for being a Gibson Connect subscriber!
4:26PM December 08, 2020
JACQUELYN MOODY
We are on Mt Zion rd. Our yard is marked with orange paint and there have been crews in the area trenching. When should we expect to be connected?
Sarah Williams
Hi, Jacquelyn. I see that your service drop has been completed, but crews have not yet spliced the fiber. We are hopeful to have the majority of this zone connected by the end of the year. Contractors are working throughout the area on several different steps, and trying to get members connected as quickly as they can. Please continue to be patient with us as we work to bring this service to all of our eligible members. We appreciate your support of Gibson Connect, and look forward to serving you, soon!
2:37PM December 04, 2020
David Parks
I have had lots of activity in my neighborhood in the past but never did get an overhead line to the utility pole that my neighbor and I will be using to service us. I do have an underground conduit from that pole to my house. I had a man show up about 3 weeks ago to mount the box on the house but then he abruptly left, I suppose because there was no cable run. I just don't won't to be delayed with installation.
Sarah Williams
Hi, David. We have contractors working on several different steps all throughout the Woodland Mills zone, including crews going ahead and placing the NID on the side of the home, even if the service drop has not yet been completed. I can see that your service drop has not yet been placed, so they are not yet ready to splice the fiber. Crews are working as quickly as they can to complete the majority of the Woodland Mills zone by the end of the year, so it should not be too much longer. Please continue to be patient with us as we work to connect as many members as possible. Thank you for your support of Gibson Connect.
8:59PM December 02, 2020
Preston Butler
I’m in Kenton when will I get connected??
Sarah Williams
Hi, Preston. Kenton will be the second zone built as part of our Phase III construction. At this time, the best estimate for when we expect to begin connections in the Kenton zone is next spring or early summer. We will continue to update members as we begin construction and get closer to connections. Thank you for your support of Gibson Connect!
8:24AM November 24, 2020
Kyle Dugger
We now have the grey fiber box mounted to our house but it is not spliced at the pole. In fact it looks like the box where the splices are made has fallen from the pole and is hanging upside down from cables. Do we need to call to schedule a time to have the service connected?
Kyle Dugger
Thank you so much for getting back with me so quickly!
2:42PM November 24, 2020
Sarah Williams
Hi, Kyle. I have taken a look at your address, and it is not quite ready for connection. You are correct that the fiber has not yet been spliced; the reason the box is hanging down is so that a crew can come by and splice it at the ground to finish up the construction process. Once we have been notified that the splicing is completed and you have a light reading, our Gibson Connect team will reach out to you at the number you provided during registration. There are several locations that are still awaiting splicing to be connected, but we are working as quickly as we can to complete this zone. Please continue to be patient with us as we work throughout the zone. We appreciate your support of Gibson Connect, and look forward to serving you, soon!
12:56PM November 16, 2020
Threase Stephens
Can't find where on the website to pay the$20 registration fee. Please explain where to do this. Thank you
Sarah Williams
Hi, Threase. David is correct in helping you; you can type your address in the gray box on the right side of the page to get started, and it will walk you through the registration and payment of the $20. If you prefer to speak with someone, you can call us at 731.562.6000 and speak with a representative to complete your registration, as well. If you still have questions, please let us know and we will be glad to help. Thank you for your interest in Gibson Connect!
And thank you, David Keith, for being so courteous to help assist another member with the registration process. We appreciate your help!
8:31PM November 16, 2020
David Keith
How can I sign up? You can register through join.gibsonconnect.com, call 1-844-859-6767 or come by your local Gibson EMC member service center (during regular business hours). If registering from the site, enter your address in the grey box on the right. There is a $20 registration fee that will apply to your first month’s bill, and you will be required to make a one year commitment. Registration will enable you to avoid paying a $200 connection fee later.
Or you can call that number or by their Office ;)... "Other Ways" as listed above...
8:27PM November 16, 2020
David Keith
This part mainly ---> Just enter your address in the box to the right to get started.
8:26PM November 16, 2020
David Keith
Did You Do Step 2?
How does the process work?
Step 1: Check out our available packages using the Products tab above. See the participation requirement for your community by clicking the Zones tab. You will drive our construction process. When a zone hits the required participation level, our board will vote to move forward.
Step 2: Register today! Registering today costs just $20 and will apply toward your first Gibson Connect bill (when internet service is received). Registering now also enables you to avoid a $200 connection fee later. Just enter your address in the box to the right to get started.
Step 3: Meet your community zone requirement sooner by encouraging your neighbors to sign up too. Follow the Gibson Connect Facebook page so you can share important posts with family and friends.
This is how I signed up anyway ;)...
10:32AM November 12, 2020
Joseph Smith
Is there any estimation on a timeline for the Newbern area?
Nick Gutierrez
Hi, Joseph. The Newbern zone will be the third zone built in Phase III. At this time, our best estimate for when we expect to begin connecting members in the Newbern zone is summer or early fall of 2021. Please understand, however, that that there are many variables that can impact the progress of our work and cause delays. We appreciate your support of Gibson Connect and look forward to serving you!
8:51AM November 11, 2020
Burt Laster
good morning,
are the ip addresses that are given to each service connection static (never changing)
thanks
Nick Gutierrez
Hi, Burt. The IP addresses given can and does change, however, we do offer static IP addresses for an additional monthly charge. If you would like more information, please call our tech support at 731-562-6001. Hope you have a great day!
1:23PM November 12, 2020
Burt Laster
guess this question does not need to be answered
2:17PM November 05, 2020
Kyle Dugger
Good afternoon,
We are seeing crews working on getting our neighbors connected so we called about when ours might be next on the list. We were told that there were still right of trimming that had to be done in our yard. That work was done over a month ago so it didn't really make any sense and the person on the phone could not provided any more details. Any idea on where the disconnect is between the right of way work and Gibson Connect?
Sarah Williams
Kyle, we are glad to hear that crews have already been out. There were some things that needed to be finished, which is why your service drop had not been completed. The contractors are aware that the right of way was being worked on, so it should not be long and your service drop will be placed. Thank you for reaching out to us!
2:38PM November 06, 2020
Kyle Dugger
Thank you for checking on this for me. The crews just left our house. I guess that they did not trim everything that was needed the first time around. I hope that the yard was solid this time so they don't have to come back to fill in divots from the trucks like the first time. Hopefully no cut fences this time either.
8:50AM November 06, 2020
Sarah Williams
Hi, Kyle. We apologize for any inconvenience and any confusion regarding your service drop. I have spoken with one of our team members and they are looking into the right of way job that was needed for your home. If the ROW has been completed, it could still take a little while for the crew to come back and complete your service drop because they are in a different area. Once we have more specific information to share, I will reach out to you and try to provide a better update and idea on when your construction will be completed. We appreciate your support of Gibson Connect and look forward to serving you!
8:35AM October 30, 2020
Rita AlexanderCampaign Owner
Hi, Jeff. I'm so sorry there was damage to your yard. Our Gibson Connect technician supervisor will attempt to reach you by telephone today using the mobile number associated with your Gibson EMC account. We will make the needed repairs. We appreciate your business and hope you have a good weekend!
Jeff Palmer
We live in Three Way and have Gibson Connect. Recently our new neighbor had services installed by GC technicians for their home. The GC technicians did quite a bit of damage to our yard (trench, tire tread marks, etc.) and left without saying anything or offering to repair. Is there a policy about yard repairs where GC disturbs the lawn? Thank you.
Jeff
Tim " Ozzy" Czernik
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David Parks
David Parks
My underground utilities have been marked in preparation for the installation of the new service. Will I be contacted before any trenching is done as I need to point out potential trouble spots?
Sarah Williams
Hi, David. No, you are not notified prior to the any trenching work when the service drop is placed. If you have personal services such as a well, dog fence, etc., you will be responsible for marking them when you see other locates that have been completed. If you have other questions, please give us a call at 731.562.6000 as soon as possible so that we can try and understand what you are referencing. Thank you for your question and your support of Gibson Connect!
5:18AM January 08, 2021
Bill Hayden
Any update on the Elbridge area ?
8:31AM January 08, 2021
Sarah Williams
Hey, Bill. We are progressing through the Obion zone, currently. We have started connecting members in town, and are working on construction in the rural areas of the zone. I see that your service drop has been placed, but the fiber has not yet been spliced. Once we receive word that the splicing has been completed and there is light to the home, our team will reach out and contact you to schedule your installation. It should not be much longer. Thank you for supporting Gibson Connect!
10:12PM January 07, 2021
Tiffany Green
Any idea on ira barker road? I literally have no service at all we're I live. Can't call text internet nothing...so getting this asap would be awesome.
8:30AM January 08, 2021
Sarah Williams
Hi, Tiffany. We are progressing through the Obion zone, currently. We have started connecting members in town, and are working on construction in the rural areas of the zone. I see that your service drop has been placed, but the fiber has not yet been spliced. Once we receive word that the splicing has been completed and there is light to the home, our team will reach out and contact you to schedule your installation. It should not be much longer. Thank you for supporting Gibson Connect!
2:34PM January 07, 2021
Phillip Cottrell
I would also like to know some timeline on the Newbern area. I can't find any new information.
3:42PM January 07, 2021
Sarah Williams
Hi, Phillip. We are currently wrapping up the remaining zones of the Phase II buildout, and have started the early construction in Phase III. We do not yet have an updated estimate to connections in the Newbern area, but are still hopeful to see them beginning in the summer or early fall. We will update members as we get into the construction of Phase III or if there are any changes. We appreciate your support of Gibson Connect and look forward to serving you!
1:58PM January 07, 2021
Rick Isbell
I have read previous comments concerning the Newbern zone, but the scorecard has change colors and listing order since then. Any predictions for Newbern?
3:41PM January 07, 2021
Sarah Williams
Hi, Rick. We did update the zones to different colors, but we have not changed the timeline for the Newbern zone. We are currently wrapping up the remaining zones of the Phase II buildout, and have started the early construction in Phase III. We do not yet have an updated estimate to connections in the Newbern area, but are still hopeful to see them beginning in the summer or early fall. We will update members as we get into the construction of Phase III or if there are any changes. We appreciate your support of Gibson Connect and look forward to serving you!
1:53PM January 07, 2021
Jason Moss
Any idea when they will complete the home instillations on hwy 157? at walnut log. the box on the house was installed right before Christmas, but have not recived a call yet to complete it inside the house. or do I need to call to set up a time
3:45PM January 07, 2021
Sarah Williams
Hi, Jason. We are are currently doing a second pass through the Woodland Mills zone to complete the remaining members that have not yet been connected. I see that your service drop has been completed, but the fiber still needs to be spliced before your installation will be ready. Crews are still active all throughout the area working, so it should not be long before you are ready for connection. Once we receive word that the splicing has been done and everything is ready, our team will reach out to you to schedule your installation. We appreciate your support, and look forward to serving you, soon!
1:57PM January 06, 2021
Ricky Horton
Any update on the Walter Whipple Road lines. They have run lines down Walter Whipple Road and have run a drop to my utility pole. Looks like they have made the splice at the road. They have also sprayed markings on the ground before they dig. My utilities are underground. I have not seen anyone working this area for a couple of weeks now. I thought we were to be connected before the end of 2020. When can we expect to be connected and in service.
9:07AM January 07, 2021
Sarah Williams
Hi, Ricky. It appears that the service drop to your home has not yet been placed, which is why the markings are on the ground. Your service will be underground, so once they have completed your drop, they will be able to get the fiber spliced at the home and you will be ready for connection. We were hopeful to have the majority of the area connected prior to the end of 2020, and we do, but there are still members we are working to connect. We are doing a second pass through of the area currently, to finish up the locations that are still awaiting service. It should not be much longer, at all!
10:39PM January 05, 2021
Patrick Carey
Hi, I heard they were connecting lines to houses in my area today. I am worried since many people seem to have trouble finding our place and tend to get it mixed up with the house across the street. Is there a way to be sure they don't accidently miss our house and connect to someone else's house by accident?
9:26AM January 06, 2021
Sarah Williams
Hi, Patrick. We have not yet started placing service drops in the Rutherford zone. Once contractors begin working on these, if they have a question or an issue locating your home, they will reach out to you to verify they are at the correct residence. If we have any problems, we will be sure to contact you and make sure we have your home and not someone else's. Thank you for your question, and for supporting Gibson Connect. We look forward to serving you, soon!
10:40PM January 05, 2021
Patrick Carey
PS. We live in Rutherford on North Trenton street.
9:11PM January 03, 2021
Amanda Sutton
Hello, any idea when Claude Tucker Road will have service?
8:08AM January 04, 2021
Sarah Williams
Hi, Amanda. We are actively working and connecting members around Claude Tucker Road. There is still some splicing work that needs to be done for members before connection is ready, but it should not be much longer until you receive a call to schedule your installation. Thank you for your support of Gibson Connect. We look forward to serving you, soon!
5:47AM January 03, 2021
Darius Armstrong
I just registered and moved to bells. I live in a new construction zone and there is no good internet providers that can help? How long would I have to wait for this opportunity with Gibson connect?
8:06AM January 04, 2021
Sarah Williams
Hi, Darius. The Bells zone recently met its goal in mid-October. We are working to finish up the remaining parts of Phase II, and will begin Phase III following its completion in the next couple of weeks. We will communicate more information about the Bells zone once it has been determined. Thank you for your support of Gibson Connect!
2:32AM December 26, 2020
Dianne Davis
Any updates on Bells? Every time I ask they always say a couple of years and still don’t know anymore than i did since the day i signed up which has been at least a year. I’ve told everyone i know to signup. Just wondering
10:17AM December 29, 2020
Sarah Williams
Hi, Danny. Yes, our TV services come with DVR capabilities, as well as a play-back feature for shows that have aired in the last 72 hours. Our technicians will be able to show you how to do that when they come to perform your installation.
8:50AM December 29, 2020
danny courtney
Sarah, will I be able to record my shows on my tv service?
8:38AM December 28, 2020
Sarah Williams
Hi, Dianne. The Bells zone has just recently met its goal. We are working to finish up the remaining parts of Phase II, and will begin Phase III following its completion in the next couple of weeks. We will communicate more information about the Bells zone once it has been determined. Thank you for your support of Gibson Connect!
10:18PM December 17, 2020
Travis McDonald
Any update on Obion?
1:19AM December 17, 2020
danny courtney
I was told by the crew that they had to have to be done by December 15 but I haven't heard from them. How will I be notified so I can make sure that I am home?
9:32AM December 17, 2020
Sarah Williams
Hi, Danny. You will receive a call from our team once we have received word that your home is ready for connection. If you need to update your best contact number, please give us a call at 731.562.6000 and someone will be glad to assist you. We look forward to serving you, soon!
7:08AM December 10, 2020
Sandra F Bagwell
I am so enjoying my new internet service with Gibson Connect but I have one sm problem. I can not get a good signal in the room at the back of the house. This is a 124 year old house and this has been a problem with other internet services so this is nothing new but I wondered if you have a signal booster or extender that I could place in the lower end of the house that would take care this problem. Do I need to call the tech support to get this problem solved?
8:18AM December 10, 2020
Sarah Williams
Hi, Sandra. Yes, we do have devices that can help you with this problem! Please give us a call at 731.562.6001 and one of our team members will be happy to help. Thank you for being a Gibson Connect subscriber!
4:26PM December 08, 2020
JACQUELYN MOODY
We are on Mt Zion rd. Our yard is marked with orange paint and there have been crews in the area trenching. When should we expect to be connected?
8:21AM December 09, 2020
Sarah Williams
Hi, Jacquelyn. I see that your service drop has been completed, but crews have not yet spliced the fiber. We are hopeful to have the majority of this zone connected by the end of the year. Contractors are working throughout the area on several different steps, and trying to get members connected as quickly as they can. Please continue to be patient with us as we work to bring this service to all of our eligible members. We appreciate your support of Gibson Connect, and look forward to serving you, soon!
2:37PM December 04, 2020
David Parks
I have had lots of activity in my neighborhood in the past but never did get an overhead line to the utility pole that my neighbor and I will be using to service us. I do have an underground conduit from that pole to my house. I had a man show up about 3 weeks ago to mount the box on the house but then he abruptly left, I suppose because there was no cable run. I just don't won't to be delayed with installation.
8:31AM December 07, 2020
Sarah Williams
Hi, David. We have contractors working on several different steps all throughout the Woodland Mills zone, including crews going ahead and placing the NID on the side of the home, even if the service drop has not yet been completed. I can see that your service drop has not yet been placed, so they are not yet ready to splice the fiber. Crews are working as quickly as they can to complete the majority of the Woodland Mills zone by the end of the year, so it should not be too much longer. Please continue to be patient with us as we work to connect as many members as possible. Thank you for your support of Gibson Connect.
8:59PM December 02, 2020
Preston Butler
I’m in Kenton when will I get connected??
8:17AM December 03, 2020
Sarah Williams
Hi, Preston. Kenton will be the second zone built as part of our Phase III construction. At this time, the best estimate for when we expect to begin connections in the Kenton zone is next spring or early summer. We will continue to update members as we begin construction and get closer to connections. Thank you for your support of Gibson Connect!
8:24AM November 24, 2020
Kyle Dugger
We now have the grey fiber box mounted to our house but it is not spliced at the pole. In fact it looks like the box where the splices are made has fallen from the pole and is hanging upside down from cables. Do we need to call to schedule a time to have the service connected?
3:14PM November 24, 2020
Kyle Dugger
Thank you so much for getting back with me so quickly!
2:42PM November 24, 2020
Sarah Williams
Hi, Kyle. I have taken a look at your address, and it is not quite ready for connection. You are correct that the fiber has not yet been spliced; the reason the box is hanging down is so that a crew can come by and splice it at the ground to finish up the construction process. Once we have been notified that the splicing is completed and you have a light reading, our Gibson Connect team will reach out to you at the number you provided during registration. There are several locations that are still awaiting splicing to be connected, but we are working as quickly as we can to complete this zone. Please continue to be patient with us as we work throughout the zone. We appreciate your support of Gibson Connect, and look forward to serving you, soon!
12:56PM November 16, 2020
Threase Stephens
Can't find where on the website to pay the$20 registration fee. Please explain where to do this. Thank you
9:04AM November 17, 2020
Sarah Williams
Hi, Threase. David is correct in helping you; you can type your address in the gray box on the right side of the page to get started, and it will walk you through the registration and payment of the $20. If you prefer to speak with someone, you can call us at 731.562.6000 and speak with a representative to complete your registration, as well. If you still have questions, please let us know and we will be glad to help. Thank you for your interest in Gibson Connect! And thank you, David Keith, for being so courteous to help assist another member with the registration process. We appreciate your help!
8:31PM November 16, 2020
David Keith
How can I sign up? You can register through join.gibsonconnect.com, call 1-844-859-6767 or come by your local Gibson EMC member service center (during regular business hours). If registering from the site, enter your address in the grey box on the right. There is a $20 registration fee that will apply to your first month’s bill, and you will be required to make a one year commitment. Registration will enable you to avoid paying a $200 connection fee later. Or you can call that number or by their Office ;)... "Other Ways" as listed above...
8:27PM November 16, 2020
David Keith
This part mainly ---> Just enter your address in the box to the right to get started.
8:26PM November 16, 2020
David Keith
Did You Do Step 2? How does the process work? Step 1: Check out our available packages using the Products tab above. See the participation requirement for your community by clicking the Zones tab. You will drive our construction process. When a zone hits the required participation level, our board will vote to move forward. Step 2: Register today! Registering today costs just $20 and will apply toward your first Gibson Connect bill (when internet service is received). Registering now also enables you to avoid a $200 connection fee later. Just enter your address in the box to the right to get started. Step 3: Meet your community zone requirement sooner by encouraging your neighbors to sign up too. Follow the Gibson Connect Facebook page so you can share important posts with family and friends. This is how I signed up anyway ;)...
10:32AM November 12, 2020
Joseph Smith
Is there any estimation on a timeline for the Newbern area?
10:49AM November 12, 2020
Nick Gutierrez
Hi, Joseph. The Newbern zone will be the third zone built in Phase III. At this time, our best estimate for when we expect to begin connecting members in the Newbern zone is summer or early fall of 2021. Please understand, however, that that there are many variables that can impact the progress of our work and cause delays. We appreciate your support of Gibson Connect and look forward to serving you!
8:51AM November 11, 2020
Burt Laster
good morning, are the ip addresses that are given to each service connection static (never changing) thanks
1:35PM November 12, 2020
Nick Gutierrez
Hi, Burt. The IP addresses given can and does change, however, we do offer static IP addresses for an additional monthly charge. If you would like more information, please call our tech support at 731-562-6001. Hope you have a great day!
1:23PM November 12, 2020
Burt Laster
guess this question does not need to be answered
2:17PM November 05, 2020
Kyle Dugger
Good afternoon, We are seeing crews working on getting our neighbors connected so we called about when ours might be next on the list. We were told that there were still right of trimming that had to be done in our yard. That work was done over a month ago so it didn't really make any sense and the person on the phone could not provided any more details. Any idea on where the disconnect is between the right of way work and Gibson Connect?
3:51PM November 06, 2020
Sarah Williams
Kyle, we are glad to hear that crews have already been out. There were some things that needed to be finished, which is why your service drop had not been completed. The contractors are aware that the right of way was being worked on, so it should not be long and your service drop will be placed. Thank you for reaching out to us!
2:38PM November 06, 2020
Kyle Dugger
Thank you for checking on this for me. The crews just left our house. I guess that they did not trim everything that was needed the first time around. I hope that the yard was solid this time so they don't have to come back to fill in divots from the trucks like the first time. Hopefully no cut fences this time either.
8:50AM November 06, 2020
Sarah Williams
Hi, Kyle. We apologize for any inconvenience and any confusion regarding your service drop. I have spoken with one of our team members and they are looking into the right of way job that was needed for your home. If the ROW has been completed, it could still take a little while for the crew to come back and complete your service drop because they are in a different area. Once we have more specific information to share, I will reach out to you and try to provide a better update and idea on when your construction will be completed. We appreciate your support of Gibson Connect and look forward to serving you!
8:35AM October 30, 2020
Rita Alexander Campaign Owner
Hi, Jeff. I'm so sorry there was damage to your yard. Our Gibson Connect technician supervisor will attempt to reach you by telephone today using the mobile number associated with your Gibson EMC account. We will make the needed repairs. We appreciate your business and hope you have a good weekend!
9:44PM October 29, 2020
Jeff Palmer
We live in Three Way and have Gibson Connect. Recently our new neighbor had services installed by GC technicians for their home. The GC technicians did quite a bit of damage to our yard (trench, tire tread marks, etc.) and left without saying anything or offering to repair. Is there a policy about yard repairs where GC disturbs the lawn? Thank you. Jeff
5:07PM October 21, 2020
Tim " Ozzy" Czernik
THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU GIBSON CONNECT ...! THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU
11:55AM October 19, 2020
David Parks
David Parks My underground utilities have been marked in preparation for the installation of the new service. Will I be contacted before any trenching is done as I need to point out potential trouble spots?
4:22PM October 20, 2020
Sarah Williams
Hi, David. No, you are not notified prior to the any trenching work when the service drop is placed. If you have personal services such as a well, dog fence, etc., you will be responsible for marking them when you see other locates that have been completed. If you have other questions, please give us a call at 731.562.6000 as soon as possible so that we can try and understand what you are referencing. Thank you for your question and your support of Gibson Connect!